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Questions & Answers

$1,659.99
Page Showing 21-40 of 47 questions
  • QuestionDoes this phone support an eSIM?

    Asked by Luke.

    • Answer Yes

      Answered by 1caroleaf

  • QuestionWill this phone work with Straight Talk?

    Asked by JohnK.

    • Answer Greetings JohnK, thank you for asking us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have additional questions for us or if you would like any further assistance, please feel free to contact Support. Thanks for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan this unlocked Samsung s25 Ultra 1TB be gifted to someone in Mexico and can be activated to work in Mexico carrier like Telcel??

    Asked by Serg.

    • Answer I gave my wife the same unit you have, but she uses it under Smart Communications/PLDT (Philippines). Aa long as she has an active SIM card by TelCel, she shouldn't have a problem.

      Answered by KaleikulaKele72

  • QuestionIs this phone compatible with total wireless as Verizon owns them.

    Asked by Chris.

    • Answer If it's the unlocked model, it will work under any telecommunications carrier.

      Answered by KaleikulaKele72

  • QuestionDoes it work on Xfinity mobile service?

    Asked by Anonymous.

    • Answer Hey there, thank you for asking us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. Please feel free to reach out to Support if you have additional questions! Thanks for being a devoted Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs it compatible with metro phone carrier?

    Asked by NancyC.

    • Answer Hey there NancyC, thanks for reaching out with your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. Please feel free to contact Support if you have any other questions. Thanks for being a faithful Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan I use the phone with Google fi

    Asked by Peace.

    • Answer Aloha Adam, thanks for taking the time to ask us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. Let us know if you have any other questions for us by contacting Support. Thanks for being a cherished Samsung customer. - Debra

      Answered by Samsung

  • QuestionHow many sim slots does it have please?

    Asked by Olluchy.

    • Answer It has a single Nano Sim card slot.

      Answered by James

  • QuestionIs this unit an International Model version?

    Asked by Owen.

    • Answer Hey Owen, thanks for asking us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is the U.S. version of this device. It is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you have any other questions for us by contacting Support at your earliest convenience. Thank you for being a dedicated Samsung customer. - Debra

      Answered by Samsung

  • QuestionDOES THIS PHONE WORK ON METRO PCS

    Asked by David.

    • Answer Aloha, thank you for asking us your question about the Samsung Galaxy S25 Ultra The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to contact Support if you have any other questions for us. Thanks for being a devoted Samsung customer. - Debra

      Answered by Samsung

  • QuestionCan I use this phone with the Mint mobile service?

    Asked by InquiringMinds.

    • Answer Salutations InquiringMinds, thank you for taking the time to ask us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you have any other questions by reaching out to Support. Thanks for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes it come in white?

    Asked by Anonymous.

    • Answer Yes, it comes in a whitesilver color.

      Answered by james

  • QuestionCan contacts and documents from the old phone be transferred to this phone?

    Asked by Inquiringmind.

    • Answer Yes, everything can be copied over to new phone.

      Answered by 1caroleaf

  • QuestionDoes best buy do the setup of my new cellphone? Att always setup newly purchased phones. Thanks.

    Asked by Martha.

    • Answer Yes, they can assist you as they did with mine.

      Answered by 1caroleaf

  • QuestionWhat comes in the case? Does it come with USB-C charging cable, 45 W wall charger, ETC?

    Asked by LARRYSEVPK.

    • Answer It comes with a USB C to USB C charging cable but no wall charger.

      Answered by james

  • QuestionHow does the phone turn on and off?

    Asked by Isisthecat0722.

    • Answer On/off button is on the right side.

      Answered by 1caroleaf

  • QuestionCan prior sd card info be copied to this phone?

    Asked by Anonymous.

    • Answer Yes

      Answered by 1caroleaf

  • QuestionDoes the Samsung S25 ultra 1B work with Metro by T-Mobile

    Asked by Dougg.

    • Answer Hi Dougg, thanks for taking the time out of your day to ask us your questions about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. If you have any other questions, please feel free to reach out to Support. Thanks for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs the Samsung - Galaxy S25 Ultra 1TB (Unlocked) - Titanium Black compatible with straight talk?

    Asked by Scruffy.

    • Answer Aloha Scruffy, thanks for taking the time out of your busy day to ask us your question about the Samsung Galaxy S25 Ultra. The advertised Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. If you have additional questions or if you would like any further assistance, feel free to reach out to Support. Thanks for choosing Samsung! - Debra

      Answered by Samsung

  • QuestionWill the unlocked Samsung Galaxy 25 Ultra 1 TB function 100% properly with the T-Mobile cellphone provider? Will I encounter different issues? If there are issues, what will they most likely be? Will this work properly in the US and Mexico?

    Asked by Crystal.

    • Answer Salutations Devine, thanks for asking us your questions about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. We recommend reaching out to your compatible carrier to inquire if this device would be fully functional in another country. If you have any other questions, feel free to contact Support. Thank you for being a dedicated Samsung customer. - Debra

      Answered by Samsung