Questions & Answers

Q: QuestionCan you use the buy 1 get free for a Samsung for one phone and a Iphone for the other one?

Asked 6 years ago by Toe.

• A:Answer Both phones need to be from the same manufacturer. Me and my wife asked the same exact question

  Answered 6 years ago by DeathdlrxVerified Purchase

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Q: QuestionHow tall and wide is the Samsung Galaxy s10?

Asked 5 years ago by Hello.

• A:Answer It measures 5.9 inches tall.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionIs this offer good for existing AT&T lines looking to upgrade or only for activation of a new line?

Asked 5 years ago by Chris.

• A:Answer I got this as an upgrade of existing line.

  Answered 5 years ago by GregVerified Purchase

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Q: QuestionIs this phone locked to AT&T ?

Asked 6 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S10 with 512GB Memory Cell Phone - Flamingo Pink (AT&T)

• A:Answer Yes, this phone is locked to AT&T.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionCompare standby battery life of S10e, S10 and S10+

Asked 6 years ago by Smiley.

• A:Answer Hello. This link includes information on the battery life of the Galaxy S10 Series devices. Thank you for reaching out to us. https://www.samsung.com/global/galaxy/galaxy-s10/specs/ ^Kayla

  Answered 6 years ago by Samsung

  
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Q: QuestionDoes the base model Galaxy S10 128gb come with 8 gb of internal ram and free Samsung earbuds with pre order?

Asked 6 years ago by kdrop88.

• A:Answer Yes, but the buds only if you preordered the phone.

  Answered 6 years ago by AtsionVerified Purchase

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Q: QuestionIf I turn in a Samsung S7 Edge what would be my 30 month plan cost me monthly? I am a current AT&T Customer and my phone is paid off, and my phone is in excellent condition.

Asked 6 years ago by plainfield.

• A:Answer I'm not sure Best Buy does offer a trade-in switch feature. I do believe there is on the Samsung website ranging from $300 and below depending on the version and its functionality of the phone.

  Answered 6 years ago by ZackAttack8203

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Q: QuestionI.just bought an unlocked phone to where you have to put like a pattern or a number or etc. feom Walmart. Can you use a phone card for a Samsung Galaxy s10e and if so what kind? Bcuz once you buy the phone card from Walmart they wnt take it back

Asked 2 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S10 with 128GB Memory Cell Phone - Prism Blue (AT&T)

Q: QuestionI see you have the galaxy s10 unlock for $549 plus tax. I have a galaxy s5 using AT&T as the carrier. can I used this Galaxy S10 unlock with AT&T? I also see you have the Galaxy S20 G5 unlock for $799. Which would be the best buy? Can AT&T do G5?

Asked 5 years ago by Don.

Q: Questionwhere does the extended memory go?

Asked 5 years ago by none.

• A:Answer Hello none, thanks for reaching out! Place the SIM card and optional microSD card into the tray with the gold contacts facing down. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: Questionis there any disadvantage of having a unlock smart phone?

Asked 5 years ago by Don.

• A:Answer No. An unlocked smartphone can be move to different carriers as long as they use the type of sim card.

  Answered 5 years ago by mah52Verified Purchase

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Q: QuestionDoes this phone have wifi calling?

Asked 5 years ago by Diane.

• A:Answer Yes

  Answered 5 years ago by GoldieVerified Purchase

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Q: QuestionHow do I transfer my important contact info from my old phone to my new phone

Asked 5 years ago by DHolt.

• A:Answer I'm an AT&T user and they have a couple apps that help you with contact, messaging, and information transfer from an old phone to a new phone. It could already be downloaded to your phone. AT&T's app is called "AT&T Mobile Transfer". Or you can go to the app store and download the app "Setup and Transfer". Make sure you have the old phone powered on and close to the new phone for the process. Follow the steps; it may take a several minutes depending on the amount of information transferred. Hope that helps and works for you. Good luck!

  Answered 5 years ago by BestBuyIsOutdatedVerified Purchase

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Q: QuestionCan this phone do wifi calling?

Asked 5 years ago by Nic.

• A:Answer Hello Nic, great question! You’re covered with Wi-Fi Calling from participating carriers. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionHow do I get rid of Samsung account. My phone keeps prompting me sign in again to use this app. I don't want it and when I clear it it just prompts me again to sing in. No app on phone called Samsung account.

Asked 5 years ago by Oldduck62.

Q: QuestionCan i get the same pricing offered by the carrier? Carrier offers special pricing and i do not see this same offer here.

Asked 5 years ago by michelle.

• A:Answer I was able to get better pricing at Best Buy than going to the carrier directly. It depends on what the carrier will allow the store to do.

  Answered 5 years ago by AliCat13Verified Purchase

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Q: QuestionCan you face time?

Asked 5 years ago by Anonymous.

• A:Answer No, you can't face time.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionCan I apply for the s10 online I've been a art cyst. For6years prepaid

Asked 5 years ago by Bunny6969.

Q: QuestionCan I still get this phone on payments if I am a att prepaid customer

Asked 5 years ago by Gypsy.

• A:Answer Good question, but I don't know the answer for pre-paid phones. I would suggest calling ATT and ask them.

  Answered 5 years ago by HawkVerified Purchase

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