Questions & Answers

Q: QuestionWill the S23+ work with TracFone?

Asked 2 years ago by MissFrancis.

• A:Answer Howdy MissFrancis, thanks for taking the time out of your hectic day to ask us your question about the Samsung Galaxy S23+. The advertised Galaxy S23+ is an unlocked version that works on the 5G wireless network. Its compatible service providers are AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. We recommend reaching out directly to TracFone to ask your carrier specific questions with the information provided above. Feel free to contact Samsung Support if you think of any additional questions for us. Thank you for being a valued Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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Q: QuestionI am considering buying the S23+ unlocked to upgrade my current S9+ and remaining with TMobile. If I activate the new S23+ on same day I purchase, will my current S9+ still work to make and receive calls and texts until I actually receive the S23+?

Asked 2 years ago by Veteran.

This question was asked about the related product: Samsung - Galaxy S23+ 512GB (Unlocked) - Lavender

• A:Answer No once you activate your S23+ it will cut the TMobile off. I did the same with my phone. You will have to remember all passwords to get into sone apps.

  Answered 2 years ago by Anonymous

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Q: QuestionThis have 12gb ram up? And How much storage space do I really have?, because the system uses a good amount of gigabytes

Asked 3 years ago by Beto.

• A:Answer 8 Gb ram, higher memory speeds About 75 Gb system needed

  Answered 3 years ago by Youknowme

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Q: QuestionWhat is the difference between the outgoing model s22+ and the "new" s23+?

Asked 3 years ago by Marquee.

This question was asked about the related product: Samsung - Galaxy S23+ 512GB (Unlocked) - Green

• A:Answer Battery is slightly larger but Samsung partnered with Qualcomm for their chip (likely more efficient), Charge speed increased. Camera bump from last year's specs and a brighter screen

  Answered 3 years ago by Youknowme

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Q: QuestionCan you use wired headphones?

Asked 1 month ago by Jo.

• A:Answer Hey there Jo, thank you for asking us your question about the Samsung Galaxy S23+. Yes, you can utilize wired headphones with the Galaxy S23+ by plugging them into the USB-C charging port. The Galaxy S23+ lacks a 3.5mm jack so you'll need either USB-C wired headphones or a USB-C to 3.5mm jack adapter to connect your traditional headphones. Hope that helps! Please feel free to contact Support if you think of additional questions. Thank you for being a loyal Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionDoes this phone come new?

Asked 1 month ago by Joe.

• A:Answer Hey there Joe, thank you for asking us your question about the Samsung Galaxy S23+. Yes, the advertised unlocked Galaxy S23+ is being sold as new device with a 12-month manufacture warranty for defects in materials and workmanship. Please feel free to reach out to Support if you have additional questions. Thanks for being a faithful Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionThe Samsung - Galaxy S23+ 512GB (Unlocked) - Phantom Black Model:SM-S916UZKEXAASKU:6529716 is listed for $402 but is "Unavailable" since the day it was posted. Has it ever been available? It's a newer model - it can't be unavailable for over 2 weeks now.

Asked 1 year ago by Unreliable.

Q: QuestionThis phone are new? Thanks

Asked 1 year ago by KarenPulido.

Q: QuestionSays unlocked and compatible with all the US carriers. What about the international ones?

Asked 1 year ago by Marymich.

Q: QuestionDoes this phone work in Argentina? Is it compatible with the frequencies available in my country?

Asked 2 years ago by Valeria.

Q: QuestionIs the Galaxy S23plus Unlocked compatible with Straight Talk? I found most unlocked phones are but this does not say. Thanks,

Asked 2 years ago by Josephine.

Q: QuestionI have three questions. 1. I have A14 5G can I upgrade it? What will be the plans I can choose with it? I have T mobile network is network shift available? 2. When S24 will be launched? 3. If I buy 3 S24, will you provide me any discount offer?

Asked 2 years ago by Sam.

Q: QuestionIs my sim card out of my Samsung note 10 plus 256 compatible with the S23 plus 512?

Asked 2 years ago by Maria.

This question was asked about the related product: Samsung - Galaxy S23+ 512GB (Unlocked) - Cream

• A:Answer The Note 10 plus uses nano sim, which the S23 Plus also uses. So a sim swap will work without issues.

  Answered 2 years ago by closecoder

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Q: QuestionHow many OS updates are available on this phone?

Asked 2 years ago by KattyDidd.

This question was asked about the related product: Samsung - Galaxy S23+ 512GB (Unlocked) - Cream

• A:Answer At the time of writing this, there has been 9 software updates. There is usually always one update per month.

  Answered 2 years ago by CloseCoder

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Q: QuestionCan I buy this unlocked Samsung 5g phone and activate it using the sim card from my 4g Samsung phone? Now on AT&T, plan to remain there for now. Thanks

Asked 2 years ago by Pupdad.

• A:Answer You will need a new sim card, go to an AT&T store and they will give you a new sim card

  Answered 2 years ago by A7ngelaVerified Purchase

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Q: QuestionQ1. What is the country of manufacture? Q2. Where is the SIM card made? Q3. Where are the processor chips made? Q4. Where are the memory chips made?

Asked 2 years ago by Al.

This question was asked about the related product: Samsung - Galaxy S23+ 512GB (Unlocked) - Cream

Q: QuestionWhy no headphone jack

Asked 2 years ago by Granny.

Q: QuestionWill the S23 allow transfer of photos from S10 including SD card?

Asked 2 years ago by Bond.

• A:Answer Yes, make sure to download and install Smart Switch on both devices to start photo transfer. It will transfer everything including the SD Card

  Answered 2 years ago by closecoder

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Q: QuestionDoes the 23s+ have a TB of memory?

Asked 3 years ago by Ashley.

This question was asked about the related product: Samsung - Galaxy S23+ 512GB (Unlocked) - Green

• A:Answer No. Only the s23 ultra can come with 1TB.

  Answered 3 years ago by khentiamentiu

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