Questions & Answers

Q: QuestionIs the galaxy S10 capable of 5G internet?

Asked 6 years ago by ScoobySnacks.

This question was asked about the related product: Samsung - Galaxy S10 with 512GB Memory Cell Phone Prism - Black (Verizon)

• A:Answer Yes, the galaxy S10 capable of 5G internet

  Answered 6 years ago by CommunityAnswer

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Q: QuestionHow do I put CB# (call back #) on my cell for messages? I have the Samsung Galaxy S21 5G Ultra

Asked 4 years ago by Joyce.

Q: Questiondoes this model have 5g?

Asked 4 years ago by buster.

This question was asked about the related product: Samsung - Galaxy S10 with 128GB Memory Cell Phone Prism - Black (Verizon)

• A:Answer Yes it does.

  Answered 4 years ago by BattleVerified Purchase

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Q: QuestionI have a Samsung 7 edge in very good condition would there be ay trade in value?

Asked 4 years ago by biglou.

This question was asked about the related product: Samsung - Galaxy S10 with 128GB Memory Cell Phone Prism - Black (Verizon)

• A:Answer Contact Best Buy or Samsung and find out. Not sure why we would ask this question when you took the time to log in here and do so instead of doing what I just indicated and is obvious that you should do? Sorry don't mean to be rude but it's kind of self-explanatory. Gluck.

  Answered 3 years ago by UMmDuh

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Q: QuestionIf I buy a replacement Verizon phone on your website and arrange to pick it up at the store, will someone there be able to help me transfer from the old phone to the new one?

Asked 4 years ago by Fred.

This question was asked about the related product: Samsung - Galaxy S10 with 512GB Memory Cell Phone Prism - Black (Verizon)

Q: QuestionI lost my galaxie 10 today I do have insurance and I need to purchase a new phone. Will my information be saved even if I do not have the SIM card? Also what does my insurance cover. Sharon Keating 203-715-0426

Asked 5 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S10 with 512GB Memory Cell Phone Prism - Black (Verizon)

Q: QuestionDoes this have hearing aid compatibility and higher volume

Asked 5 years ago by Conki.

This question was asked about the related product: Samsung - Galaxy S10 with 128GB Memory Cell Phone Prism - Black (Verizon)

• A:Answer Hello Conki, that's a really good question! Please follow this link (https://www.samsung.com/us/support/answer/ANS00062641/) to learn more about all the accessibility features! ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionWhat if I can't go into a physical store because of COVID? My husband and I are medical lockdown because of our health issues. Can I still trade in S9 for an S10? Could the local store work with me on that? Perhaps they could ship the new phone to me?

Asked 5 years ago by Mateo.

This question was asked about the related product: Samsung - Galaxy S10 with 512GB Memory Cell Phone - Prism Blue (Verizon)

Q: QuestionWhat is the activation fee for Verizon?

Asked 5 years ago by Grobert.

This question was asked about the related product: Samsung - Galaxy S10 with 128GB Memory Cell Phone Prism - Black (Verizon)

• A:Answer I was charged a $40 "Upgrade Fee", but I think that's another name for the "Activation Fee" when you're replacing an existing phone.

  Answered 5 years ago by 25stringsVerified Purchase

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Q: QuestionGood Morning what is the difference between the Samsung S10 and the Samsung S10e Lite?

Asked 5 years ago by Maurissa.

This question was asked about the related product: Samsung - Galaxy S10 with 512GB Memory Cell Phone - Prism Blue (Verizon)

• A:Answer Hello Maurissa, thanks for reaching out! Please follow this link (https://www.samsung.com/us/compare/#category/N0002101/products/SM-G973UZBAXAA,SM-G770UZKAXAA) to compare the specifications of the devices! ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionCan I trade my old phone in for a discount on my new phone?

Asked 5 years ago by Anonymous.

• A:Answer Depends on what old phone you have. I don't think they'll take anything older than an S8

  Answered 5 years ago by 25strings

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Q: Questionis it pale compatible (itunes0

Asked 5 years ago by gdbrbn.

This question was asked about the related product: Samsung - Galaxy S10 with 512GB Memory Cell Phone - Flamingo Pink (Verizon)

Q: QuestionIs this phone under a contract or is it prepaid and comes with a sim card?

Asked 5 years ago by Smith21.

This question was asked about the related product: Samsung - Galaxy S10 with 128GB Memory Cell Phone Prism - Black (Verizon)

• A:Answer I could be wrong, but it isn't a prepaid phone. I was under contract with Verizon, let the contract run out, and have been paying month to month ever since. When my old phone finally died, I got my S10 at my local Best Buy. Other than the activation fee, (I paid for the phone outright) my still pay month to month without a contract. YMMV

  Answered 5 years ago by PeteVerified Purchase

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Q: QuestionDoes this phone have a 3.5mm plug port?

Asked 5 years ago by Mark.

This question was asked about the related product: Samsung - Galaxy S10 with 128GB Memory Cell Phone Prism - Black (Verizon)

• A:Answer Hello Mark, great question! This phone has a 3.5mm Stereo Earjack. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes this phone come with the glow skin for fortnite

Asked 5 years ago by 123.

This question was asked about the related product: Samsung - Galaxy S10 with 128GB Memory Cell Phone Prism - Black (Verizon)

Q: Questionif I order a phone online to be delivered at home do I still pay an activation fee?

Asked 5 years ago by Phone.

This question was asked about the related product: Samsung - Galaxy S10 with 128GB Memory Cell Phone Prism - Black (Verizon)

• A:Answer Yes. it's a Verizon fee

  Answered 5 years ago by PeteVerified Purchase

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Q: QuestionWill this work with my Galaxy 7 wireless charger?

Asked 5 years ago by Adbrian.

This question was asked about the related product: Samsung - Galaxy S10 with 128GB Memory Cell Phone Prism - Black (Verizon)

• A:Answer Yes, this will work with the Galaxy S7 wireless charger.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionI am interested in upgrading my Verizon cell phone to an S10. Do you accept Trade-ins? I have S8, Black, Excellent condition.

Asked 5 years ago by Scott.

This question was asked about the related product: Samsung - Galaxy S10 with 128GB Memory Cell Phone Prism - Black (Verizon)

• A:Answer They will take it but say its 0 worth

  Answered 5 years ago by CSOTO18

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Q: QuestionIf you get the one that comes with 512gb in memory; will that be built in memory so you can add an Sd card later to increase memory even more; or will it have the 128gb memory built in with sd card to raise it to 512gb?

Asked 5 years ago by Je.

This question was asked about the related product: Samsung - Galaxy S10 with 512GB Memory Cell Phone Prism - Black (Verizon)

• A:Answer Hello Je, thanks for asking! This phone has a 512GB internal memory and you can expand storage by up to 512GB via microSD card. ^Elizabeth

  Answered 5 years ago by Samsung

  
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