“I have a Galaxy s6 & I just got the Galaxy buds. They won't connect to my phone. At all. Why won't they work with my phone? They're supposed to!”

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• Sounds like you need a new phone buddy. Best buy has awesome deals on new phones and accessories. Especially during black friday.

  Answered by Fresno559 5 years ago

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• Hello Anne, thank you for reaching out! These earbuds can be used with a smartphone and tablet running Android 5.0 or higher & RAM 1.5GB above. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111318/) to an article that will help you troubleshoot the connection issues you are experiencing. ^Elizabeth

  Answered by Samsung 5 years ago

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