Questions & Answers
- Model:
- SM-S938UZBAXAA
- |
- SKU:
- 6612725
Q: QuestionIs this phone compatible with xfinity specifically. What are the possible issues?
Asked by Laura.
- A:Answer Salutations Laura, thanks for taking the time out of your busy schedule to ask us your question about the Samsung galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. If you would like any further assistance, please feel free to contact Support. Thanks for choosing Samsung! - Debra
Answered by Samsung

Q: Questionis this phone hearing aid connectable ?
Asked by raes.
- A:Answer Greetings Raes, thanks for asking us your question about the Samsung Galaxy S25 Ultra. You can connect compatible hearing aids to the Galaxy S25 Ultra via Bluetooth. If you think of any other questions, please do not hesitate to reach out to Support. Thank you for being a staunch Samsung customer. - Debra
Answered by Samsung

Q: QuestionHello this phone is double sim ?physical
Asked by JeissonG.
- A:Answer Yes it is double. A physical Sim and a virtual card also
Answered by MatthewD
Q: QuestionIs the Samsung 25 Ultra compatible with Consumer Cellular?
Asked by Goldenwizard.
- A:Answer Hello there Goldenwizard, thanks for asking us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with the following carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to contact Support if you think of any other questions for us. Thank you for being a valued Samsung customer. - Debra
Answered by Samsung

Q: QuestionIs this phone globally unlocked?
Asked by Isai.
- A:Answer Hey Isai, thank you for asking us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is the U.S. version of this device. It is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you have additional questions by reaching out to Support. Thank you for being a valued Samsung customer. - Debra
Answered by Samsung

Q: QuestionWhat is the width of the Samsung S25 Ultra, for wireless car charging purposes?
Asked by Goldenwizard.
- A:Answer Hey Goldenwizard, thank you for taking the time to ask us your question about the Samsung Galaxy S25 Ultra. Here's the dimensions of the S25 Ultra - 162.8 x 77.6 x 8.2 (HxWxD, mm). If you have any questions, please feel free to contact Support. Thank you for being a loyal Samsung customer. - Debra
Answered by Samsung

Q: QuestionWhich son the samsung 25 ultra have?
Asked by Koju.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
- A:Answer Amazing I order 2 pecise
Answered by SohailQiiiiiiiiiiiiiiiiii
Q: QuestionSo let's say im leasing the s25 ultra, can i use trade-in credit towards the lease?
Asked by Helio96.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver
- A:Answer no
Answered by mrktips
Q: QuestionWhere in the U.S. is the s25 ultra 1 terabyte available at?
Asked by Howie.
- A:Answer Everywhere at best buy
Answered by FnuA
Q: QuestionDoes the S25 ultra come in a 6.8 and a 6.9 scree size?
Asked by Anonymous.
- A:Answer Hello there, thanks for asking us your question about the Samsung Galaxy S25 Ultra. The S25 Ultra offers a 6.9" Dynamic AMOLED 2X display. Our S25+ offers a 6.7" display while the S25 offers a 6.2" display. Feel free to contact Support if you think of any other questions for us. Thanks for being a staunch Samsung customer. - Debra
Answered by Samsung

Q: QuestionIs this phone able to be hooked up to Verizon services?
Asked by Hendrix.
- A:Answer Greetings Hendrix, thank you for asking us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with Verizon as well as AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, and US Cellular. Feel free to reach back out if you think of any other questions for us. Thank you for being a dedicated Samsung customer. - Debra
Answered by Samsung

Q: QuestionIs this unlocked cellphone compatible with spectrum mobile carrier?
Asked by Heck.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver
- A:Answer Hi there Heck, thanks for asking us your question about the Samsung Galaxy S25 Ultra. No, the advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to reach back out if you have any other questions for us. Thanks for being a loyal Samsung customer. - Debra
Answered by Samsung

Q: QuestionWhy does it cost an extra $100 to connect to my carrier myself? Makes no sense.
Asked by HeatherG.
- A:Answer Activation fees on your carrier, This is not a Samsung issue, That is your carrier charging you an extra fee.
Answered by EVANLOVELL
Q: QuestionDoes Samsung s25 ultra unlocked 256 GB has sim tray??
Asked by Nipu.
- A:Answer Hello there Nipu, thanks for asking us your question about the Samsung Galaxy S25 Ultra. Yes, the S25 Ultra does have a physical SIM card tray that is inserted into the bottom of the device. If you have any other questions, feel free to contact Support. Thank you for choosing Samsung! - Debra
Answered by Samsung

Q: QuestionThis phone works in Brazil?
Asked by Junior.
- A:Answer Aloha Junior, thanks for asking us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. We recommend reaching out to the carrier of your choosing to inquire if this device would have international service rendered under their network. Feel free to contact Support if you have any other questions for us. Thanks for being a loyal Samsung customer. - Debra
Answered by Samsung

Q: QuestionWhen does the $200 gift card promotion end for the s25 ultra 256gb?
Asked by TPlink.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
- A:Answer I’m sure it already ended. I placed my order yesterday 3-7-25 and the offer was not available.
Answered by Anonymous
Q: QuestionThis phone is supported for 7 years:Battery expectations? Timely android Software updates or similar to Galaxy S21 ultra experience?
Asked by John6u6.
- A:Answer This battery is much better than older versions
Answered by IvanG
Q: QuestionHow will A.I. features be accessible,after promo year?
Asked by John6u6.
- A:Answer Hello Johnb8675, thank you for finding the time out of your busy day to ask us your question about the Samsung Galaxy S25 Ultra. All Galaxy AI features will be free at launch through the end of 2025. We currently have no plans to adopt paid or subscription-based models and will carefully monitor market trends as well as user feedback to ensure we deliver the most premium experience possible. Feel free to reach back out if you have any other questions for us. Thank you for being a treasured Samsung customer. - Debra
Answered by Samsung

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