Questions & Answers

Q: QuestionAre language translations available on this phone?

• A:Answer Yes, language translation is available with AI Translation on this phone.

Q: QuestionWhat is the capacity of the battery in this phone?

• A:Answer The battery capacity of this phone is 4700 milliampere hours.

Q: QuestionCan I use Google Pay with this phone?

• A:Answer Yes, this phone supports Google Pay mobile payment service.

Q: QuestionDoes this phone have facial recognition?

• A:Answer Yes, this phone has facial recognition security features.

Q: QuestionDoes this phone have mobile hotspot capability?

• A:Answer Yes, this phone has mobile hotspot capability.

Q: QuestionIs the screen on this phone foldable?

• A:Answer No, the screen on this phone is not foldable.

Q: QuestionMy local Verizon branch says the S24 FE isn’t a good phone and have consistently influenced me to get a regular S24. They have also shamed my S20 FE when I ask questions about my account. Are all the FE phones junk?

Asked 1 year ago by Dale.

This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Graphite

• A:Answer I have an S20 FE and it's been great for three years now...heavily used every single day. Not a single problem...I'm looking at the S24 FE, but really will just use my S20 until it croaks. It's a wonderful phone.

  Answered 1 year ago by freebz

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Q: QuestionWill this phone work with stand up wireless?

Asked 1 year ago by Ted.

This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Graphite

• A:Answer It should be able to since it's a unlocked phone and stand up use t mobile tower.

  Answered 1 year ago by Tamia

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Q: Questionis this phone new?

Asked 1 year ago by g.

This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Graphite

• A:Answer Hello there G, thank you for finding the available time out of your lively day to ask us your question about the Samsung Galaxy S24 FE. Yes, the advertised unlocked Galaxy S24 FE is being sold as a brand-new device with a 12-month warranty for manufacturing defects in materials and workmanship. Please let us know if you think of any other questions you may have for us by reaching back out at your leisure. Thank you for being a steadfast Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionCan I use this phone with straight talk?

Asked 1 year ago by Anonymous.

• A:Answer I bought one from Samsung directly and Straighttalk does not recognize the IMEI to activate it

  Answered 1 year ago by disappointeduser

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Q: QuestionWill the Galaxy J7 sim card fit in the S24 FE? Thank you

Asked 1 year ago by J7ownwersj.

This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Graphite

• A:Answer yes

  Answered 1 year ago by Mati

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Q: Questionis this compatible with straight talk using verizon network. Can I get the lower price if you setup to my straight talk account.

Asked 1 year ago by frogman.

• A:Answer Hi there Frogman, thanks for taking the time to ask us your question about the Samsung Galaxy S24 FE. The advertised unlocked Galaxy S24 FE is compatible with the following wireless carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. We recommend reaching out to your service provider to inquire if this unlocked device would be compatible on the Straight Talk network. Reach back out if you would like any further assistance. Thank you for being a loyal Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionHow does the pricing options work? When will you have the 256gb option? It is sure to purchase it online here? and will I still have the geek protect? If I ordered and you send it to orange park mall, where can I pick it and how?

Asked 1 year ago by Renmys.

This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Graphite

• A:Answer Ah, yes, I remember when I was 10 years old and my parents allowed me to pick out my first cellphone. I congratulate you on this milestone! I will tell you what my parents told me, which was that I should become an educated shopper, whether shopping online or in person, so I wouldn't have to keep annoying others with unnecessary questions: First of all, if shopping online, look at the various links on the webpages for possible information. The important ones can easily be identified since they are on all the webpages, usually at the bottom of the page. In this case, the pertinent links would be: "Check Order Status," "Shipping, Delivery & Pickup," "Returns & Exchanges," and "Price Match Guarantee." You will find all your answers by CAREFULLY reading the information at these links. As a general guide to help with your questions: the 256GB version's availability can be found by using the "Notify Me" link; it is "sure" to purchase it online at Best Buy, unless informed otherwise (see links!); Geek protection is at additional cost (as noted under "Protect your cell phone;" you can have it shipped to almost any Best Buy, where you can then pick it up.

  Answered 1 year ago by luislast

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Q: QuestionHow many sim cards does it have?

Asked 1 year ago by kkkk.

• A:Answer Thank you for reaching out with your question! We always look forward to assisting our valued customers. It seems that you are interested in the Galaxy S24 FE. The S24 FE comes with a Dual SIM tray, which supports dual SIM features through either a physical SIM and eSIM (Hybrid eSIM) or two physical SIM cards (Dual Physical SIM). The following Hybrid eSIM devices support dual SIM features. If you have any further questions, please don't hesitate to contact us at Samsung Support. - Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionIs the Samsung Galaxy S24FE a GSM phone?

Asked 1 year ago by AceRPT.

This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Mint

• A:Answer GSM is pretty much universal at this point, but it is also a sub-category of LTE and 5G, so all phones that are labelled with any of these three abbreviations will be compatible.

  Answered 1 year ago by luislast

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Q: QuestionWill this phone make video calls on Verizon Network?

Asked 1 year ago by Dot.

This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Graphite

• A:Answer Hey Dot, thank you for finding the time out of your day to ask us your question about the Samsung Galaxy S24 FE. The advertised unlocked Galaxy S24 FE is compatible with Verizon as well as AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, and US Cellular. The Galaxy S24 FE utilizes Google Meet to make cross-platform video calls on phones and tablets, smart devices, and on the web. We recommend reaching out to your carrier to ensure that this feature has been enabled for your use. Feel free to reach back out with any other questions you can think of. Thank you for being a trustworthy Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: Questiondoes best but help with the chang over to the new phone

Asked 1 year ago by bjww.

This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Graphite

• A:Answer Yes

  Answered 1 year ago by UrsularMVerified Purchase

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Q: QuestionIs the Samsung s24 fe compatible with mint mobile?

Asked 1 year ago by Drips.

This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Mint

• A:Answer Aloha Moey, thank you for finding the opportunity to ask us your question about the Samsung Galaxy S24 FE. The advertised unlocked Galaxy S24 FE is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you have any other questions for us by reaching back out at your earliest convenience. Thank you for being a staunch Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes this phone use operating system Android 15?

Asked 1 year ago by Jenn.

• A:Answer It's great to hear from you, Jenn. We see that you reached out to inquire about the Galaxy S24 FE. The Galaxy S24 FE comes with Android 14. If you have any further questions, please be sure to reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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