“I ordered the Samsung Note8 and i am trying to figure out how i choose the free items you get(the SD card and wireless charger to Samsung 360 camera). I already downloaded the Shop Samsung app and it's not working for me. did i do something wrong.”

1-4 of 4 Answers

• You need to download the Shop app on the New Note 8, not your current phone. It will verify you have the phone then you can choose which free items you want to get.

  Answered by MPAzevedo 8 years ago

  Helpful (11)Unhelpful (1)

  Report

  Sorry, there was a problem. Please try again later.

• You have to have the device before you can order the free promo items.

  Answered by kat1689 8 years ago

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• You have to download the app on the new Note 8 then go to the Samsung App Store

  Answered by Boston 8 years ago

  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• When you ordered your phone, it should have given you an option for the gifts at that time, if you ordered online you can cancel that order and reorder or call the help line to see your options.

  Answered by Dbldare 8 years ago

  Helpful (0)Unhelpful (1)

  Report

  Sorry, there was a problem. Please try again later.