“When does Samsung plan to fulfill their pre-orders being that we have already paid for this product?”
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Hi Esse. Thank you for reaching out. Please know that orders are being handled on a first-come, first-served basis. Because of the overwhelming amount of orders that Samsung received for this product, our customers may experience some delays, but rest assured that we are working hard to get all orders out as quickly as possible. We are committed to delivering your order as soon as possible and apologize for any convenience this may have caused you. ^Charles
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