Questions & Answers

Q: QuestionDo these earbuds have a built-in microphone?

• A:Answer Yes, these earbuds have a built-in microphone.

Q: QuestionIs the fast charging feature available in these earbuds?

• A:Answer Yes, the fast charging feature is available in these earbuds.

Q: QuestionWhat is the Bluetooth version supported by these earbuds?

• A:Answer These earbuds support Bluetooth version 5.4.

Q: QuestionCan these earbuds be used with Google Home?

• A:Answer Yes, these earbuds work with Google Home.

Q: QuestionAre these earbuds water resistant?

• A:Answer Yes, these earbuds are water resistant.

Q: QuestionAre these earbuds noise cancelling?

• A:Answer Yes, these earbuds have active noise cancelling feature.

Q: QuestionI have very small ears I purchased the Pro 2 and the earbuds were too big for my ear how will I know if these will fit without falling out. That is a lot of money. How much will it be with my military discount? How will these fit my ears?

Asked 2 years ago by Glenda.

• A:Answer I had exactly the same issues with the first and second gen. This redesign spreads weight differently, giving them a nice balanced and so lighter feel in the ear. They are the only pair of Buds Pro that fit perfectly for me.

  Answered 1 year ago by EntropicBoy

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Q: QuestionDoes the Samsung Galaxy Buds 3 Pro Wireless earbuds have ai real-time language interpretation? If so is it compatible with all Samsung Galaxy phones?

Asked 7 months ago by KevinGPTX.

This question was asked about the related product: Samsung - Galaxy Buds3 Pro Wireless Earbud Headphones - White

• A:Answer Good day Kevin, thanks for asking us your questions about the Samsung Galaxy Buds3 Pro. Yes, the advertised Galaxy Buds3 Pro features AI real-time language interpretation via the "Interpreter" app with Galaxy AI, allowing for translated conversations and calls, but it primarily works best and is designed for compatible Samsung Galaxy phones for the full experience, requiring the phone for processing and display. Check out, "Using Galaxy AI features with your Galaxy Buds3, Buds3 Pro, or Buds3 FE" if you would like to learn more about utilizing these features. If you have additional questions for us, please feel free to reach out to Support. Thanks for choosing Samsung! - Debra

  Answered 7 months ago by Samsung

  
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Q: QuestionCan it be used as a hearing aid

Asked 3 months ago by Anonymous.

• A:Answer No

  Answered 3 months ago by BrennanH

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Q: QuestionI'd like to know if these Samsung Galaxy Buds3 Pro Wireless Earbud Headphones have a translation option, or is this feature only available on newer models?

Asked 3 months ago by RitaB.

• A:Answer No silver

  Answered 3 months ago by user261188lupis

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Q: QuestionAre the open box ear buds still covered under the original manufacturer warranty?

Asked 4 months ago by Mo.

• A:Answer Yes

  Answered 4 months ago by SELENEFVerified Purchase

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Q: QuestionWhat is the range from your phone the ear piec see can go??

Asked 6 months ago by Bubbam.

This question was asked about the related product: Samsung - Galaxy Buds3 Pro Wireless Earbud Headphones - White

• A:Answer When ive used them about 80-100 feet

  Answered 6 months ago by Loganrell

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Q: QuestionWhat is the difference between the Galaxy Buds3 Pro and the Galaxy Buds3 FE.

Asked 8 months ago by Joe.

• A:Answer The FE is for poors.

  Answered 6 months ago by user666221

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Q: QuestionWhat samsung models are compatible with them?

Asked 8 months ago by JeffJ.

• A:Answer Any Samsung device connects seamlesly with them. They also allow for multi-connectivity for pairing to computer and phone at one time.

  Answered 6 months ago by user967601

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Q: QuestionWhat is your return policy on headphones?

Asked 1 year ago by ShellyM.

• A:Answer 15 days after purchase

  Answered 10 months ago by Roland

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Q: QuestionCan I connect these to my TV?

Asked 1 year ago by Patsy.

• A:Answer Not unless your TV is run through your Xbox

  Answered 1 year ago by JesseB

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Q: QuestionIt is mention in the specification under Controls "Call, Mute, Track selection, Voice assistant, Volume" However is there a Mute / Un-Mute feature while we are on call. I have tried and unable to find any solution for this?

Asked 1 year ago by SyedahmedZ.

• A:Answer I turned off touch controls because every time I touched them the call disconnected. I have to use the buttons on screen during calls.

  Answered 1 year ago by CassVerified Purchase

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Q: QuestionDoes the case for the Samsung 3 pro earbuds charge wirelessly when placed on a Samsung charge pad or do they have to be plugged in?

Asked 2 years ago by sam3.

• A:Answer Thanks for reaching out with your question. We see that you reached out regarding the Galaxy Buds3 Pro. Your Galaxy buds can be charged wirelessly using a charging pad or Wireless PowerShare. If you have any further questions, please reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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