Questions & Answers
- Model:
- NP960QGK-KG1US
- |
- SKU:
- 10554489
Q: QuestionCan I install extra ram?
Asked by RAM.
- A:Answer Unfortunately not. The RAM is soldered in and not expandable.
Answered by Thomas
Q: QuestionCan you leave the battery charger on all day?
Asked by NCOM82.
- A:Answer Yes you can. Laptops have smart circuitry and will draw less and less power as it gets to 100% at which time it will draw very little power (just enough to keep it topped off). I often leave mine plugged in for days.
Answered by Thomas
Q: QuestionIs this computer good for day trading stocks? Can I add 2 desktop monitors?
Asked by Max.
This question was asked about the related product: Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
- A:Answer Yes this computer can easily support 2 external monitors. I use a dock and have connected 3 monitors to it with no problem.
Answered by Thomas
Q: QuestionIs the 1TB ssd card installed or shipped separately?
Asked by PaulK.
This question was asked about the related product: Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
- A:Answer This laptop has an M.2 2280 SSD installed already. There is also a slot for a micro SD charge on the side.
Answered by Thomas
Q: QuestionAble to run autocad
Asked by Anonymous.
This question was asked about the related product: Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
- A:Answer Hello, thank you for taking the time to ask us your question about the Samsung Galaxy Book4 Pro 360. It looks like the Galaxy Book4 Pro 360 can run AutoCAD due to the core i7 processor with 16GB+ RAM. If you have additional questions, please feel free to reach out to Support. Thanks for being a valued Samsung customer. - Debra
Answered by Samsung
Q: Questiondoes Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray have a back lit keyboard ?
Asked by Anonymous.
This question was asked about the related product: Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
- A:Answer Yes, it does.
Answered by NizarBejaoui
Q: QuestionCan a printer be connected via Bluetooth?
Asked by Anonymous.
This question was asked about the related product: Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
- A:Answer Yes. It can.
Answered by NizarBejaoui
Q: QuestionWhat is the Max input power supply voltage limit?
Asked by Kishore.
This question was asked about the related product: Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
- A:Answer Aloha Kishore, thank you for asking us your question about the Samsung Galaxy Book4 Pro 360. The input adapter rating for the Galaxy Book4 Pro 360 is 100-240V~, 50-60Hz 1.7A. The output adapter rating is as followed: (PDO) 5V 3A or 9V 3A or 15V 3A or 20V 3.25A; (PPS) 5V-20V, 3.25A. If you have additional questions for us, feel free to contact Support. Thanks for choosing Samsung! - Debra
Answered by Samsung
Q: Questiondoes this laptop have storage for the s pen?
Asked by spen.
This question was asked about the related product: Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
- A:Answer Nope, it doesn't.
Answered by NizarBejaoui
Q: QuestionIs the keyboard backlit?
Asked by saulgoodman.
This question was asked about the related product: Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
- A:Answer Yes it is backlit and allows you to select 3 levels of brightness. Or you can turn it off all together. However, it does not have RGB. It's just a simple backlight.
Answered by Thomas
Q: QuestionWhat is the color gamut?
Asked by Nate.
This question was asked about the related product: Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
Q: QuestionDoes this laptop have Copilot +?
Asked by Anonymous.
This question was asked about the related product: Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
- A:Answer Yes it has and its helpful
Answered by AzaliaT
Q: QuestionIs there software or a process to have this laptop work with my Samsung Note 10+ to make and receive texts and phone calls on this laptop? My Samsung phone is on the Verizon network.
Asked by DH13.
This question was asked about the related product: Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
- A:Answer Yes, I have an older Samsung S20 Fe and it integrates seamlessly via the Phone Link App. I love being able to send text messages using my PC.
Answered by Thomas
Q: QuestionWhat kind of wifi connectivity does the galaxy book 4 have ?
Asked by HondaBeliever.
This question was asked about the related product: Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
- A:Answer Hello HondaBeliever, thank you for asking us your question about the Samsung Galaxy Book4 Pro 360. The advertised Galaxy Book4 Pro 360 offers Wi-Fi 6E and Bluetooth wireless connectivity. If you have any other questions for us, feel free to contact Support. Thanks for being a devoted Samsung customer. - Debra
Answered by Samsung

Q: QuestionIs this a good option to stream shows or movies for long periods of time? How does the battery stack up to a tablet just for streaming?
Asked by BS.
This question was asked about the related product: Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
- A:Answer Yes, it is. Very long battery life in comparison of other products including Apple MacBook.
Answered by NizarBejaoui
Q: QuestionWhats the camera resolution on this?
Asked by Anonymous.
This question was asked about the related product: Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
- A:Answer Howdy, thank you for taking the opportunity to ask us your question about the Samsung Galaxy Book4 Pro 360. The Galaxy Book4 Pro 360 offers a 1080p Front Facing Camera Video Resolution. If you have additional questions, let us know by contacting Support. Thank you for choosing Samsung! - Debra
Answered by Samsung

Q: Questionis the processor the ultra 7 155h
Asked by haoy.
This question was asked about the related product: Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
- A:Answer Yes, that is exactly the processor this laptop has.
Answered by Thomas
Q: QuestionHow does the i7 chip on this laptop compare to the snapdragon chip on newer version of this laptop in terms of battery life?
Asked by Fraddy.
This question was asked about the related product: Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
- A:Answer Based on my research, it seems the snapdragon processors last considerably longer. However, you may run into issues with running certain programs as they may not support, or be optimized, for an ARM processor (Snapdragon).
Answered by Thomas
Q: QuestionCan i order one?
Asked by GwynA.
This question was asked about the related product: Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
- A:Answer Hi GwynA, thanks for asking us your question about the Samsung Galaxy Book4 Pro 360. Yes, the advertised Galaxy Book4 Pro 360 is currently available for purchase. If you would like any further assistance, please contact Support. Thank you for being a loyal Samsung customer. - Debra
Answered by Samsung

Q: QuestionHow much does this system weigh?
Asked by Douglas.
This question was asked about the related product: Samsung - Galaxy Book4 Pro 360 2-in1 16" AMOLED Touch Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Moonstone Gray
- A:Answer Howdy Douglas, thanks for asking us your question about the Samsung Galaxy Book4 Pro 360. The Galaxy Bok4 Pro 360 weighs 3.66 lbs. If you have any other questions, please feel free to contact Support. Thanks for being a loyal Samsung customer. - Debra
Answered by Samsung





































