Questions & Answers
- Model:
- SM-S928UZYFXAA
- |
- SKU:
- 6570310
Q: QuestionWill this phone be compatible with Straight Talk?
Asked by Deb.
- A:Answer If you already have Straight Talk, take the Sim Card out of your old phone and place it in the S24 Ultra, then make a call. It worked for me and that's all you have to do for the transfer of number process. As far as being a new Straight Talk member, no it isn't compatible yet.
Answered by Anonymous
Q: QuestionIs the unlocked one compatible with metro by t mobile?
Asked by Ooo.
This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
- A:Answer Howdy Ooo, thanks for taking the available time out of your busy day to ask us your question about the Samsung Galaxy S24 Ultra. The advertised unlocked Galaxy S24 Ultra is compatible with MetroPCS as well as AT&T, Boost Mobile, Cricket, H2O Wireless, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you have any other questions by contacting Samsung Support. Thank you for being a valued Samsung customer. - Debra
Answered by Samsung

Q: QuestionWill an unlocked S24Ultra work on the Verizon Network?
Asked by SAVJR.
This question was asked about the related product: Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
- A:Answer Unless there is a major change from the S23 Ultra, the phone will work with Verizon BUT not all Verizon FEATURES will work. I bought the S23 Ultra unlocked to use on Verizon and ended up returning it and purchasing the Verizon model because Verizon HD Voice and Verizon Video Calling will not work with the unlocked model. Best Buy staff, you need to confirm these issues with Verizon.
Answered by Anonymous
Q: QuestionAnyone know if the unlocked version is exynos or snapdragon?
Asked by Anonymous.
- A:Answer The Galaxy S24 Ultra comes with Snapdragon 8 Gen 3 for Galaxy worldwide. The Galaxy S24 and Galaxy S24 Plus come with Snapdragon 8 Gen 3 for Galaxy in the US, China, and South Korea. Outside of these regions, like in Europe, the UK, India, and more, the Galaxy S24 and Galaxy S24 Plus come with the Samsung Exynos 2400 for Galaxy.
Answered by Hezekiah
Q: QuestionWill this Samsung 24 ultra unlocked work with T Mobile service
Asked by Bill.
This question was asked about the related product: Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
- A:Answer Greetings Bill, thank you for finding the time out of your bustling day to ask us your question about the Samsung Galaxy S24 Ultra. Yes, the advertised unlocked Galaxy S24 Ultra is compatible with T-Mobile as well as AT&T, Boost Mobile, Cricket, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, Ultra Mobile, US Cellular, and Verizon. Let us know if you have any additional questions for us by contacting Samsung Support. Thank you for being a dedicated Samsung customer. - Debra
Answered by Samsung

Q: QuestionDoes the S24 USA model support the following 5g bands - n28, n78 and n258? These are bands used in India by 5g providers and my S23 ultra was handicapped as it did not support these bands. This is a big limitation for anyone purchasing a USA model phone.
Asked by Sony8k.
- A:Answer Yes, it's supposed to support 1, 2, 3, 5, 7, 8, 12, 20, 25, 26, 28, 30, 41, 48, 66, 71, 77-A, 77-C, 78, 257, 258, 260, 261
Answered by Anonymous
Q: QuestionCan i use this phone with 2 carriers at the same time? (dual sim) e-sim/physical sim
Asked by Herot.
This question was asked about the related product: Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
- A:Answer I've checked with Best Buy support, US models (so this one too) can hold only 1 physical sim card. Other answers are misleading.
Answered by Coolrunner
Q: QuestionDoes this phone support dual SIM; i.e. eSIM and physical SIM cards.
Asked by Herb.
This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
- A:Answer Yes, it supports 1 esim and 1 physical (nano)
Answered by DattaramP
Q: Questiondoes this phone really on metropcs carrier?
Asked by Sleepy.
- A:Answer Aloha Sleepy, thank you for finding the opportunity to ask us your question about the Samsung Galaxy S24 Ultra. The advertised unlocked Galaxy S24 Ultra is compatible with MetroPCS as well as AT&T, Boost Mobile, Cricket, H2O Wireless, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you have any other questions for us by reaching out to Samsung Support. Thank you for being a staunch Samsung customer. - Debra
Answered by Samsung

Q: QuestionIs samsung offer of doubling storage on pre order available with best buy?
Asked by Ganesh.
This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
- A:Answer Yes. If you get the 512mg, you will be charged the 128mg price for the phone. If you get the 1000T storage, you will be charged the 512mg price. You will see the credit on your order. So, I bought the 512mg which sells for $1,499 regularly, but I was charged $1,299 which is the price for the 128mg. Hope that explains how it works.
Answered by Luvs2shop
Q: QuestionWhat is the open box warranty?
Asked by Wayne.
- A:Answer I believe you can purchase Geek Squad protection. (I have a Total membership so mine came with 24 months included.) Also, depending on it’s condition, when you register the phone with Samsung, they’ll offer you an included 1 Year Manufacturer Warranty with the option to purchase Samsung Care.
Answered by Rick
Q: QuestionUnlocked version works in mexico?
Asked by Alejandro.
This question was asked about the related product: Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
- A:Answer Yup, bought it on Portland, using it on Jalisco México
Answered by Anonymous
Q: QuestionCan you ship to the UK? If so, how much would it cost pleas?
Asked by Tsze.
This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
- A:Answer Yes it can be shipped, but dipend on after charging the phone price , ship price will be charged differently, after calculating I can tell u.
Answered by MuhaiminA
Q: QuestionMy carrier is Xfinitymobile. A store clerk there told me that "unlocked" phones aren't really unlocked for 60 days, and that you have to use one of your carriers for 60 days before moving to Xfinity. That doesn't sound like it is correct?
Asked by JO.
This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Black
- A:Answer The unlocked phones from best buy are completely unlocked and dont have the carrier 60 waiting period because they have no carrier
Answered by Anonymous
Q: QuestionDoes this unlocked S24 Ultra from Best Buy come with any uninstallable bloatware such as sports apps or 3rd party games that cannot be completely removed?
Asked by B87333.
- A:Answer Yes, does not come with bloatware such as sports apps or 3rd party games
Answered by sgzertuche
Q: QuestionIS THE MOBILE PHONE SUPPORTED WITH ESIM FACILITY? AND HOW WILL I CHECK INTO THE SPECIFICATION.
Asked by ARPIT.
- A:Answer I've checked with Best Buy support, US models (so this one too) can hold only 1 physical sim card and 1 e-sim but not 2 physical sim cards. Other answer is misleading.
Answered by coolrunner
Q: QuestionIs the unlocked version compatible with straight talk?
Asked by Gadgetz.
This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Yellow
- A:Answer If straight talk uses a SIM card then yes it is compatible if not then no
Answered by lordkirivos
Q: QuestionTrade in Galaxy a14?
Asked by CrazyJim.
This question was asked about the related product: Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Violet
- A:Answer The value of an A14 isnt much but if an upgrade is what you want then might as well trade it in for a cheaper priced new phone. If money isnt a worry than it doesnt hurt to keep as a back up.
Answered by Anonymous
Q: QuestionHow good is that camera
Asked by Smooth.
- A:Answer Good day Smooth, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy S24 Ultra. The Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. Hope that helps answer your question! Let us know if you have any additional questions for us by contacting Samsung Support at your leisure. Thank you for being an unwavering Samsung customer. - Debra
Answered by Samsung












































