Questions & Answers

Q: QuestionCan I have my number on this phone

Asked 5 years ago by Squeaks2213.

• A:Answer Um, yeah why wouldn't you be able to

  Answered 5 years ago by Guitargabey69420

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Q: QuestionDoes the payment comes with the phone plan already? Or you have to pay the plan like apart?

Asked 5 years ago by Anonymous.

Q: QuestionIf i'm going to shopping i pay first or i receive first my item before I pay?

Asked 5 years ago by kim.

• A:Answer pay 1st

  Answered 5 years ago by Kgp02

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Q: QuestionWhen will it be available. I have 2 more payments on my S9

Asked 5 years ago by Greg.

• A:Answer It releases on friday (03/06/2020) Most cell services will let you pay off your current phone so you can upgrade.

  Answered 5 years ago by TheFoxFromABox

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Q: QuestionI just got Samsung note 10, I made one payment to this date,can I trade it for Samsung s20 ultra, or do I have to pay the full payment for note 10 first?

Asked 5 years ago by Daivd.

• A:Answer The Note 10 must be paid off and owned fully. If the trade in value of the phone exceeds the amount owed on the phone, this can help

  Answered 5 years ago by Microwave

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Q: QuestionI have an IPhone 11 Pro. Will I have to go through Verizon to get a new SIM card or can I put my old SIM card in to the new Samsung s20 ultra 5g

Asked 5 years ago by Luke.

• A:Answer You should be able to use the same sim card as long as it's the same carrier you have now. You'll have to let your carrier know to change the active phone on your account though

  Answered 5 years ago by Matt

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Q: QuestionWill I be able to trade in a device, to put towards the cost of the device ?

Asked 5 years ago by Anonymous.

• A:Answer Yes, depending on your phone, your carrier should be able to tell you how much your trade in will be. However, if it is a newer phone like the Samsung S10, Samsung is offering up to $700.00 trade in value on their website and would be a better deal than through your carrier. I recommend asking your carrier if they accept your phone since it depends on what phone it is and how old it is.

  Answered 5 years ago by Anonymous

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Q: QuestionEverything I've read has said the U.S. S20 models would have a Qualcomm Snapdragon 865 processor. The BB description (in features and specs) shows it has a Samsung Exynos 990 octa-core processor. Which is it?

Asked 5 years ago by Gary.

• A:Answer US and Canada is the snapdragon and everywhere else will be the Exynos.

  Answered 5 years ago by Ianc

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Q: QuestionEverything I've read has said the U.S. S20 models would have a Qualcomm Snapdragon 865 processor. The BB description (in features and specs) shows it has a Samsung Exynos 990 octa-core processor. Which is it?

Asked 5 years ago by Gary.

• A:Answer Qualcomm Snapdragon

  Answered 5 years ago by Phillyphilly

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Q: QuestionHOW MANY NITS OF BRIGHTNESS IT HAS AS COMPARED TO I PHONE 11 PRO MAX (800 NITS)?

Asked 5 years ago by SYED.

• A:Answer 1200 nits, according to the official Samsung website at https://www.samsung.com/global/galaxy/galaxy-s20/design/ The display can achieve peak brightness of up to 1200 nits, improving the contrast between dark and light aspects of digital content for a more brilliant picture quality, with a 2,000,000:1 contrast ratio to make your mobile experience more immersive.

  Answered 5 years ago by joshua70448

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Q: QuestionCan I put a 300.00 down payment on this device

Asked 5 years ago by Dave.

• A:Answer Yes

  Answered 5 years ago by PoisnIVVerified Purchase

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Q: QuestionDo you have Factory unlocked S 20 5G Ultra Samsung?

Asked 5 years ago by Rex.

• A:Answer Yes, you will just have to pay all at once or put in on a credit card

  Answered 5 years ago by Ianc

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Q: QuestionDoes it have a stylus like the Note models?

Asked 5 years ago by malinGA.

• A:Answer It does not come with a stylus, However you can use a stylus with this phone, if you purchase one separately...

  Answered 5 years ago by PoisnIVVerified Purchase

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Q: Questionthe screen protector I am looking at involves using a liquid adhesive. would this void any warranty from the store or manufacture?

Asked 5 years ago by Jesse.

• A:Answer There is NO NEED for an additional screen protector. There is one on the phone when you buy it. Don't take it off. If for some reason you are rough with a phone and really feel you need a different screen cover??? Only you can make that call. I do always buy a cover for the phone. Eventually I will drop it. The are plenty of covers at Best Buy and online.

  Answered 5 years ago by Larry

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Q: QuestionDon't you think that SOMEWHERE in the specifications you should list the actual measurements....height, width, thickness?

Asked 5 years ago by WB4ZIT.

• A:Answer 2.99 x 6.57 x 0.35 in

  Answered 5 years ago by Microwave

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Q: QuestionWill the S20 Ulta come in more colors other than black and grey?

Asked 5 years ago by Kelbel.

• A:Answer Sadly no, but hopefully later in the year they will add more colors for a limited run, which they do sometimes, but as of now black and gray are the only colors.

  Answered 5 years ago by Ianc

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Q: QuestionCan i tread in my phone sumsung galaxy 10+

Asked 5 years ago by Anonymous.

• A:Answer I wouldn't recommend it

  Answered 5 years ago by Eric

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Q: QuestionI would like to know if Best Buy takes Phones in on Trade and if so how does it work? Can it lower my Monthly phone payment? Is there any deals coming down on this phone too?

Asked 4 years ago by Clay.

• A:Answer The Person that responded to my Question. I want to Thank You for your Response. Is is so nice to know there are people like yourself that is ready to assist people out there. Oh by the way please read for yourself. It DOESN'T say anything about Trading your Phone in. Bu that is ok. But next time you have the Balls to answer someone like you did to me have the Balls to put your Name in... Don't answer is as "Anonymous"!

  Answered 4 years ago by Clay

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