Questions & Answers

Q: QuestionWhat type of storage does this laptop have?

• A:Answer This Samsung laptop comes with a 512GB solid state drive.

Q: QuestionIs this computer lightweight?

• A:Answer Yes, this is a thin and light laptop, weighing in at only 2.71 pounds.

Q: QuestionDoes this laptop have a touchscreen?

• A:Answer Yes, this laptop features a touchscreen Dynamic AMOLED 2X display.

Q: QuestionWhich processor comes with this laptop?

• A:Answer This laptop is equipped with an Intel Core Ultra 7 processor.

Q: QuestionWhat kind of speakers does this laptop have?

• A:Answer This laptop is equipped with quad AKG speakers.

Q: QuestionDoes the pro screen rotate backwards 360 degrees?

Asked 1 year ago by Nicky.

• A:Answer Howdy Nicky, thanks for taking the available time out of your busy day to ask us your question about the Samsung Galaxy Book4 Pro. That's a great question. This 3K AMOLED display is now a touchscreen which makes it easy to navigate through apps and content with the tip of your finger. However, it is immobile so it will not rotate. If you have any additional questions for us, feel free to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes this laptop have a Neural Processing Unit/NPU?

Asked 3 months ago by Anonymous.

• A:Answer Howdy, thank you for asking us your question about the Samsung Galaxy Book4 Pro. Yes, the advertised Galaxy Book4 Pro is powered by an Intel Core Ultra processor and the NPU helps the laptop handle AI-powered features and applications more efficiently. If you have any other questions, please feel free to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra

  Answered 3 months ago by Samsung

  
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Q: QuestionWhat is the key combination for Home and End?

Asked 9 months ago by Sergio.

• A:Answer Good day Sergio, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy Book4 Pro. To access the "Home" and "End" functions on your PC, you typically need to press the "Fn" key (Function key) in combination with the corresponding arrow keys; "Fn + Left Arrow" acts as "Home" and "Fn + Right Arrow" acts as "End" respectively. If you have any other questions for us, feel free to reach out to Support. Thanks for choosing Samsung! - Debra

  Answered 9 months ago by Samsung

  
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Q: QuestionIs the galaxy book4 pro the only model in the 4 series that has a tenkeyless keyboard?

Asked 1 year ago by MessiIsTheGOAT.

• A:Answer Thanks for reaching out with your question, Messi. We see that you reached out to inquire about the Galaxy Book4 Pro. Yes, the Galaxy Book4 Pro is currently the only Galaxy Book4 model featuring a tenkeyless keyboard. This design choice allows for a slimmer profile and a more compact layout, making it ideal for portability while still delivering a full laptop experience. Other Galaxy Book4 models may include a full-sized keyboard with a number pad. For any further questions, please do not hesitate to reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat's the aspect ratio of this screen? Is it 16:9 or 16:10?

Asked 1 year ago by PlanteraBlade.

• A:Answer Hi PlanteraBlade, thanks for taking the time out of your hectic day to ask us your question about the Samsung Galaxy Book4 Pro. That's a good question! The aspect ratio for the Galaxy Book4 Pro is 16:10. If you have any additional questions for us, feel free to reach out to Samsung Support. Thank you for being a cherished Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes it support S-Pen?

Asked 1 year ago by Anonymous.

• A:Answer Salutations, thanks for taking the available time out of your busy day to ask us your question about the Samsung Galaxy Book4 Pro. That's a very good question! The Galaxy Book4 Pro does not support an S Pen. The Galaxy Book4 360 does, however, if you would like to utilize an S Pen with one of our newest Galaxy Books. Let us know if you have any other questions for us by reaching out to Samsung Support. Thank you for being a faithful Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionAny idea when the Platinum Silver model will become available?

Asked 1 year ago by Scott.

Q: QuestionCan the RAM be upgraded, same with the harddrive? Please do not say get the 16", as I want the 14". Also, why not have 14" with at least 32GB RAM, and 1TB storage or more?

Asked 1 year ago by ia24601.

• A:Answer Hey Ia24601, thank you for finding the time out of your bustling day to ask us your question about the Samsung Galaxy Book4 Pro. The Galaxy Book4 Pro 14" is offered in 512GB and 1TB of total storage capacity which is SSD, and it has a 16GB RAM. Due to the storage being an SSD, we recommend choosing the maximum storage that you believe that you will need. Reach out to Samsung Support if you would like any further assistance or if you have any additional questions. Thank you for being a trustworthy Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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