Questions & Answers
- Model:
- SM-S921UZYEXAA
- |
- SKU:
- 6570272
Q: QuestionIs this phone waterproof/unbreakable (doesn't need a case) or is it breakable if it doesn't have a 3rd party case? Thank you
Asked by Unbreakable.
- A:Answer Howdy Unbreakable, thanks for taking the available time out of your busy day to ask us your question about the Samsung Galaxy S24. The Galaxy S24 is water and dust resistant based on an IP68 rating. This device has improved Armor Aluminum with better strength/hardness with Front/Rear: Gorilla Glass Victus 2. We always recommend protecting the investment you make into your devices with screen protectors and cases. Let us know if you have any additional questions for us by reaching out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra
Answered by Samsung

Q: QuestionIf i pick the unlocked option,can i use it in Europe with my europian sim?(Greece) Or im gonna get the message region blocked? Will my network work in Greece or it depents on the provider?
Asked by Anonymous.
This question was asked about the related product: Samsung - Galaxy S24 256GB (Unlocked) - Marble Gray
- A:Answer You should be able to use it overseas. I traveled to Asia with an unlocked phone and was able to use it with no issue.
Answered by TinHaw
Q: QuestionHi, my service provider is PureTalk. They told me I could buy an unlocked phone from Best Buy as long as it's GSM compatible. Do you know if the Galaxy S24 is?
Asked by Sue.
This question was asked about the related product: Samsung - Galaxy S24 256GB (Unlocked) - Cobalt Violet
- A:Answer Yes it is.
Answered by TinHaw
Q: QuestionDoes this phone have a extension for memory card?
Asked by GiselaD.
This question was asked about the related product: Samsung - Galaxy S24 256GB (Unlocked) - Cobalt Violet
- A:Answer No it doesn't
Answered by TinHaw
Q: QuestionDoes this support dual SIM?
Asked by Irf.
- A:Answer Yes it does mine has dual on esim and one normal sim
Answered by DanielL
Q: QuestionGalaxy S24 processor is snapdragon or Exynos?
Asked by Athul.
- A:Answer Hey Athul, thank you for finding the unobstructed time out of your bustling day to ask us your question about the Samsung Galaxy S24 That's a great question, Athul. The Galaxy S24 offers the Snapdragon 8 Gen 3 Mobile Platform for Galaxy processor. If you have any additional questions for us, please do not hesitate to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer. - Debra
Answered by Samsung

Q: QuestionDOES IT COME WITH THE WALL CHARGER?
Asked by WalterB.
- A:Answer No. It only comes with the cable charger
Answered by TinHaw
Q: QuestionCan I use a pen with the standard S24?
Asked by Dss11824.
- A:Answer Yes, you can.
Answered by Anonymous
Q: QuestionDoes it have eSIM capability and howmany slots?
Asked by Tamil.
- A:Answer It has eSIM capabilities. 1 SIM slot.
Answered by TinHaw
Q: QuestionDoes this product have dual SIM capability and can it work outside the USA?
Asked by Gbengus.
This question was asked about the related product: Samsung - Galaxy S24 256GB (Unlocked) - Cobalt Violet
- A:Answer No dual SIM, but it works out the US.
Answered by TinHaw
Q: QuestionDoes this phone work with the carrier US Mobile www.usmobile.com (no, this is not US Cellular)? And will it work for eSIM?
Asked by MS.
This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Blue
- A:Answer Aloha MS, thanks for asking us your question about the Samsung Galaxy S24 FE. The advertised unlocked Galaxy S24 FE is compatible with the following carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to contact Support if you have any other questions. Thanks for being a loyal Samsung customer. - Debra
Answered by Samsung

Q: QuestionIs this compatible with Safelink?
Asked by DEBBIE440.
This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Blue
- A:Answer Safelink was acquired by Verizon 3 years ago, so it should work fine.
Answered by luislast
Q: QuestionThe phone in "excelente conditions" comes with the charger? and does the phone work in south america?
Asked by AndrewVal.
- A:Answer Greetings AndrewVal, thank you for finding the time out of your bustling day to ask us your questions about the Samsung Galaxy S24. The advertised unlocked Galaxy S24 is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. This unlocked device works on the 5G wireless network. Here's what's included in the box when you purchase this device: 1. Galaxy S24 2. USB Type-C Data Cable 3. Ejection Pin. Let us know if you have any other questions for us by contacting Samsung Support at your leisure. Thank you for being a dedicated Samsung customer. - Debra
Answered by Samsung

Q: QuestionWill unlocked phone work in Egypt with Vodafone?
Asked by Roro.
- A:Answer Hi Roro, thanks for taking the time out of your hectic day to ask us your question about the Samsung Galaxy S24. The advertised Galaxy S24 is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. If you have any other questions, feel free to contact Samsung Support. Thank you for being a cherished Samsung customer. - Debra
Answered by Samsung

Q: QuestionhELLO!! I want to know if this mobile will work for Movistar Argentina. Thanks.
Asked by ALEJANDRA.
This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Blue
- A:Answer For use in foreign countries, it is best to check with the particular country. Or buy the phone there.
Answered by luislast
Q: QuestionIt says it's unlocked, would the phone work in Brazil? Want to bring one as a gift for a family member?
Asked by Sousa.
This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Blue
- A:Answer For use of phones in foreign countries, check with the provider(s) there.
Answered by luislast
Q: QuestionWill this work with Consumer Cellular?
Asked by kjj.
This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Blue
- A:Answer Yes! I actually purchased the unlocked Samsung Galaxy S24 FE from Best Buy, which Consumer Cellular Customer Service helped me activate it on their network. My previous phone was a Samsung A12; it's a matter of switching the SIM from the old to the new.
Answered by Deardagwood
Q: QuestionIs the Samsung Galaxy S23 or S24 compatible with Tracfone service?
Asked by Lenny.
This question was asked about the related product: Samsung - Galaxy S24 256GB (Unlocked) - Cobalt Violet
- A:Answer It should. But I have heard the Galaxy S22+ works the best with Trac-Fone. However, since the S24 is not yet out, that could change the above. Any unlocked fone today (made in last 5 years for sure) should work with these prepaids. I make this claim in reference to Android fones only as I am not an iphone person and cannot vouch for the veracity of any ifone claims
Answered by jaxson
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