Questions & Answers

Q: QuestionI currently have a Note 10 Plus on LEASE with Sprint. If I purchase an UNLOCKED Note 20 Plus I can use it on my Sprint account or any other carrier that supports it correct? I just want to make sure I can use it with Sprint and other providers?

Asked 4 years ago by Anonymous.

• A:Answer yes. can be used with any phone company

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionIs there a 512 GB version available for the Note 20 Ultra/unlocked?

Asked 4 years ago by Jammer.

• A:Answer I ordered a 512 GB Note 20 Ultra through the store before the holidays that was shipped to my house. There were not any available in the stores. Since it is the holidays shopping crunch, I do not know if they are still available. I am searching for the 256 gb and nothing in unlocked is coming up unless I want to change carriers to AT&T.

  Answered 4 years ago by AliciaK

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Q: QuestionI got note 20 ultra 5g unlocked but has no 5g option .. I thought got 5g phone im confused my service is cricket wireless does have 5g service and yeah no wifi calling either

Asked 4 years ago by Miked78.

• A:Answer I have this phone too on Cricket and they don't offer 5G for this phobe, for some reason the only offer it on their branded phones and the newest iPhones from Apple or the budget A51 5G or S20+ phones...I think Metro let's u use Wi-Fi Calling and 5G on Note20 Ultra.

  Answered 4 years ago by EyeAmTJ

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Q: QuestionIf I "activate now" but phone is not delivered to me until next week, does that mean that my current line will be disabled? or force me to a new line?

Asked 4 years ago by Sue.

This question was asked about the related product: Samsung - Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic White

• A:Answer Yes it will be disabled.

  Answered 4 years ago by Kyloe

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Q: QuestionIs the Fingerprint scanner in the screen the same as the Note 10 Plus? I love it there and use it a lot, when it was on the back it was not convenient and did not work as well but I love it in the screen where it is located on the Note 10.

Asked 4 years ago by Ghost.

• A:Answer Yes it is.

  Answered 4 years ago by KatymillsVerified Purchase

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Q: QuestionWhat is the difference from the non ultra to the ultra. Im with US Cellular and have the Samsung S 9, I'm sure US Cellular will accept a trade in. Is there any way to use a removable sim card.

Asked 4 years ago by Anonymous.

• A:Answer Only if you purchase the S20 ultra

  Answered 4 years ago by Madge50Verified Purchase

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Q: QuestionWill the phone have warranty claim if I buy the Phone in the US and use it in Italy ?I am buying for my friend and this is one of the important questions he asked

Asked 4 years ago by Bob.

• A:Answer Well I think you have to add warranty when you buy this product. But you can return this before 14 days of your purchase.

  Answered 4 years ago by Galaxy

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Q: QuestionI have the Samsung note 9,if am going to trade it in to get this how much should I have at hand,like how much should I be expecting to ave to drop as a cash down

Asked 4 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic White

• A:Answer It may depend on if you are just buying the phone or setting up a contract with a carrier. The BOGO deal was great so look for the sales.

  Answered 4 years ago by MaybeNextTime

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Q: QuestionYou didn’t specify the main camera? How many MP is the main camera?

Asked 5 years ago by Hassan.

• A:Answer Hello Hassan, thanks for asking! This main camera has 108.0 MP + 12.0 MP + 12.0 MP. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes this unlocked version works fine with Indian sim cards? Is there any provision for esim for this model?

Asked 5 years ago by Meet.

• A:Answer My understanding is yes

  Answered 4 years ago by Sharkhead50Verified Purchase

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Q: QuestionWill the Unlocked version work the same as if I bought the Verizon version?

Asked 5 years ago by Verizon.

• A:Answer My assumption is that the only difference is that the SIM card cannot be repaced

  Answered 5 years ago by MGK18g

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Q: QuestionDoes it have dual SIM Card slots for the unlocked version or it has E-SIM and one SIM Card slot? Thanks in advance! Model: SM-N986UZNAXAA

Asked 5 years ago by KoKooooo.

• A:Answer No dual slots

  Answered 5 years ago by MGK18g

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Q: QuestionCan I trade in my Galaxy 8 plus is so how much do I get for it?

Asked 5 years ago by orlando.

• A:Answer You can check the trading option

  Answered 4 years ago by Galaxy

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Q: Questiondoes galaxy note20 5G ultra UNLOCKED has wifi calling feature?

Asked 5 years ago by mishka.

• A:Answer Yes, but it depends on your carrier as well. They have to support it too. But camera is horrible on this phone. Going to return mine.

  Answered 5 years ago by Nikolai

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Q: Questionis this a dual sim phone or not?

Asked 5 years ago by donron.

• A:Answer It is not. It is single SIM with a microSD card slot. I believe you have to get the Exynos version to get dual SIM.

  Answered 5 years ago by adamplacker

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Q: QuestionHow much trade in do I get for a unlocked s10+ great shape towards the unlocked note 20 ultra?

Asked 5 years ago by Yogi.

• A:Answer You can go to any best Buy store and inquire at the customer service.

  Answered 4 years ago by NeneVerified Purchase

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Q: QuestionDoes Best Buy honor the $250 trade-in for unlocked Samsung S8 as shown on Samsung's website? I asked in Hulen store a few weeks ago and a sales person said they only offer $110 for my S8 which was working and had no cracks. See attached picture below.

Asked 5 years ago by Lian.

• A:Answer nope go to a samsung store they will for sure

  Answered 4 years ago by Youshouldofknown951

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Q: QuestionIf u buy this phone and they lower the price will they adjust price within certain time

Asked 5 years ago by Babyjean100.

• A:Answer You can inquire at their Customer service.

  Answered 4 years ago by NeneVerified Purchase

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Q: Questionwill this work with verizon?

Asked 5 years ago by paul.

• A:Answer Yes

  Answered 5 years ago by adamplacker

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