A:Answer Let me just say that i am not employed by BestBuy or its affiliates but i love to shop there. While all other electronic businesses were consumed amid recessions and other financial calamities. BestBuy has shouldered the burden made quick changes and instead of raising prices. They looked at ways to trim their overhead in their own organization. That trimming came in the form of labor reduction. BestBuy has come up with an ingenious plan to offset experiences like yours by starting a queue. The queue will work great if everyone looking to shop there, scans this barcode at the greeters desk, input your name and phone# to be listed among other customers, who chose to follow this method. The list of names is then assigned an associate as one becomes available. This practice has not caught on speed yet but i am sure that it will help experiences like yours.