1-2 of 2 Answers
Check with Best Buy's geek squad, especially if within return window. If not, check directly with the manufacturer.
Sorry, there was a problem. Please try again later.Hi, ToniPrice. I understand how frustrating this may be and apologize for the less than ideal experience. We would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
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