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Your current phone will continue to function as it has until the new phone is activated. If you order the upgrade phone online, it will not come pre-activated as a security measure. You will need to call into Verizon Support on a different phone (not your old or new phone) to activate the new phone.
Sorry, there was a problem. Please try again later.If you perform the upgrade online, then yes, your current phone will continue to work until you receive your new phone. Once you receive the new phone, you will need to call the activation number included with the phone to start service on it.
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