Questions & Answers

Q: QuestionDoes the S23 Ultra have 4G bands in addition to 5G ? Or is it 5G only?

Asked 3 years ago by Squatch.

This question was asked about the related product: Samsung - Galaxy S23 Ultra 512GB (Unlocked) - Green

• A:Answer According to Samsung's website, it has 5G and LTE bandwidth connectivity (see attached photo) but it may vary depending on region or service provider. From my experience, it will automativally switch depending on cell tower capabilities. For instance, if you are in the city, it may automatically switch to 5G if 5G capable towers are available in that area and vice versa only on 4G in the rural areas where 4G towers might be the only towers available. Despite all this, you can still override a 5G connection by installing a force 4G app from the Play Store where you'll only connect to 4G if that's what you want.

  Answered 3 years ago by txanon02Verified Purchase

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Q: QuestionDoes the ultra model support wireless charging? Also, Is the fingerprint sensor on the screen or on the back of the phone like other phones?

Asked 3 years ago by MrMoosy6.

This question was asked about the related product: Samsung - Galaxy S23 Ultra 512GB (Unlocked) - Green

• A:Answer Yes, it has the finger print sensor in screen not the back side of the phone.

  Answered 3 years ago by Anonymous

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Q: QuestionDoes this unlocked S23 ultra work on the verizon network?

Asked 3 years ago by JoeQ.

• A:Answer Verizon HD Voice and Verizon Video Calling will not work with the unlocked model. I returned my unlocked one and got the Verizon model for this reason.

  Answered 3 years ago by SteveMVerified Purchase

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Q: QuestionPlease advice this mobile has single sim card or double, as on many other web sites showing double sim card.

Asked 3 years ago by Tarikonmu.

This question was asked about the related product: Samsung - Galaxy S23 Ultra 512GB (Unlocked) - Lavender

• A:Answer It’s one physical SIM card and eSim. When you activate the phone is asks if you want to use eSim. Guess in the future physical sims are gonna be no more so they’re starting to normalize eSims now.

  Answered 3 years ago by TombRaiderVerified Purchase

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Q: QuestionWill Galaxy S23 ultra unlocked work in Egypt (Vodafone Egypt)?

Asked 3 years ago by Emam.

• A:Answer Yes it is unlocked

  Answered 3 years ago by RickVerified Purchase

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Q: QuestionDoes this thing have an SD card slot?

Asked 3 years ago by WHATSON.

This question was asked about the related product: Samsung - Galaxy S23 Ultra 512GB (Unlocked) - Green

• A:Answer Unfortunately they do not.

  Answered 3 years ago by Anonymous

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Q: QuestionHello,is the unlocked S23 ultra compatible with cricket?

Asked 2 years ago by Leto.

• A:Answer Yes it is i have cricket and works well If u have the sim card just change it or call and they we'll send you one

  Answered 2 years ago by PaleVerified Purchase

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Q: QuestionMy sister is going to bring this phone from US to Nepal in few months. The phone has two sims- esim and nano sim. Should I buy this phone with unlocked or activate it later option so that I can use both esim and nano sim in Nepal! Thank you!

Asked 2 years ago by BlaiZe.

• A:Answer Get it unlocked to avoid headache later or take a chance to save money now and hope to god that everything works like you want it to later and avoid esims for as long as possible. Would you buy a locked car or locked house?

  Answered 2 years ago by LionfishyVerified Purchase

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Q: QuestionDoes 'activate now' mean I need to get a new line ? Can I port over the existing line to get the discount

Asked 3 years ago by Raj.

• A:Answer I didnt need to have them activate it, i took the phone unlocked and placed my old sim from previous device to the new s23 ultra at home and saved the activation fee.

  Answered 3 years ago by MohamedR

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Q: QuestionIs this phone sold in a factory sealed box? I purchased this phone from another retailer and received one in a unsealed box so I had to return it!

Asked 3 years ago by benj1057.

• A:Answer I bought mine at bestbuy store and the phone was in a sealed box.

  Answered 3 years ago by MohamedR

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Q: QuestionWill the s23 utra 512gb unlocked guaranteed work on boost mobile?

Asked 2 years ago by Joey.

• A:Answer Howdy Joey, thanks for taking the time out of your hectic day to ask us your question about the Samsung Galaxy S23 Ultra. The advertised unlocked Galaxy S23 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. We recommend reaching out to Boost Mobile to ask your carrier specific questions. Let us know if you have any other questions for us. Thank you for being a devoted Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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Q: QuestionIt’s necessary to activate an unlocked cellphone with a company like Verizon or AT&T if I’ll use the cellphone in Mexico?

Asked 2 years ago by Moises.

• A:Answer Hello there Moises, thank you for finding the available time out of your lively day to ask us your question about the Samsung Galaxy S23 Ultra. The advertised unlocked Galaxy S23 Ultra works on the 5G wireless network and is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. We recommend reaching out to the carrier of your choice to ask you specific questions with the information that has been provided above. Let us know if we can assist you further by reaching out to Samsung Support. Thank you for being a steadfast Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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Q: QuestionDoes this have a preinstalled screen protector?

Asked 2 years ago by BigDaddy.

• A:Answer hello s23 ultra unfortunately it doesn't come with a screen protector and it only comes with the cable, not the charger.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: Questionwill this work on 2023 verizon 5g ultrawideband?

Asked 2 years ago by AlexanderV.

• A:Answer yes

  Answered 2 years ago by NidhinTVerified Purchase

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Q: QuestionDoes this particular phone be used with T-Mobile prepaid? Than Q

Asked 2 years ago by EyesWithoutAFace.

This question was asked about the related product: Samsung - Galaxy S23 Ultra 512GB (Unlocked) - Green

• A:Answer Yes it’s factory Samsung unlocked can be used any carrier in USA or overseas no problem

  Answered 2 years ago by VictorVerified Purchase

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Q: QuestionDoes the S23 Ultra come with a sim card slot? if so how many can it fit?

Asked 3 years ago by Jing.

• A:Answer You can use a physical sim as well as an esim. The phone can use both simultaneously.

  Answered 3 years ago by Anonymous

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Q: QuestionWill this s23 ultra work with straight talk?

Asked 3 years ago by scott241966.

• A:Answer Yep it's carrier unlocked

  Answered 3 years ago by misterbeaasssttt

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Q: QuestionIs the phone new or refurbished are opening box

Asked 4 months ago by Squirt.

This question was asked about the related product: Samsung - Galaxy S23 Ultra 512GB (Unlocked) - Phantom Black

• A:Answer Hey there Squirt, thank you for taking the time to ask us your question about the Samsung Galaxy S23 Ultra. The advertised unlocked Galaxy S23 Ultra is a new device with a 12-month manufacture warranty. If you think of additional questions for us, please let us know by reaching out to Support. Thank you for being a treasured Samsung customer. - Debra

  Answered 4 months ago by Samsung

  
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Q: QuestionPlease which Samsung s series phones uses two physical sim cards?

Asked 2 years ago by Stevo.

• A:Answer Galaxy S10 (512GB) | S10+ (512GB & 1TB), Note10+ LTE & Note9.

  Answered 1 year ago by ClaudiaGVerified Purchase

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