Questions & Answers

Q: QuestionWill the Galaxy s24fe do automobile diagnostic software

Asked 1 year ago by Nick.

• A:Answer Yes

  Answered 1 year ago by UrsularMVerified Purchase

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Q: QuestionWhat are the biggest differences between the Galaxy Note20 and the Galaxy 2024 FE?

Asked 1 year ago by Mary.

• A:Answer Galaxy 2024fe is upgraded and more improved device.

  Answered 1 year ago by UrsularMVerified Purchase

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Q: QuestionWill this phone update to Android 15 or higher? If it will update past #15, what is the last version it will update to?

Asked 1 year ago by luislast.

• A:Answer Yes to 15

  Answered 1 year ago by UrsularMVerified Purchase

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Q: QuestionThis works with 5G but what about 3G and 4G

Asked 1 year ago by Rock.

• A:Answer Unless stated otherwise, backwards compatibility is always allowed, although most cellular service providers have eliminated these slower, older services.In fact, you will find that your service provider will throttle you back to 4G, 3G and/or even 2G speeds (even if those networks no longer exist in your area) when you use more than your "unlimited" connectivity (the FCC continues to allow use of this term, despite its confusion).

  Answered 1 year ago by luislast

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Q: QuestionIs the phone compatible with Telcel (Mexico network)?

Asked 1 year ago by Selena.

• A:Answer Si es compatible con todas las redes de mexico, incluyendo las omv ( operadoras moviles virtuales)

  Answered 1 year ago by WirllylPVerified Purchase

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Q: QuestionIs it compatible to metro?

Asked 1 year ago by Rosiegirl.

• A:Answer Greetings Rosiegirl, thank you for finding the unobstructed time out of your bustling day to ask us your question about the Samsung Galaxy S24 FE. Yes, the advertised unlocked Galaxy S24 FE is compatible with Metro by T-Mobile as well as AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you have any other questions for us by contacting Samsung Support at your leisure. Thank you for being a dedicated Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: Questiondoes the s24 fe have NFC communication

Asked 1 year ago by Jeff.

• A:Answer Aloha Jeff, thank you for finding the opportunity to ask us your question about the Samsung Galaxy S24 FE. Yes, the S24 FE does offer NFC and payments. If you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a staunch Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionI didn't get a usb charger

Asked 5 months ago by Patloney.

This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Graphite

• A:Answer The Samsung S24FE comes with the USB-C cable, if you have a computer with a USB-C port you can charge from that. Otherwise you'll need to purchase a USB-C charger that plugs into a wall plug. They are very inexpensive, perhaps you have one from another device?

  Answered 4 months ago by DougN

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Q: Questionis consumer cellular included in your unlocked listing

Asked 5 months ago by chris.

This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Blue

• A:Answer Greetings Chris, thank you for asking us your question about the Samsung Galaxy S24 FE. The advertised unlocked Galaxy S24 FE is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have any other questions for us or if you would like any further assistance, please let us know by contacting Support at your leisure. Thanks for being a faithful Samsung customer. - Debra

  Answered 5 months ago by Samsung

  
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Q: QuestionHow long is manufacture warranty

Asked 6 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Blue

• A:Answer Good day, thanks for asking us your question about the Samsung Galaxy S24 FE. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Feel free to reach out to Support if you have any other questions for us. Thanks for being a faithful Samsung customer. - Debra

  Answered 6 months ago by Samsung

  
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Q: QuestionHow do you insert the two physical sims

Asked 7 months ago by StephenA.

This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Mint

• A:Answer It's pretty easy - you can find a YouTube video to see exactly how to do it. I belive only 1 sim is physical the other is eSIM.

  Answered 4 months ago by DougN

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Q: QuestionDo this phone has two IMEI number in the amount of two

Asked 9 months ago by Anonymous.

• A:Answer I think its yes

  Answered 8 months ago by KhamsoukSVerified Purchase

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Q: QuestionIs this phone compatible with Pure Talk?

Asked 9 months ago by Buck.

This question was asked about the related product: Samsung - Galaxy S24 FE 128GB (Unlocked) - Blue

• A:Answer Howdy Buck, thank you for asking us your question about the Samsung Galaxy S24 FE. The advertised unlocked Galaxy S24 FE is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. Feel free to contact Support if you think of additional questions. Thanks for being a steadfast Samsung customer. - Debra

  Answered 9 months ago by Samsung

  
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Q: QuestionIs this a new phone or refurbished?

Asked 9 months ago by KD.

• A:Answer New

  Answered 8 months ago by SalvadorVVerified Purchase

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Q: QuestionI don't understand the pricing options. It says $472 but you upcharge if I don't want you to do anything to it, and knock $30 off if you connect it to a network? And if I add this to my cart, can I not take it if the damage is to bad?

Asked 9 months ago by Mark.

Q: QuestionWill you come connect this phone to T-Mobile?

Asked 10 months ago by sman41241.

• A:Answer I use it with T-Mobile.

  Answered 8 months ago by SalvadorVVerified Purchase

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Q: QuestionLast year I purchased a phone from Amazon. Receiving no documentation, I went to Samsung's website. They would not help me or provide documents because the phone had already been registered in another country. Can that happen with Best Buy?

Asked 10 months ago by MsMarple69.

• A:Answer That's the risk you take from 3rd party vendors - buyer beware.. Did you contact Amazon and tell them about your experience? Best Buy only sells new merchandise (unless explicitly stated "open box") and they stand behind their products with their "return policies".

  Answered 4 months ago by DougNVerified Purchase

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Q: QuestionHow is this phone compared two at s twenty two phone ?

Asked 10 months ago by Pj.

• A:Answer Greetings Pj, thank you for finding the opportunity to ask us your question about the Samsung Galaxy S24 FE. The advertised Galaxy S24 FE and your Galaxy S22 offer a blend of similarities as well as differences. The S24 FE offers a more modern and feature-rich experience, compared to the S22. The S24 FE offers amazing display brightness, unsurpassed software support, and powerful processing power, while the Galaxy S22 offers a more compact design. If you have any other questions or if you would like any further assistance, please feel free to contact Support at your earliest convenience. Thank you for being a devoted Samsung customer. - Debra

  Answered 10 months ago by Samsung

  
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Q: QuestionI've had the Galaxy S24 FE since Nov. 2024. My husband's Motorola Razr and has no issues with internet searches, email and text messaging while on the road but mine often fails to connect and shows no service. I've tried Samsung support but no luck. Help

Asked 11 months ago by Linda.

• A:Answer Are you only having issues with data (texting & accessing internet)? Make sure your phones settings are correct - data roaming is turned on, your carrier may charge extra for "roaming" - talk to your cellular service provider about "roaming".

  Answered 4 months ago by DougNVerified Purchase

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