Questions & Answers

Q: QuestionWhat is the purpose of the built-in kickstand?

• A:Answer The built-in kickstand allows you to prop up your phone hands-free.

Q: QuestionHow long is the manufacturer's warranty for the case?

• A:Answer The manufacturer's warranty for the case is one year.

Q: QuestionCan the case be used with wireless charging?

• A:Answer The case is compatible with wireless charging.

Q: QuestionHello, I currently have a Motorola phone I purchased at Best Buy which is damaged. Will I be able to transfer the SIM and data from the Motorola to the Samsung without losing any data? Thank you, Katid

Asked 1 year ago by Anonymous.

• A:Answer Insert the SIM into the Samsung then power up for initial set up, and it will transfer whatever is on the SIM card. As for the Motorola, if it still turns on you will need to transfer the data using Samsung's Smart Switch, which is an easy-to-follow step by step set up.

  Answered 1 year ago by Tom047

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Q: QuestionIs the case shock and drop resistant?

Asked 6 months ago by Yes.

• A:Answer Howdy Yes, thanks for taking the time out of your hectic day to ask us your question about the Samsung Galaxy S24 Ultra Standing Grip Case. The advertised Galaxy S24 Ultra Standing Grip Case offers protection against bumps and scrapes; however, it has not been designed to be a military grade case with extensive drop protection. If you have any other questions, let us know by contacting Support. Thank you for choosing Samsung! - Debra

  Answered 6 months ago by Samsung

  
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Q: QuestionIs the phone unlocked

Asked 1 year ago by Anonymous.

Q: QuestionHello I want to know if I will get the phone unlocked, I want to send it to Peru to comunicate with my mother. Thanks.

Asked 1 year ago by Molly.

• A:Answer You can buy an unlocked version and connect it with most companies.

  Answered 1 year ago by Christian

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Q: QuestionDoes this case work with wireless charging?

Asked 1 year ago by Eric.

This question was asked about the related product: Samsung - Galaxy S24 Ultra Standing Grip Case - Taupe

• A:Answer Yes, wireless charging works through the case.

  Answered 1 year ago by AshK

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