A:AnswerI just updated my phone with no problem. Check the upper left hand corner of your setting to see if you are signed in. It will depend on your location. If at home, shouldn't have been a problem.
A:AnswerMy understanding is that smart phones have to be loaded monthly, but you don't lose data from the previous month. My flip phones I have formerly used with tracphone would double or triple minutes.
A:AnswerSorry I just transferred from flip phone version. This is all new to me. I'm still trying to figure out how to share photos. On the flip phone the photo was so small to view.
A:AnswerUpdate to my original question. After trying two of these phones and contacting Tracfone customer service, it was determined something was wrong with the phones since they could not get this to work. Returned both and gave up on this model. Ordered the Samsung Galaxy J7 Crown and activated it this weekend. So far so good.
A:AnswerHi. This is Katrina from TracFone Wireless. Yes, you can use this airtime plan. Just to inform you, Pay As You Go Plan and Smartphone Only Plan can be added to a TracFone Smartphone.
