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Questions & Answers

Your price for this item is $999.99
The previous price was $1,299.99
Page Showing 1-20 of 73 questions
  • QuestionIs the unlocked one compatible with metro by t mobile?

    Asked by Ooo.

    • Answer Howdy Ooo, thanks for taking the available time out of your busy day to ask us your question about the Samsung Galaxy S24 Ultra. The advertised unlocked Galaxy S24 Ultra is compatible with MetroPCS as well as AT&T, Boost Mobile, Cricket, H2O Wireless, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you have any other questions by contacting Samsung Support. Thank you for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionI wanted to know monthly installment plan for samsung S24 ultra

    Asked by 6184349963.

    • Answer If you’re are using progressive lease that $200+ monthly including taxes but you can pay it off within 3 month after purchase

      Answered by CharlesD

  • QuestionThe answer to a previous question mentioned the S24 has "a ton of other features you'll love." Can you be any more specific about what these are?

    Asked by annie.

    • Answer Salutations Annie, thanks for taking the time out of your busy day to ask us your question about the Samsung Galaxy S24 Ultra. The Galaxy S24 Ultra is now powered by Galaxy AI! Here's a few of the features that the Galaxy S24 Ultra offers: With Circle to Search, you can easily find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. With Note Assist, you can easily summarize, translate, and organize exactly how you want your notes to be! Generative Edit gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more. The gorgeous premium finish Titanium Frame coupled with Corning Gorilla Armor protect your device against scratches and make it more durable than its predecessor. The S24 Ultra has a Quad Tele camera system that can capture clearer, higher resolution zoomed-in photos than the S23 Ultra. The 50MP Camera now comes with 5x optical zoom. Even at 5x zoom, you can see the vivid effects of Nightography in low light. The new ProVisual engine supports overall photography experience such as high resolution, Super HDR, AI Zoom, Nightography and Generative Edit. The S24 Ultra display also has better visibility than the S23 Ultra due to a higher peak brightness of 2600 nits and newly applied Corning Gorilla Armor. The list is much longer but I'm sure that's a good start for your review. If you have any other questions for us, feel free to reach out to Samsung Support. Thank you for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes this phone support dual SIM; i.e. eSIM and physical SIM cards.

    Asked by Herb.

    • Answer Yes, it supports 1 esim and 1 physical (nano)

      Answered by DattaramP

  • QuestionIs samsung offer of doubling storage on pre order available with best buy?

    Asked by Ganesh.

    • Answer Yes. If you get the 512mg, you will be charged the 128mg price for the phone. If you get the 1000T storage, you will be charged the 512mg price. You will see the credit on your order. So, I bought the 512mg which sells for $1,499 regularly, but I was charged $1,299 which is the price for the 128mg. Hope that explains how it works.

      Answered by Luvs2shop

  • Questionwhen are you guys going to have the Samsun Galaxy s24 Ultra Titanium Grey in store?

    Asked by Anonymous.

    • Answer The S24 ultra titanium grey 512gb model is available for pre-order.

      Answered by Hezekiah

  • QuestionDoes this come with international warranty

    Asked by Kunal.

    • Answer Thanks for coming to us with your question, Kunal. We love getting the opportunity to assist you. We see that you reached out concerning the Galaxy S24 Ultra. The following models may have limited international warranty service support during the 12-month warranty period: S23 Series (S23, S23+, S23Ultra) & S24 Series (S24, S24+, S24Ultra). Note that restricted availability of specific repair parts may result in repair delays or higher repair costs. For any further questions, please reach out to us at Support and we'll be more than happy to help! -Kelvin

      Answered by Samsung

  • QuestionIs the unlocked version compatible with straight talk?

    Asked by Gadgetz.

    • Answer If straight talk uses a SIM card then yes it is compatible if not then no

      Answered by lordkirivos

  • QuestionIs this phone brand new

    Asked by Mynda.

    • Answer Greetings Mynda, thank you for finding the time out of your day to ask us your question about the Samsung Galaxy S24 Ultra. Yes, the advertised Galaxy S24 Ultra is a brand-new device. It's sleek, strong, stunning, and packed with a ton of features that you will fall in love with! Feel free to contact Samsung Support if you have any other questions for us. We're always more than happy to assist you in any way that we can! Thank you for being a dedicated Samsung customer. - Debra

      Answered by Samsung

  • QuestionWhat store is this available in and State

    Asked by Dgb.

  • QuestionIs Samsung S24 Ultra 256 GB Black is unlocked, brand new, unopened?. I want the unlocked phone that is brand new, unopened.

    Asked by ABCD.

    • Answer Hey ABCD, thank you for asking us your question about the Samsung Galaxy S24 Ultra. The advertised unlocked Galaxy S24 Ultra is being sold as a brand-new device. Feel free to reach out to Support if you have any other questions for us. Thank you for being a trustworthy Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs the Yellow Unlocked S24 Ultra a factory unlocked or carrier unlocked?

    Asked by Texlander.

    • Answer Yes

      Answered by Lakhwinders

  • QuestionIf u buy unlocked, can I use TMobile service on it

    Asked by Sherry.

    • Answer Hello Sherry, thank you for finding the time out of your day to ask us your question about the Samsung Galaxy S24 Ultra. Yes, the advertised unlocked Galaxy S24 Ultra is compatible with T-Mobile as well as AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, Ultra Mobile, US Cellular, Verizon, and Google Fi. Feel free to contact us if you think of any other questions you may have. Thank you for being a treasured Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs unlocked phone will the QLink hello network by T-Mobile will work or not ?

    Asked by Usmansheikh.

    • Answer Howdy A, thanks for taking the available time out of your day to ask us your question about the Samsung Galaxy S24 Ultra. Teh advertised unlocked Galaxy S24 Ultra is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. We recommend reaching out to QLink/T-Mobile to inquire if this device will be compatible with them. Let us know if you have any other questions for us by reaching back out. Thank you for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionHey would this work with spectrum?

    Asked by Tj.

    • Answer Hey there Tj, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy S24 Ultra. The advertised unlocked Galaxy S24 Ultra is compatible with the following carriers: AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. Reach out if you think of any other questions. Thank you for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs this Samsung Galaxy S24 Ultra compatible with Xfinity?

    Asked by Gold.

    • Answer Aloha Gold, thank you for finding the opportunity to ask us your question about the Samsung Galaxy S24 Ultra. The advertised unlocked Galaxy S24 Ultra is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. If you have additional questions for us, do not hesitate to contact Samsung Support. Thank you for being a staunch Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan I trade in my Xfinity mobile phone ? The site only gives option to att Verizon and unlocked.

    Asked by Zeroday.

    • Answer No

      Answered by Lakhwinders

  • QuestionCan this phone be used in The Bahamas?

    Asked by Eyes.

    • Answer Aloha Eyes, thanks for taking the time out of your busy day to ask us your question about the Samsung Galaxy S24 Ultra. The advertised unlocked Galaxy S24 Ultra is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. This device works well on the 5G, 4G, 4G LTE, and GSM networks. Feel free to reach out to the wireless carrier of your choosing to inquire if this device would have service in your area of travel. Thank you for being a steadfast Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs the Samsung s24 ultra unlocked is it a GSM

    Asked by Shaw.

    • Answer Howdy Shaw, thanks for taking the available time out of your day to ask us your question about the Samsung Galaxy S24 Ultra. Yes, the advertised Galaxy S24 Ultra works well on the GSM network as well as the 5G, 4G, and 4G LTE networks. Let us know if you think of any other questions for us by reaching back out at your leisure. Thank you for being a valued Samsung customer. - Debra

      Answered by Samsung