A:AnswerHi. This is Arianne from TracFone Wireless. Yes. You can keep your phone number as long as it is active and continue receiving your benefits. Thank you.
A:AnswerHi. This is Mae from TracFone Wireless. No. It may not work with that service provider. Please know that our branded phones do not unlock eventually. You will have to request for it and be eligible for unlocking before you can use it with another service provider. The phone must have been activated on our service for no fewer than 12 months with service plans redeemed in no fewer than 12 months.
A:AnswerHi. This is Cristy from TracFone Wireless. Getting a microSD memory card isn't necessary to activate or use the phone. If you want to expand the phone's memory storage capacity, you will need to have a microSD card inserted on the phone. Before we answer your question with regard to the SIM card's activation number, we will first need to check on it and clarify the information. Please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
A:AnswerHi. This is Cristy from TracFone Wireless. I read your post and understand where you're coming from. In order to properly address your concern and assist you, please chat with us using this link http://bit.ly/2qdrKHH so we can walk you through to it. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. We will look forward working with you.
A:AnswerHi. This is Glen from TracFone Wireless. We regret to know that you've lost all your phone's contacts in the past. We're glad to inform you that it won't happen again. You can definitely transfer them now using your phone's "Bluetooth". You may also download "Transfer Wizard App" from Google Play Store for Android and App Store for iOS. It will allow you to easily transfer personal content from one Smartphone device to another, while connected to the same Wi-Fi network.
A:AnswerHi. This is Janet from TracFone Wireless. To fully address your concern, please chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
A:AnswerHi. This is Janet from TracFone Wireless. We need to check your phone to verify the condition of its battery and to fully address further queries you have with it. Please chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
A:AnswerHi. This is Glen from TracFone Wireless. No. If you have an existing TracFone device, you'll get a Triple Minute benefits as a promotion for upgrading to a new handset.
A:AnswerHi. This is Katrina from TracFone Wireless. You can add an airtime to your phone by texting "Add" to 611611. You can also add it through the TracFone My Account App. Should you have any further questions or concerns, please chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
A:AnswerHi. This is Katrina from TracFone Wireless. Total Wireless is a subsidiary company of TracFone Wireless. Total Wireless phones can be used on TracFone as long as it is compatible. We can rebrand the phone. Should you have any further questions or concerns, please chat with us at http://bit.ly/2qdrKHH or text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
