Questions & Answers

Q: QuestionHow long does the battery last on a single charge?

• A:Answer The battery lasts for up to six days between charges.

Q: QuestionDoes the Galaxy Ring have a display screen?

• A:Answer The Galaxy Ring does not have a display screen.

Q: QuestionWhat is the charging time?

• A:Answer The charging time is 80 minutes.

Q: QuestionCan the ring go on any finger? Pictures I've seen show it being worn on the pointer finger.

Asked 1 year ago by JoseJJ.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 11 - Titanium Silver - (2024)

• A:Answer According to Samsung they suggest wearing it on your pointer finger, with the ring finger as a backup option. They also said you'll want it to slide on your finger somewhat easily but have some resistance coming off so it's not too loose for accurate readings. Personally I'll be wearing mine on my ring finger.

  Answered 1 year ago by Purchased

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Q: QuestionDo you have to have a subscription to get information off ring?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 11 - Titanium Black - (2024)

• A:Answer Greetings, thank you for finding the time out of your day to ask us your question about the Samsung Galaxy Ring. No subscription is needed. The Galaxy Wearable App is where all of your health and wellness data is kept safe. If you have additional questions for us, feel free to reach back out at your leisure. Thanks for being a valued Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes the ring capture input even if the phone is turned off or not in Bluetooth range and then update after phone comes back into range to update?Want to make sure if I go walking without phone it will still track information and send to phone when in ran

Asked 5 months ago by Tony.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 11 - Titanium Black - (2024)

• A:Answer Hello there Tony, thank you for finding the available time to ask us your question about the Samsung Galaxy Ring. Yes, the Galaxy Ring can capture data even when your phone is turned off or not within Bluetooth range. Please let us know if you have any other questions for us by reaching out to Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra

  Answered 5 months ago by Samsung

  
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Q: QuestionDoes it compatible with iPhones? Or is it only compatible with Samsung ?

Asked 9 months ago by Anabanana.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 12 - Titanium Silver - (2024)

• A:Answer Hi there Anabanana, thanks for taking the time to ask us your questions about the Samsung Galaxy Ring. No, the Galaxy Ring is not compatible with iPhones. The Galaxy Ring is supported on Samsung Galaxy smartphones over R OS version (Android 11.0). If you have additional questions, please reach out. Thank you for being a loyal Samsung customer. - Debra

  Answered 9 months ago by Samsung

  
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Q: QuestionDoes the Ring or software warn of low o2 levels?

Asked 1 year ago by Dun.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 10 - Titanium Black - (2024)

• A:Answer It gives 02 levels in a graph that shows a high of 100 and a low of 70, which is next to useless. For instance, you have to guess what your lowest O2 reading is by seeing how far down the graph it goes between 100-70.

  Answered 1 year ago by GuitarRebelVerified Purchase

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Q: QuestionWhat happens when the battery is dead and wont charge anymore?

Asked 1 year ago by Dylan.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 9 - Titanium Black - (2024)

• A:Answer You have a dead paperweight after around 400 charge cycles, or a little over 2 years with normal usage. Funny that they really didn't answer a straightforward question like that.

  Answered 1 year ago by GuitarRebel

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Q: QuestionI have the Galaxy watch. Will there be a conflict issue in the app if I wear both at the same time?

Asked 1 year ago by Phillip62.

• A:Answer No i wear both all the time. Have no problems at all with both

  Answered 1 year ago by Knocked

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Q: QuestionIs the charging case included?

Asked 4 months ago by Robyn.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 11 - Titanium Gold - (2024)

• A:Answer Salutations Robyn, thanks for taking the time out of your busy schedule to ask us your question about the Samsung Galaxy Ring. Yes, the advertised Galaxy Ring does include a charging case with purchase. Feel free to contact Support if you think of additional questions for us. Thank you for being a faithful Samsung customer. - Debra

  Answered 4 months ago by Samsung

  
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Q: QuestionWill there be any interference or issues while wearing a garmin watch?

Asked 5 months ago by Mamawhotris.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 8 - Titanium Black - (2024)

• A:Answer Howdy Mamawhotris, thanks for taking the available time out of your day to ask us your questions about the Samsung Galaxy Ring. No, you should not experience any interference with your Galaxy Ring and your smartwatch. If you have additional questions, please feel free to reach out to Support. Thanks for being a faithful Samsung customer. - Debra

  Answered 5 months ago by Samsung

  
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Q: QuestionDoes the ring vibrate? Specifically, notifications from the phone?

Asked 6 months ago by Nope.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 9 - Titanium Black - (2024)

• A:Answer Hi there Nope, thanks for taking the time out of your day to ask us your questions about the Samsung Galaxy Ring. No, the Galaxy Ring does not vibrate. It notifies via a push notification to your phone. If you have any other questions, do not hesitate to contact Support. Thanks for being a faithful Samsung customer. - Debra

  Answered 6 months ago by Samsung

  
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Q: QuestionDoes this ring tell you your basal temperature daily?

Asked 7 months ago by Katy.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 11 - Titanium Silver - (2024)

• A:Answer Hello Katy, thanks for taking the time to ask us your question about the Samsung Galaxy Ring. The Galaxy Ring measures skin temperature, and it can also predict menstrual cycles based on these temperature readings. The ring tracks skin temperature while you sleep, and this data can be used by an algorithm to predict your next period. The ring also tracks other metrics like heart rate, blood oxygen, and sleep stages, all of which are synced with the Samsung Health app. Let us know if you have any other questions for us by reaching out to Support. Thank you for being a valued Samsung customer. - Debra

  Answered 7 months ago by Samsung

  
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Q: QuestionWhat if I'm trying to buy as a gift? Can I return if I get the wrong size?

Asked 1 year ago by PDX2050.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 6 - Titanium Silver - (2024)

• A:Answer Yes you can return it, but i recomend the sizing kit first, the size of the finger changes troughout the day so what fits you right now, can change to what fits you in 4 hours.

  Answered 1 year ago by AxelFloMex

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Q: QuestionI like the Oura Ring because of the feature to track sleep on airplane mode to reduce EMF exposure. Airplane mode comes off whenever I charge it and sync to phone then back on Airplane M. Can this one track on AM?

Asked 1 year ago by Cat.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 10 - Titanium Silver - (2024)

• A:Answer Yes it can

  Answered 1 year ago by Anonymous

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Q: QuestionWhat finger is best to wear it or does it matter

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 10 - Titanium Black - (2024)

• A:Answer Hello, thank you for finding the time out of your day to ask us your question about the Samsung Galaxy Ring. You can wear the Galaxy Ring on whatever finger you find most comfortable. Feel free to reach out to Samsung Support if you have additional questions for us. Thanks for choosing Samsung! - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionIs it waterproof?

Asked 1 year ago by Nunya.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 7 - Titanium Silver - (2024)

• A:Answer Yes! Up to 100m actually, so you can wash your hands or go for a swim with no problem

  Answered 1 year ago by AxelFloMex

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Q: QuestionDoes the ring detect falls?

Asked 1 year ago by Spur.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 12 - Titanium Black - (2024)

• A:Answer Thank you for reaching out with your question. We always look forward to assisting you. We noticed you were reaching out regarding the new Samsung Ring. The does not have hard fall detection. The Galaxy Watch Active2, Galaxy Watch3, and all Wear OS models include a hard fall detection feature that will send out an SOS if it ever detects a hard fall. If you have any other questions or concerns, be sure to reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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