Questions & Answers

Q: QuestionMy back camera isn’t working, it states “warning camera failed” and it won’t allow me to take any pictures. Whenever I try to use my flashlight it says camera is in use on WhatsApp. I used the Samsung members app and it told me what the issue was.

Asked 5 months ago by JasmineC.

This question was asked about the related product: Samsung - Galaxy S24 256GB (Unlocked) - Onyx Black

Q: Questionis consumer cellular included in your unlocked listing

Asked 8 months ago by chris.

This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Blue

• A:Answer Greetings Chris, thank you for asking us your question about the Samsung Galaxy S24 FE. The advertised unlocked Galaxy S24 FE is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have any other questions for us or if you would like any further assistance, please let us know by contacting Support at your leisure. Thanks for being a faithful Samsung customer. - Debra

  Answered 8 months ago by Samsung

  
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Q: QuestionHow long is manufacture warranty

Asked 9 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Blue

• A:Answer Good day, thanks for asking us your question about the Samsung Galaxy S24 FE. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Feel free to reach out to Support if you have any other questions for us. Thanks for being a faithful Samsung customer. - Debra

  Answered 9 months ago by Samsung

  
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Q: QuestionIs this phone compatible with Pure Talk?

Asked 11 months ago by Buck.

This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Blue

• A:Answer Howdy Buck, thank you for asking us your question about the Samsung Galaxy S24 FE. The advertised unlocked Galaxy S24 FE is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. Feel free to contact Support if you think of additional questions. Thanks for being a steadfast Samsung customer. - Debra

  Answered 11 months ago by Samsung

  
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Q: QuestionWill this unlocked phone work in Nepal and India? Is this compatible with the carriers there?

Asked 1 year ago by Richard.

This question was asked about the related product: Samsung - Galaxy S24 256GB (Unlocked) - Onyx Black

• A:Answer Yes it will work in asian countries also.

  Answered 7 months ago by AymanA

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Q: Questionis it sim free --- can i use it in europe

Asked 1 year ago by dem.

This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Blue

• A:Answer Yes

  Answered 1 year ago by MariarosaC

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Q: QuestionCan I still use 4G lite with this phone? I dont want to use 5G!

Asked 1 year ago by Esim.

This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Blue

• A:Answer Good day Esim, thanks for asking us your question about the Samsung Galaxy S24 FE. You can use Mobile networks to configure your device's ability to connect to mobile networks and use mobile data. The options may vary by your provider. From Settings, tap Connections > Mobile networks. Features available from your service provider are displayed. If you have any other questions for us, feel free to contact Support. Thank you for being a devoted Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionHi, is this phone "factory unlocked"? or is it restricted to use with: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon?

Asked 1 year ago by Felipe.

This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Blue

• A:Answer This phone is an unlocked phone. You can pick your carrier.

  Answered 1 year ago by MerrieS

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Q: QuestionWhere is the serial number?

Asked 1 year ago by Marie.

This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Blue

• A:Answer it is on the box or you can go to settings, about phone

  Answered 1 year ago by Mati

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Q: QuestionDoes it come with extra storage place for a card?

Asked 1 year ago by Ellen.

This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Blue

• A:Answer No it doesn't & this has choices of 128gb 256gb & 512gb but you cannot expand with an external sd memory card

  Answered 1 year ago by MichaelM

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Q: QuestionWhich Samsung phone has smart view?

Asked 1 year ago by AW.

This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Blue

• A:Answer S22 S23 S24 & S25 SAMSUNG GALAXY TABLETS

  Answered 1 year ago by MichaelM

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Q: QuestionIs an "excellent condition" Open Box product still covered by the manufacture warranty?

Asked 1 year ago by Babs.

This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Blue

• A:Answer Majority of the time, but usually when a company refurbish your phone then that means it went through quality inspection twice. Refurbish doesn't always mean it was broke, it is usually just returned. The store cannot put it back on the shelves until inspected by quality inspector. That is why some companies charge a restocking fee.

  Answered 1 year ago by MichaelM

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Q: QuestionI’m just curious if it’s wise to buy a phone that’s already been opened and I would assumed used some but is in excellent condition or should I just get the phone brand new?

Asked 1 year ago by Craig.

This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Blue

• A:Answer Depends on your budget. If you have enough to get a phone, then I suggest buy one. Most carriers are offering free apples & samsung galaxy phones for free now for a limited time. You can even get some money back on your old phone on a trade-in. Carriers offers payment plans & options where your next phone will be upgraded for free or a small charge.

  Answered 1 year ago by MichaelM

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Q: QuestionWill I be able to use this phone with a Sim from other countries, specifically South Africa. If I travel alot?

Asked 1 year ago by Thesh.

This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Blue

• A:Answer I think so but I’m not completely sure.

  Answered 1 year ago by Earbuds

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Q: QuestionDoes the Samsung Galaxy S24 come with 512gb of storage?

Asked 1 year ago by camila.

This question was asked about the related product: Samsung - Galaxy S24 256GB (Unlocked) - Onyx Black

• A:Answer Hello there Camila, thank you for finding the available time out of your lively day to ask us your question about the Samsung Galaxy S24. No, the Galaxy S24 is offered with 128GB or 256GB of internal storage. Check out the Galaxy S24+ or the S24 Ultra if you're looking for more internal storage on your next device. If you have any other questions for us, feel free to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionIs this unlocked version compatible with overseas networks?

Asked 1 year ago by Toni.

This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Blue

• A:Answer That's the beauty of unlocked. Freedom!!! You are not restricted by a carrier. For instance say Tmobile doesn't have towers overseas then your restricted but if there is another network all you need is a sim card for that network

  Answered 1 year ago by YolandaJ

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Q: QuestionDoes the 256gb version come with 8gb or 12gb ram?

Asked 1 year ago by Jimmy.

This question was asked about the related product: Samsung - Galaxy S24 256GB (Unlocked) - Onyx Black

• A:Answer Howdy Jimmy, thanks for taking the available time out of your day to ask us your question about the Samsung Galaxy S24. The advertised Galaxy S24 (256GB) offers an 8GB RAM. Feel free to reach back out if you have any other questions for us. Thank you for being a valued Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes this phone work with Spectrum phone service

Asked 1 year ago by Galaxys24.

This question was asked about the related product: Samsung - Galaxy S24 256GB (Unlocked) - Onyx Black

• A:Answer Hey there Galaxys24, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy S24. The advertised unlocked Galaxy S24 is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. Feel free to contact us with any other questions you may have. Thanks for choosing Samsung! - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionIs this phone 5G

Asked 1 year ago by Sunny.

This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Blue

• A:Answer Yes it is. It has three options 2g 4g & 5g

  Answered 1 year ago by MichaelM

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