“I just went through the setup on my phone and the back of the phone got extremely hot. This is a brand new phone... is this normal?”
Answer This Question
1-2 of 2 Answers
Yes Mine did the same thing. I questioned an AT&T salesperson about it because of the Note problems and he told me that he has an edge and his does the same. I am watching it however because of the Note problems. i'd recommend you be sure to keep your receipts just in case there is a Samsung issue,
Sorry, there was a problem. Please try again later.Hey there EEVP, Your phone warming up a little is normal with regular use and there are many reasons why your phone might have gotten a little warmer than usual. Did you charge the phone before you started the set up? If you phone feels warm when charging, remove any cases or pouches from the device and charge the device on a hard surface to allow for proper ventilation. Also, poor signal strength can cause the device to work harder to obtain a better connection. Or if you were outside in the sun with the device, be sure to let it cool down in room temperature for a few hours. I hope you find this helpful.
Sorry, there was a problem. Please try again later.