Questions & Answers

Q: QuestionCan you get duo to work on this tablet to be able to call people

Asked 5 years ago by Sexy1262.

• A:Answer Hi Sexy162! Thank you for reaching out to us. We appreciate your interest in knowing if Google Duo works with Galaxy Tab A7. Yes, you can use Google Duo on your Galaxy Tab A7. If it's not pre-installed on your tablet, you can install it on Google Play Store. For your reference, you may access the user's manual about "Duo" on page 91: https://downloadcenter.samsung.com/content/UM/202011/20201111215558948/WIF_SM-T500_SM-T505_EN_UM_Q_10.1_FINAL.pdf. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144323439 Have a great day. Melardo

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes it have a USB port ?

Asked 5 years ago by Anonymous.

• A:Answer Only the multipurpose "USB Type-C" port which is used for power, but can also be used to connect external devices. See photo.

  Answered 5 years ago by GalaxyA7

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Q: QuestionDoes this tablet allow you to make video calls like facetime

Asked 5 years ago by DMW4Grands5.

• A:Answer Hi There! Thank you for reaching out to us. We appreciate your interest in knowing if FaceTime works with Galaxy Tab A7. We apologize; the Galaxy devices do not support Facetime; however, you can use Google Duo, Samsung's Facetime version. You may access the user's manual about "Google Duo" on page 91 for your reference https://downloadcenter.samsung.com/content/UM/202011/20201111215558948/WIF_SM-T500_SM-T505_EN_UM_Q_10.1_FINAL.pdf. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144326415 Have a great day. Melardo

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes it support MicroSDXC?

Asked 5 years ago by Anonymous.

Q: Questionjust opened the box, I feel like it's missing something just the cord and plug with a small fold out info. Is there something I'm missing????

Asked 5 years ago by bebe.

• A:Answer It's a relatively inexpensive tablet that not exactly a "pro" tablet like the S series so they gave you all you need, a tablet, charging cable and a wall brick.

  Answered 5 years ago by SevalenVerified Purchase

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Q: QuestionDoes this tablet comes with SIM Card?

Asked 5 years ago by Betty.

• A:Answer It's a Wi-Fi only model

  Answered 5 years ago by SevalenVerified Purchase

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Q: QuestionHOW MUCH DOES THE SAMSUNSUN GALAXY WEIGH

Asked 5 years ago by Anonymous.

• A:Answer Hi There! Thank you for reaching out to us. We appreciate your interest in knowing the weight of the Galaxy Tab A7 10.4. In line with this, this tablet model weighs 476g. For your reference, you may visit our website under the "Specs" tab, click on "See All Specs," and look for "Size": https://www.samsung.com/us/mobile/tablets/galaxy-tab-a/galaxy-tab-a7-32gb-dark-gray-sm-t500nzaaxar/#specs. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144324022 Have a great day. Melardo

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes this tablet have a keyboard case?

Asked 5 years ago by Anonymous.

• A:Answer No, All you get is the tablet with your purchase.

  Answered 5 years ago by mchand613Verified Purchase

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Q: QuestionDoes it work with Ring?

Asked 5 years ago by Steve.

• A:Answer Ring is an app. Of course it runs apps, it's an Android, not an Apple.

  Answered 5 years ago by PapaP

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Q: QuestionWill this work with wireless printer

Asked 5 years ago by 1545.

Q: QuestionCan I use this for the Zoom app and use the full version of zoom? I've tried other tablets and other chromebooks but does not give me the full zoom version.

Asked 5 years ago by Source.

Q: QuestionCan you use Zoom on the Galaxy A7? Is there another App is lieu of FaceTime for this product?

Asked 5 years ago by Marpan.

• A:Answer Hi Marpan! Thank you for reaching out to us. We appreciate your interest in knowing if Zoom works with Galaxy Tab A7 and another app to use aside from FaceTime. If you can't search the Zoom App on Google Play Store, it is incompatible with this tablet model. You may also use Google Duo, Samsung's FaceTime version. For your reference, you may access the user's manual about "Duo" on page 91: https://downloadcenter.samsung.com/content/UM/202011/20201111215558948/WIF_SM-T500_SM-T505_EN_UM_Q_10.1_FINAL.pdf. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144324446 Have a great day. Melardo

  Answered 4 years ago by Samsung

  
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Q: QuestionI currently have a Galaxy 7. If I upgrade to a 10, can my current info be transferred?

Asked 5 years ago by Anonymous.

Q: Questionwhen connected to a desktop (for slow battery recharge), will the desktop computer recognize it as a 'removeable hard drive'?

Asked 5 years ago by billyk3.

Q: Questionis this good for gaming?

Asked 5 years ago by aderam.

Q: QuestionCan you replace battery when it goes out, or does it need to be serviced by a tech?

Asked 5 years ago by Ran.

• A:Answer No, it needs to be serviced by a tech

  Answered 5 years ago by DinkaVerified Purchase

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Q: QuestionIs this compatible with Lego Hidden Side

Asked 5 years ago by Anonymous.

Q: QuestionAm I able to dowload minecraft with this device?

Asked 5 years ago by MJBRUFF.

Q: Questionsir can i work on ms office and external key board and mouse

Asked 5 years ago by bablu.