Questions & Answers

Q: QuestionHi I was wondering if this work with cricket wireless?

Asked 1 year ago by Jm67.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black

• A:Answer You have an option to choose a physical sim-card or E-sim.

  Answered 1 year ago by GangaAVerified Purchase

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Q: QuestionHow much money would I get for my Samsung Galaxy Note s20 Ultra if I want to buy a Galaxy s24 ultra?

Asked 1 year ago by Meadow.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black

• A:Answer Most of the phone carriers have a trade-in price chart online so you can check out what your trade in will be. Different carriers and the Samsung website has different trade in amounts if any or if your phone qualifies for a trade in.

  Answered 1 year ago by TravisS

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Q: QuestionCan I trade in my Samsung Galaxy Note 20 ultra for a better deal on the s24 512?

Asked 1 year ago by Meadow.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black

• A:Answer Yes

  Answered 1 year ago by KunbVerified Purchase

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Q: QuestionWill this unlock phone work on at&t sim? I got my s21 phone with at&t locked on it.

Asked 1 year ago by lance.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black

• A:Answer Hey there Lance, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy S24 Ultra. Yes, the advertised unlocked Galaxy S24 Ultra is compatible with AT&T as well as Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. If you have any other questions for us, feel free to contact Samsung Support at your leisure. Thank you for being a valued Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionWill the Unlocked Samsung Galaxy S24 Ultra be compatible with Cricket Wireless

Asked 1 year ago by Jace.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black

• A:Answer I want buy this phone I need to know if this phone is comoatible with cricket

  Answered 1 year ago by Anonymous

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Q: QuestionIs this hearing aid compatible and does it have the newest Bluetooth

Asked 1 year ago by Tj.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black

• A:Answer Yes the S24 is hearing aid compatible and it does have the 5.3 bluetooth

  Answered 1 year ago by TravisS

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Q: QuestionHello! My question Is If The mobile is new?

Asked 1 year ago by Negra321.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black

• A:Answer Yes is new and unlocked

  Answered 1 year ago by RaulVerified Purchase

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Q: QuestionCac i return my phone S24 Ultra

Asked 1 year ago by Sifor.

• A:Answer Yes you can

  Answered 1 year ago by DineshkarthikAVerified Purchase

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Q: QuestionI want to buy a phone for a family member in El Salvador. Will purchasing a unlocked phone work internationally?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black

• A:Answer May be a bit late to answer but this was one of my concerns. I just got a sealed S24 U from USA and inserted a Costa Rica SIM card, it works just fine on 4G, no 5G here yet. So it is not region locked to USA. No 5 min call on USA SIM before unlocking or any of that.

  Answered 1 year ago by Anonymous

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Q: QuestionHave Esim ?

Asked 1 year ago by Debbie.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black

• A:Answer Yes. 1 esim, 1 physical sim

  Answered 1 year ago by ScottVerified Purchase

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Q: QuestionWhy don't notifications work? Do not buy this phone, the notifications do not work. For whatever reason, this phone is not pushing notifications while the screen is locked. No change of settings fixes this. This is rendering Ring completely useless.

Asked 1 year ago by JoeyB.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black

• A:Answer Hello JoeyB, thank you for reaching out to us with your question about the Samsung Galaxy S24 Ultra. We understand how important the notifications of your device are to both your overall enjoyment and safety. We have available online the full device manual to help with the settings and features of your device. You can also reach out directly to the Samsung Support Team if any aspect of your device is not functioning as intended. Thank you for being a Samsung customer. -Elizabeth

  Answered 1 year ago by Samsung

  
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Q: QuestionCan I trade iPhone unlocked? I only saw options for Verizon and AT&T.

Asked 2 years ago by joy.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet

• A:Answer If it 100% unlocked yes you can trade in

  Answered 1 year ago by DineshkarthikA

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Q: QuestionCan I use it on my sony Alpha camera as a monitor?

Asked 2 years ago by Joe.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black

• A:Answer No. you can not.

  Answered 1 year ago by GangaAVerified Purchase

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Q: QuestionWould this Samsung Galaxy S24 Ultra work in South Africa, on all the South African network frequencies?

Asked 2 years ago by 083Brendan.

• A:Answer My answer is yes, I'm from El Congo and the samsung galaxy s24 ultra can use in the all African countries, and around the world.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWill this phone work in Columbia, South America ?

Asked 2 years ago by pluttie.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black

• A:Answer May be a bit late to answer but this was one of my concerns. I just got a sealed S24 U from USA and inserted a Costa Rica SIM card, it works just fine on 4G, no 5G here yet. So it is not region locked to USA. No 5 min call on USA SIM before unlocking or any of that. Just check the bands list.

  Answered 1 year ago by Anonymous

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Q: QuestionBought unlocked s24 ultra from best buy, when I started it the camera app crashes and shows “fail” sign. I try to close or change from photo to video or portrait it gets “stuck”. My question: when is camera bug going to be fixed by Samsung? Don’t buy it

Asked 2 years ago by Mujeebqadri1966.

• A:Answer Hello MQ66, we appreciate your question about the Samsung Galaxy S24 Ultra. If you are experiencing anything out of the ordinary with your device, please reach out to the Samsung Support Team directly for assistance and troubleshooting of your device. You can reach them online through chat for help with a resolution to this experience. Thank you for being a Samsung customer. -Elizabeth

  Answered 1 year ago by Samsung

  
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Q: QuestionCan a Samsung s24 ultra 512gb unlocked phone purchased at Bestbuy be activated with a Spectrum carrier

Asked 2 years ago by Family.

• A:Answer i will say yes because , I was able to conect mine with tmobile

  Answered 2 years ago by LauroHVerified Purchase

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Q: QuestionHow good is the translator feature? Phone calls texts? Asking since it's one of the main reasons I'm considering upgrading from a S22 Ultra. Also i know in modern language a lot of slang is used so juat curious about accuracy?

Asked 2 years ago by Kenmasters8800.

• A:Answer Hello Kenmasters8800, we appreciate you reaching out ot us with your question about the Samsung Galaxy S24 Ultra. The Galaxy AI translate feature is very accurate even with slang, and the more this feature gets used especially during calls the more accurate it will become. This feature can be used not only on calls, but also through texts and other forms of communication. We currently have 17 languages available for download and usage with this device. Thank you for being a Samsung customer. -Elizabeth

  Answered 2 years ago by Samsung

  
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Q: QuestionDoes best buy still offer the "double internal storage" on preorder for these devices?

Asked 2 years ago by Miguel.

This question was asked about the related product: Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black

• A:Answer Yes

  Answered 2 years ago by danlibo

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