Questions & Answers

Q: Question1. Will you be offering Samsung Galaxy S22 Ultra's in the color Red (not burgundy)? Carrier specific or unlocked? 2. Will you be taking trade in phones ie. Galaxy S20 Plus?

Asked 3 years ago by Fred.

• A:Answer Red is offered if ordered directly from Samsung. Burgundy is offered in non-Samsung stores.

  Answered 3 years ago by aghale

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionwhere's the 1 TB option?

Asked 3 years ago by charles.

• A:Answer Hi Charles, Thank you for reaching out. I appreciate your query if the Galaxy S22 Ultra has a 1TB version. To answer your question, it does come with the 1TB version. However, it's unavailable as of the moment due to high demands, but we'll keep you posted. You may visit our website to keep you on track with its availability: https://www.samsung.com/us/smartphones/galaxy-s22-ultra/buy/?modelCode=SM-S908UDRAXAA Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144230789 Thank you for choosing Samsung. Have a great day! ^Chrystel

  Answered 3 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat other color choices do you have for the S22 ultra

Asked 3 years ago by Anonymous.

• A:Answer Burgundy, Green, Phantom White, Phantom Black, Graphite, Sky Blue, and Red.

  Answered 2 years ago by WeglonM

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondoes At&t not support the S22 Ultra? I would like to pre order. But At&t is my carrier.

Asked 3 years ago by Juice20.

• A:Answer Hi Aj20! Thank you for reaching out to us. We appreciate your interest in knowing if AT&T supports Galaxy S22 Ultra (Unlocked). Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144239578 Have a great day. Melardo

  Answered 3 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan I use this phone with xfinity mobile?

Asked 2 years ago by Anonymous.

• A:Answer if you ought it unlock you should be able to use any carrier

  Answered 2 years ago by Angie

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI have the S21. When I send a video via text the video is grainy. I have to either send it thru messenger (FB) or post to social media video to be clear. Does the S22 have better video sharing capability or is it as grainy as the S21 ultra ?

Asked 3 years ago by video.

• A:Answer The s22 has better quality when sending videos because it is captured in 4k .

  Answered 3 years ago by riskyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat does Best Buy mean by "activation required" when buying an unlocked Galaxy S22 -- can I simply plug my existing Connect by T-Mobile PREPAID SIM into it ???

Asked 3 years ago by Nicholas.

• A:Answer The question was asked because, when I tried to buy the unlocked Galaxy S22, it was listed with $100 discount -- but it said "activation required," that's why the question was asked -- and certainly not answered. I will assume from your "none-answer" that the actual answer to my question is NO.

  Answered 3 years ago by Nicholas

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI have gotten 2 different S22 ultras unlocked! Neither one has been able to hold a charge throught out the day! I have to charge twice or more! I don't use it frequently! When are they going g to resolve this issue?

Asked 3 years ago by Anonymous.

• A:Answer This is not an answer i agree that the phone doesn't hold a charge long.

  Answered 3 years ago by thankgod

  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: Questionhow many are in the store right now

Asked 3 years ago by jaramiah.

• A:Answer Everyweek they get more in.

  Answered 3 years ago by BanerdtfamilyVerified Purchase

  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionWill the Samsung s22 ultra unlocked work with straight talk?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S22 Ultra 128GB (Unlocked) - Green

• A:Answer It should!

  Answered 3 years ago by TommysS22Ultra

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionExpandable storage?

Asked 3 years ago by MacDaddy.

This question was asked about the related product: Samsung - Galaxy S22 Ultra 128GB (Unlocked) - Phantom White

• A:Answer No, no flagships these days come with expandable storage, unfortunately.

  Answered 3 years ago by Jeffdog

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI have a 256GB SD card in my current phone, can it be transferred to the S22 Ultra?

Asked 3 years ago by ROBB.

• A:Answer The S22 Ultra does not have a microSD card port. You're limited to the device storage and any cloud storage you might have.

  Answered 3 years ago by nick

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionSamsung S22 says activate now & activate later same price I already have a service and do not need new service In the past phones said no new service but price higher but that language and price is no longer there. Can I purchase without service?

Asked 3 years ago by Joeblack.

• A:Answer Yes. It's called "activate later."

  Answered 3 years ago by aghale

  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionIs the unlocked phone compatible with Xfinity Mobile?

Asked 3 years ago by CraigC.

• A:Answer Seems like a no brainer but when I checked my new unlocked S22 Ultra IMEI against the Xfinity site I got a not compatible response. Going to the store to check this out.

  Answered 3 years ago by Anonymous

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)