Questions & Answers

Q: QuestionIs the pen included in the package?

Asked 1 year ago by Pele.

• A:Answer Yes, the pen is included

  Answered 11 months ago by DattaramPVerified Purchase

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Q: Questiondoes this accept a SD card

Asked 1 year ago by Anonymous.

• A:Answer Hello, thank you for finding the time out of your lively day to ask us your question about the Samsung Galaxy S24 Ultra. No, the S24 Series does not have expandable storage capabilities. Instead, cloud-based storage options like Samsung Cloud, Microsoft OneDrive, and Google Drive are available to keep your most precious memories safe from prying eyes. Feel free to reach out to Samsung Support if you have additional questions for us. Thank you for being a treasured Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionCan Bangladeshi SIM be used in this phone?

Asked 1 year ago by Jahir.

• A:Answer Yes

  Answered 11 months ago by KareuT

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Q: QuestionWill the unlocked phone operate oversees with European sim card carriers?

Asked 1 year ago by MrMojo.

• A:Answer Yes

  Answered 11 months ago by KareuT

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Q: QuestionIs this phone comes with dual sim or not pls clarify In India it comes with dual sims

Asked 1 year ago by prasad.

• A:Answer The phone supports dual sim - one of them should be ESIM and the other one can by physical (nano) sim.

  Answered 11 months ago by DattaramP

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Q: QuestionHow do I go about financing the phone? I have a trade-in.

Asked 1 year ago by Terp.

Q: QuestionCan I used the unlocked version in india???

Asked 1 year ago by Thela.

• A:Answer Hello Thela, thank you for finding the time out of your lively day to ask us your question about the Samsung Galaxy S24 Ultra. The advertised unlocked Galaxy S24 Ultra is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. If you have any other questions for us, feel free to each out to Samsung Support. Thank you for being a treasured Samsung customer. - Debra

  Answered 11 months ago by Samsung

  
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Q: QuestionCan the titanium yellow come with 1000 GB? If so, where can you get the exact color and GB phone combo? Can I get the 1000 GB in any color somewhere? I really want the titanium yellow with 1000 GB.

Asked 1 year ago by S.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Yellow

• A:Answer In Samsung's website they sell it For all Storage sizes

  Answered 1 year ago by Juan

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Q: QuestionWhat is manufacturing warranty on broken screen?

Asked 1 year ago by Anonymous.

• A:Answer We appreciate you taking the time to connect with us. With Samsung Care+, you will be able to breathe easy with unlimited repairs, including batteries, and same-day $29 cracked screen repairs at 700+ Samsung authorized locations. Same-day screen repairs may be available for eligible devices in select areas. For further assistance, please reach out to us at Support. - Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionIs the s24 compatible with a non us simcard. For example if I travel and get a Sim card overseas

Asked 1 year ago by Shy.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Violet

• A:Answer Greetings Shy, thank you for finding the time out of your day to ask us your question about the Samsung Galaxy S24 Ultra. The advertised (U.S. version) of the unlocked Galaxy S24 Ultra is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. We recommend reaching out to the wireless carrier of your choosing from the list above to inquire if this device can be utilized outside of the U.S. Feel free to reach out to Support if you have any other questions for us. Thank you for being a dedicated Samsung customer. - Debra

  Answered 9 months ago by Samsung

  
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Q: Questionmy IPhone 13 Pro Max is only 2 yrs old not a scratch anywhere and yall say it is only worth 390 but AT&T says the trade in value is 1000. just want to understand the huge difference

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Yellow

• A:Answer Go to AT&T

  Answered 1 year ago by Anonymous

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Q: QuestionIs this unlocked galaxy s24 ultra compatible with Spectrum Mobile?

Asked 1 year ago by Beast.

• A:Answer Yes

  Answered 1 year ago by JorgeCVerified Purchase

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Q: QuestionHow long will the sale last for the s24 ultra 256gb model?

Asked 1 year ago by Steve.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Violet

• A:Answer 1 año

  Answered 1 year ago by AlexBonillaVerified Purchase

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Q: QuestionIs a unlocked one compatible with a Cricket sims card?

Asked 1 year ago by Cameron.

• A:Answer Good day Cameron, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy S24 Ultra. That's a great question! Yes, the advertised unlocked Galaxy S24 Ultra is compatible with Cricket as well as AT&T, Boost Mobile, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. If you have any additional questions for us, feel free to reach out to Samsung Support for further assistance. Thank you for being an unwavering Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionWill u do price match from Samsung website

Asked 1 year ago by Shiv.

• A:Answer No they dont

  Answered 1 year ago by Anonymous

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Q: QuestionWhat’s included in the box?

Asked 1 year ago by Nature.

• A:Answer Thanks for reaching out to us. We noticed you reached out to ask about the Galaxy S24 Ultra. The S24 Ultra comes with the phone itself, an ejection pin as well as a charging cable. If you have any further questions, feel free to reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionCan you ship to the UK? If so, how much would it cost pleas?

Asked 1 year ago by Tsze.

Q: QuestionCharger included

Asked 1 year ago by Billy.

• A:Answer Thanks for the inquiry, Billy. We see that you've shown interest in the Galaxy S24 Ultra. The Galaxy S24 Series comes with a USB-C to USB-C cable, a SIM ejector tool, and a quick start guide in the box. Samsung smartphones come with a USB Type-C data cable, but they do not come with earphones or a charger plug in the box because we want to minimize the impact our products have on the environment. If you have any further questions, please reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes US version works in India?

Asked 1 year ago by Leonard.

• A:Answer I asked for it for Mexico, unlocked and it works excellent.

  Answered 1 year ago by AaronESVerified Purchase

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