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Questions & Answers

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Page Showing 1-20 of 44 questions
  • QuestionAre these headphones waterproof?

    • Answer Yes, these headphones are waterproof.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre these wireless headphones truly wireless?

    • Answer Yes, these headphones are truly wireless.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs there a built-in microphone in these headphones?

    • Answer Yes, these headphones have a built-in microphone.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the listed product have volume limiting function?

    • Answer Yes, the listed product has volume limiting function.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum wireless range for these headphones?

    • Answer The maximum wireless range for these headphones is 200 feet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I use these headphones with Alexa?

    • Answer Yes, these headphones work with Amazon Alexa.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDo these earbuds have active noise cancelling?

    • Answer Yes, these earbuds feature active noise cancelling.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I control the music by touching these earbuds?

    • Answer Yes, you can control the music by touching these earbuds.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum wireless range for these earbuds?

    • Answer The maximum wireless range for these earbuds is 200 feet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre these wireless earbuds water resistant?

    • Answer Yes, these wireless earbuds are water resistant with an IP57 rating.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDo these earbuds have a built-in microphone?

    • Answer Yes, these earbuds have a built-in microphone.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this earbud have a sound isolating feature?

    • Answer Yes, this earbud has a sound isolating feature.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs there active noise cancelling in these earbuds?

    • Answer Yes, these earbuds have active noise cancelling.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the charging accessory come included with these earbuds?

    • Answer Yes, the charging cradle comes included with these earbuds.
    This question and answer was generated by AI based on customer and product data.
  • QuestionI have hearing loss I wear hearing aids. Someone told me that these work as hearing aids. Is this true?

    Asked by Hannibal.

    • Answer I am not a professional regarding hearing, nor in wearable devices. I have worn these earbuds for around a month now, and I would not recommend them as a replacement for hearing aids. They may help a little bit, but I would not trust them for anything outside of typical earbud usage.

      Answered by user779484

  • QuestionCan I use the Hearapy app in order to relieve the motion sickness?

    Asked by Yutmen.

    • Answer Hey YY, thank you for asking us your question about the Samsung Galaxy Buds4 Pro. Please visit the Google Play Store on your Galaxy smartphone to download your compatible apps. Once downloaded, you will be able to enjoy those apps and their features while wearing your Buds4 Pro. If you have any other questions for us, please feel free to contact Support. Thank you for choosing Samsung! - Debra

      Answered by Samsung

  • QuestionHas samsung improved the charging on the buds 4 pro? I have the buds 3 pro and it's a constant fight to get the right bud to charge.

    Asked by Firestomper443.

    • Answer Hello there Firestomper443, thank you for taking the time to ask us your question about the Samsung Galaxy Buds4 Pro. The advertised Galaxy Buds4 Pro feature a redesigned, more durable charging case with improved, reliable magnetic docking that addresses charging connectivity. The case supports both USB-C wired and wireless charging, offering up to 30 hours of total battery life (ANC off). If your Galaxy Buds3 Pro are not charging properly, I have included a few steps that may help resolve what you may be experiencing with your charging. 1. Use the included charging cable and connect to a USB charger, 2. Check to be sure the case is charging correctly, 3. Verify there is no debris in the charging cradle pin connectors., 4. Check to be sure there is no debris in the charging connect on the Galaxy Buds. 5. Check the Wear app to determine if one bud is not charging and check the bud is fully inside the charging case. If you have any other questions for us or if you would like any further assistance, please feel free to contact Support. Thanks for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionHow long does the case battery last?

    Asked by Battery.

    • Answer Howdy Battery, thanks for taking the time to ask us your question about the Samsung Galaxy Buds4 Pro. The advertised Galaxy Buds4 Pro offers Up to 7.0/30hr (ANC Off) and Up to 6.0/26hr (ANC On). If you have additional questions for us or if you would like further assistance, please feel free to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra

      Answered by Samsung

  • QuestionWhat does dual speaker system mean

    Asked by Anonymous.

    • Answer It means that the bass can sound much bigger and more separated sounding than other instruments. Normal earbuds and headphones have one speaker doing everything. Think about it like your car. You car if its a basic system has a tweeter on the door paired with a bigger woofer at the bottom. So that high frequency and voices sound bright and deep bass or deeper frequency instruments like drums and bass guitars have more range and punch without making the sound flat sounding. So basically these buds are great if you want lively music that has deep bass and high highs.

      Answered by Nick

  • QuestionWhat is the difference between the buds pro3 and the buds pro4

    Asked by Dennylu.

    • Answer A better design and better overall sound quality.

      Answered by JohnW