Questions & Answers

Q: QuestionInterested in the Samsung s22 Ultra and wondered when it will be available for pre-order. I got an email saying it was available for pre-order now, but when I went to the site it says "coming soon"?

Asked 4 years ago by Spom.

This question was asked about the related product: Samsung - Galaxy S22 Ultra 256GB (Unlocked) - Phantom White

• A:Answer Pre-orders were available 2-9-22 , but the Samsung Ultra 22 was released on 2-25-22

  Answered 3 years ago by Logic

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Q: QuestionDo you have the exclusive colors?

Asked 4 years ago by Cindy.

• A:Answer No. The exclusive colors are only sold on Samsung's website.

  Answered 4 years ago by kaleigh

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Q: QuestionWill it accept an micro SD card for extra storage?

Asked 4 years ago by Dick.

This question was asked about the related product: Samsung - Galaxy S22 Ultra 256GB (Unlocked) - Phantom White

• A:Answer Hi There, Thank you for reaching out. We appreciate you letting us know about your inquiry if the Galaxy S22 Ultra has extra storage space. Unfortunately, it doesn't have an SD card slot available. Please see page 8, and you will notice that the device only has a card slot that fits with the size of its actual sim card: https://downloadcenter.samsung.com/content/UM/202202/20220217073519470/SAM_S901_S906_S908_EN_UM_OS12_021022_FINAL.pdf Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144202909 Thank you for choosing Samsung. Have a great day! ^Chrystel

  Answered 4 years ago by Samsung

  
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Q: QuestionIS S22 Ultra comes with extra memory card slot [SD card]?

Asked 4 years ago by PD.

This question was asked about the related product: Samsung - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black

• A:Answer Hi PD, Thank you for reaching out. We appreciate you letting us know about your inquiry if the Galaxy S22 Ultra has extra storage space. Unfortunately, it doesn't have an SD card slot. Please see page 8, and you will notice that the device only has a card slot that fits with the size of its actual sim card: https://downloadcenter.samsung.com/content/UM/202202/20220217073519470/SAM_S901_S906_S908_EN_UM_OS12_021022_FINAL.pdf Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144202522 Thank you for choosing Samsung. Have a great day! ^Chrystel

  Answered 4 years ago by Samsung

  
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Q: Questiontake cell phone to account, I have a Samsung s20 ultra 128gb

Asked 4 years ago by TOMAS.

This question was asked about the related product: Samsung - Galaxy S22 Ultra 256GB (Unlocked) - Phantom White

• A:Answer Yes this one can.

  Answered 1 year ago by TechSavy

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Q: QuestionI'm leaving the island the 22nd February will this phone be available by then

Asked 4 years ago by SophiA.

This question was asked about the related product: Samsung - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black

• A:Answer No. It will be available February 25.

  Answered 4 years ago by Elinc

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Q: QuestionDoes this phone support e-sim

Asked 3 years ago by Iryna.

This question was asked about the related product: Samsung - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black

• A:Answer Yes, it supports esim as well as a standard SIM card.

  Answered 3 years ago by Logic

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Q: QuestionDoes it come with the charger?

Asked 4 years ago by Fabr.

This question was asked about the related product: Samsung - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black

• A:Answer No charger

  Answered 4 years ago by Anonymous

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Q: QuestionWhen will my pre-order be available? A week? A month? A year?

Asked 4 years ago by Datsza.

This question was asked about the related product: Samsung - Galaxy S22 Ultra 256GB (Unlocked) - Green

• A:Answer Been trying to find information as well! Store employees are useless.

  Answered 4 years ago by Anonymous

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Q: QuestionDoes it Support 2 SIM Card?

Asked 4 years ago by Wael.

• A:Answer None of them do

  Answered 4 years ago by Anonymous

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Q: QuestionESTE MODELO ES DOBLE CHIP O SOLO UN CHIP ACEPTA?

Asked 4 years ago by JAPE96.

This question was asked about the related product: Samsung - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black

• A:Answer Samsung dice que si, es dual sim

  Answered 4 years ago by Anonymous

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Q: QuestionDoes this device has a Dual Sim Card option??

Asked 4 years ago by Anonymous.

• A:Answer Yes

  Answered 4 years ago by 360NOne

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Q: QuestionDo the new S22 support SD cards for memory expansion?

Asked 4 years ago by Visey.

This question was asked about the related product: Samsung - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black

• A:Answer Hi Visey, Thank you for bringing this to our attention. I appreciate you letting us know about your inquiry if the Galaxy S22 Ultra has extra storage space. Unfortunately, it doesn't have any SD card slot available. Please see page 8 for its user manual, and you will notice that the device only has a card slot that fits with the size of its actual sim card: https://downloadcenter.samsung.com/content/UM/202202/20220217073519470/SAM_S901_S906_S908_EN_UM_OS12_021022_FINAL.pdf Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144221122 Thank you for choosing Samsung. Have a great day! ^Chrystel

  Answered 4 years ago by Samsung

  
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Q: QuestionI want to by a Samsung S22 but It has to be an unlock version, so I can activate it with my carrier(no USA carrier) . I see that there is an "active today" option that is cheaper that the "activate later" option. What is the difference?

Asked 3 years ago by Viper.

This question was asked about the related product: Samsung - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black

• A:Answer I bought the phone unlocked and it works perfectly with my service provider which is Tmobile. The phone automatically adopts the provider's settings. You do not need to do anything. The difference is that all the applications that the telephone companies add to them and that are not used regularly, it does not have them, it is free of them.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionCan I use my old usbC fast charger from s10+ to charge s22 ultra?

Asked 4 years ago by rhOnix.

This question was asked about the related product: Samsung - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black

• A:Answer Hi There, Thank you for reaching out and your interest in knowing if your old USB-C charger is compatible with the Galaxy S22 Ultra. In line with this, Your device is powered by a rechargeable battery. A 25W Type-C charger is recommended. A 45W charger can be used for Super Fast Charging (Galaxy S22+ and S22 Ultra only). Please see its user manual on Page 10 for more information: https://downloadcenter.samsung.com/content/UM/202202/20220217073519470/SAM_S901_S906_S908_EN_UM_OS12_021022_FINAL.pdf Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144238754 Thank you for choosing Samsung. Have a great day! ^Chrystel

  Answered 4 years ago by Samsung

  
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Q: QuestionThe Samsung S22 Ultra is dual sim?

Asked 4 years ago by OBG9.

This question was asked about the related product: Samsung - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black

• A:Answer Hi Oscar, Thank you for reaching out. We appreciate your time in taking interest to know if our Galaxy S22 Ultra has a dual sim card option. To answer your question, our Galaxy S22 supports dual sim. Please see page 131 for further reference: https://downloadcenter.samsung.com/content/UM/202202/20220217073519470/SAM_S901_S906_S908_EN_UM_OS12_021022_FINAL.pdf Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144207794 Thank you for choosing Samsung. Have a great day! ^Chrystel

  Answered 4 years ago by Samsung

  
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