Questions & Answers

144 Questions & 87 Answers
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  • Question
    Does this phone work internationally?   (2 Answers)

    By Anonymous May 4, 2016.

    Answers
    • Best 
      Answer

      This phone will only work in North and South America.

      By CommunityAnswer May 5, 2016.

    • Question
      will this phone work for straight talk   (1 Answer)

      By mannd927 March 31, 2016.

      Answers
      • Best 
        Answer

        Yes, this phone will work with straight talk.

        By CommunityAnswer March 31, 2016.

      • Question
        Does the device has the Feature of Video calling like the Samsung Galaxy S6 and S7 Have?   (2 Answers)

        By BeckyOrtiz69 May 12, 2016.

        Answers
      • Question
        does Samsung galaxy j7 have brightness adjustment sensor or button?   (2 Answers)

        By Anonymous August 22, 2016.

        Answers
        • Best 
          Answer

          You can set thebrightness to auto which will adjust to the lighting conditions in the room or outdoors.

          By originalgyp0 September 11, 2016.

        • Question
          The J7 ( unlocked) what does the unlocked stand for? What does it meen?   (2 Answers)

          By rambo July 1, 2016.

          Answers
          • Best 
            Answer

            Thanks for reaching out with your question, Rambo! Unlocked means that, while this device used to be made specifically for one carrier, it has now been unlock from it and can be used with any carrier you'd like. I hope that helped to answer your question. ^Viv

            By MrSamsung July 1, 2016.

            • Samsung Representative
        • Question
          Is this a GSM or CDMA phone?   (2 Answers)

          By Tendoboy1984 September 19, 2016.

          Answers
        • Question
          Will this phone work with cricket?   (1 Answer)

          By jblack June 22, 2016.

          Answers
          • Best 
            Answer

            This phone will work with Cricket.

            By CommunityAnswer June 22, 2016.

          • Question
            Can I replace the battery?   (1 Answer)

            Answers
          • Question
            This phone has warranty? It is Brand New?   (1 Answer)

            By Leonora April 1, 2016.

            Answers
            • Best 
              Answer

              This mobile phone does come with a one year manufacturer warranty. Unless a phone listed as being open-box or refurbished, it would be brand new. Thanks!

              By DerekBBY April 1, 2016.

              • Best Buy Staff
          • Question
            Is this the 2016 model or the 2015 model, if this is the 2015 model would it fit a 2016 phone case?   (1 Answer)

            By IAOAashour October 2, 2016.

            Answers
            • Best 
              Answer

              This is a really good question, IAOAashour. This is the 2015 (J700M) model. Since the dimensions of the phones are not quite similar, there is a chance that the phone will not fit into a 2016 case. I hope this was helpful.

              By MrSamsung October 3, 2016.

              • Samsung Representative

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