Questions & Answers

Q: QuestionWhat accessories go with this? Battery? Headphones? What if this comes in its original package? Tell me if you know, thanks

Asked 5 years ago by Arrow26n.

Q: QuestionCan i use this phone in Cuba?

Asked 5 years ago by Lmlm.

Q: QuestionBuying the Samsung Galaxy @20 Ultra 5G enabled 128 GB unlocked for a colleague overseas (Africa). Can it be used with any plan internationally or it is restricted regionally? Should I "activate now" or "activate later"?

Asked 5 years ago by Anonymous.

• A:Answer You can activate later it doesn't have any regional restriction it can work internationally.

  Answered 5 years ago by MekonnenVerified Purchase

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Q: QuestionDoes the Samsung S20 ultra work on the Google fi network?

Asked 5 years ago by Matt.

• A:Answer Hi Matt! Thank you for contacting us. We value your query about whether the Galaxy S20 Ultra (Unlocked) works with Google Fi Network. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers at any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/. Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144358959 Thank you for choosing Samsung. Have a great day! ^Chrystel

  Answered 4 years ago by Samsung

  
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Q: QuestionIR Remote and can it cast to other devices tv ect.

Asked 5 years ago by Robinson.

This question was asked about the related product: Samsung - Galaxy S20 Ultra 5G Enabled 512GB (Unlocked) - Cosmic Black

• A:Answer Samsung galaxy S 20 ultra it’s a dual Sim

  Answered 5 years ago by Anonymous

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Q: QuestionHow much trade in can I get for my S10e?

Asked 5 years ago by ntmd8or.

Q: QuestionDoes the unlocked phone works in Mexico with Mexican SIM TELCEL?

Asked 5 years ago by Jorges.

• A:Answer I just bought one in the US, and I work in South Korea. My local SIM card works just fine here. No issues

  Answered 5 years ago by BobCVerified Purchase

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Q: QuestionIf I buy the S20 ULTRA 5G unlocked does it work in my country where we only have technology 4G ?

Asked 5 years ago by CESPAZ.

• A:Answer Yes it’ll work...

  Answered 5 years ago by BetoVerified Purchase

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Q: QuestionWhen is the s20 ultra 512gb going to be back in stock

Asked 5 years ago by Galaxy.

This question was asked about the related product: Samsung - Galaxy S20 Ultra 5G Enabled 512GB (Unlocked) - Cosmic Black

• A:Answer There is currently only Geek Squad Certified Refurbished S20 Ultra's for the 512GB version for online shipping only. We dont know when new S20 Ultra 512GB version is going to be back in stock.

  Answered 5 years ago by Vert

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Q: QuestionWhen is the s20 ultra 512gb going to be back in stock?

Asked 5 years ago by Galaxy.

This question was asked about the related product: Samsung - Galaxy S20 Ultra 5G Enabled 512GB (Unlocked) - Cosmic Black

• A:Answer NEVER they didn't make it they avoid around the answer but they never made it, from the first pre order of this phone I have been waiting on it and it's never came to any store bestbuy included They will likely blame covet 19 but the phone came out before that, I have the s20 ultra 128 and can't find a 1T bit sd either they actually didn't make it either that's Samsung for you

  Answered 5 years ago by Stephen

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Q: QuestionWill this work with Boost Mobile?

Asked 5 years ago by Jimmy.

• A:Answer Yes, this will work with Boost Mobile.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionWill this with with Total Wireless BYOD - CDMA?

Asked 5 years ago by ABC.

Q: Questiondo you accept trade in?

Asked 5 years ago by Tarik.

Q: QuestionDoes this work with T-mobile

Asked 5 years ago by DavidR.

• A:Answer Hi DavidR, Thank you for contacting us. We value your query regarding if the Galaxy S20 Ultra (Unlocked) works with T-Mobile. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers at any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/. Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144359620 Thank you for choosing Samsung. Have a great day! ^Chrystel

  Answered 4 years ago by Samsung

  
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Q: QuestionWhen is the s20 ultra 512GB going to be back in stock?

Asked 5 years ago by Josh.

This question was asked about the related product: Samsung - Galaxy S20 Ultra 5G Enabled 512GB (Unlocked) - Cosmic Black

Q: QuestionWill this unlocked version have wifi calling feature if I use it on t-mobile simcard?

Asked 6 years ago by Les.

Q: Questionwhat 5g frequency bands does it support? does it support n41 n78 and n79 5g frequency?

Asked 6 years ago by cliff.

Q: Questionwill the s20ultra work with spectrum mobile?

Asked 6 years ago by mh.

This question was asked about the related product: Samsung - Galaxy S20 Ultra 5G Enabled 512GB (Unlocked) - Cosmic Black

Q: Questioncan I trade in my iPhone max 11

Asked 6 years ago by sam.

• A:Answer Yes, as long as it's paid off.

  Answered 6 years ago by SamsungSteveVerified Purchase

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