“Does anyone notice that the watch stops counting their steps at random intervals? Is this normal?”

1-4 of 4 Answers

• I have found it has actually tracked them but not updated the screen. So a bunch if steps that weren't updating as I walked get added on in bulk.

  Answered by Bownut 6 years ago

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• Hey there, thank you for bringing this to our attention. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003112/) that will help you learn more about inaccurate steps on your watch. ^Elizabeth

  Answered by Samsung 6 years ago

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• Sometimes, but it catches up.

  Answered by Bobbi 6 years ago

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• I have not noticed that. Is it connected to your phone as well when it stops? Not that’s it should affect the step count but are you getting disconnected from the Bluetooth?

  Answered by N0rda 6 years ago

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