Questions & Answers

Q: QuestionWhat is the battery life?

• A:Answer The battery life of the Galaxy Tab S9 is up to 15 hours.

Q: QuestionCan the tablet be used with a microSD card?

• A:Answer This tablet has expandable memory compatibility with microSD.

Q: QuestionWhich processor is used?

• A:Answer The processor model of the tablet is a Qualcomm Snapdragon® 8 Gen 2.

Q: QuestionDoes the tablet have a headphone jack?

• A:Answer This tablet does not have a headphone jack.

Q: QuestionWhat is the screen resolution?

• A:Answer The screen resolution is 2560 x 1600.

Q: QuestionIs there any external memory card slots available in the device to extend the memory?

Asked 2 years ago by YPasha.

This question was asked about the related product: Samsung - Galaxy Tab S9 - 11" 256GB - Wi-Fi - with S-Pen - Graphite

• A:Answer Hey YPasha, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy Tab S9. That's a great question! Yes, the Galaxy Tab S9 does have expandable storage capabilities up to 1TB when you add a microSD to this device. Let us know if you think of any other questions for us by reaching out to Samsung Support. Thank you for being a trustworthy Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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Q: QuestionWhat, if any, software is preloaded, such as Kindle, Outlook, internet browsers, etc.? If I buy this from Best Buy, will there be technical support at purchase to get the tablet set up?

Asked 2 years ago by CAgirl.

This question was asked about the related product: Samsung - Galaxy Tab S9 - 11" 256GB - Wi-Fi - with S-Pen - Graphite

• A:Answer When you turn on S9, essentially it will walk you through the set up...in as liitle as 10-15 minutes...your new S9 is set up...either over air/wifi or cable (USB C to USB C cable provided.) It comes with all the basic you need and any apps that you want you can download from the play store. If you have a previous tablet or phone you can download all your data/apps over to your new S9 with the Smart Switch app (preloaded on S9)... you might have to load the app on your old device from the play store. Very easy...I didn’t require any technical support, so I can't advise whether Best Buy will provide any support...but in the past, they have kindly help set up my first Samsung S4 phone, now I have a Samsung S22 phone.

  Answered 2 years ago by JSG66Verified Purchase

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Q: Questionhow long is the battery life ? ANSWER QUICK I HAVE TO DO THIS FOR A CLASS PORJECT please <3

Asked 2 years ago by paostylinson.

This question was asked about the related product: Samsung - Galaxy Tab S9 - 11" 256GB - Wi-Fi - with S-Pen - Graphite

• A:Answer Your battery life is going to depend on so many things: how bright you make your display, whether or not your Bluetooth is on, and if you have your location on. And much of this can occur whether or not you're actively using the device. Then, there are resource consuming apps that will add to the strain and drain of your battery. The battery should outlast the hands-on time for most people, and, as with most electronic devices, the battery will lose it's optimal performance after a few hundred hours. My middle schooler plays Roblox and streams spotify for 6-9 hours a day, and the battery only loses 2/3 of it's charge. I also keep FT location tracking on in case the device is lost or stolen. Based on these factors, the device-when brand new and running on moderately heavy usage will last 15-16 hours consecutively.

  Answered 2 years ago by BigDaddyTVerified Purchase

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Q: QuestionWhy does Samsung make a tablet like this and not have a port for headset only wireless, Not every one has internet. Like the S9 11”with pen, that I will have to return cause unable to use headphones. Or is there an adapter to buy for headphones.

Asked 1 year ago by Judy.

This question was asked about the related product: Samsung - Galaxy Tab S9 - 11" 256GB - Wi-Fi - with S-Pen - Graphite

• A:Answer Thanks for reaching out to ask your question, Judy. We always look forward to assisting our customers. It looks like you reached out to inqure about the Galaxy Tab S9. If your Samsung device doesn't have a headphone jack, you can use a USB-C to 3.5mm adapter to connect wired headphones. The adapter provides Ultra High Quality Audio by converting digital files to analog (up to 24bit/192kHz). Not only do we have adapters, but we also offer type C headphones as well that are compatible with your device. If your Samsung device doesn't have a headphone jack, you can use a USB-C to 3.5mm adapter to connect wired headphones. If you have any additional questions or concerns, please reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: Questioncan you attach a keyboard

Asked 1 year ago by bob.

This question was asked about the related product: Samsung - Galaxy Tab S9 - 11" 256GB - Wi-Fi - with S-Pen - Graphite

• A:Answer Thank you for contacting us, Bob. It seems that you are interested in getting a keyboard for your Tab S9. You have a couple of options! The regular Keyboard Cover and the Keyboard Cover Slim, which are compatible with the Tab S9, S9+, and S9 Ultra. Additionally, there are keyboard covers available for the S8 and S7 series tablets. The Tab S9 also features Transcript Assist with Galaxy AI, which helps in creating quick and easy transcripts of recorded meetings, lectures, and conversations, and provides instant summaries. It can also translate to other languages! If you have any further questions, be sure to let us know at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionFor what we paid for this tablet, what does it come with since it does on have office?

Asked 2 years ago by Linda.

This question was asked about the related product: Samsung - Galaxy Tab S9 - 11" 256GB - Wi-Fi - with S-Pen - Graphite

• A:Answer This super nice tablet came preloaded with Microsoft 365. You can find this in the Microsoft Apps group shown here along with One Drive and Outlook. Microsoft 365 is a subcription based app that replaced Office several years ago. In this app, you'll be able to create, view and edit Word docs, Excel spreadsheets, Powerpoint presentations and more.

  Answered 2 years ago by DavidBVerified Purchase

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Q: Questioni know it is Wi-Fi but can it connect to a network. i have AT&T and is there a SIMMS Card available for it?

Asked 2 years ago by Skip.

This question was asked about the related product: Samsung - Galaxy Tab S9 - 11" 256GB - Wi-Fi - with S-Pen - Graphite

• A:Answer They have a pricer version that can connect to a network through a Sim card..

  Answered 2 years ago by JakeTVerified Purchase

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Q: QuestionCan this tablet cast to a Samsung tv

Asked 7 months ago by MrGuy4.

This question was asked about the related product: Samsung - Galaxy Tab S9 - 11" 256GB - Wi-Fi - with S-Pen - Graphite

• A:Answer To wirelessly cast a Samsung Galaxy tablet to a Samsung TV, ensure both devices are on the same Wi-Fi network, then swipe down to open the Quick Settings panel and tap the Smart View icon. Select your TV from the list of available devices, and then tap Start now to begin mirroring your tablet's screen.

  Answered 7 months ago by PatrickCVerified Purchase

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Q: QuestionIs this locked or unlocked version, I am a foreigner here and will take this back home.

Asked 8 months ago by Qie.

This question was asked about the related product: Samsung - Galaxy Tab S9 - 11" 256GB - Wi-Fi - with S-Pen - Graphite

• A:Answer Hello there Qie, thanks for taking the time to ask us your question about the Samsung Galaxy Tab S9. The advertised Galaxy Tab S9 is a Wi-Fi and Bluetooth enabled device. It is neither locked or unlocked as these devices have LTE capabilities. Feel free to enjoy this device with a steady Wi-Fi signal and you're set! If you have any other questions for us, feel free to reach out to Support. Thanks for being a loyal Samsung customer. - Debra

  Answered 8 months ago by Samsung

  
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Q: QuestionCan I connect this to an android phone hot spot if wifi is not available?

Asked 9 months ago by DECL.

This question was asked about the related product: Samsung - Galaxy Tab S9 - 11" 256GB - Wi-Fi - with S-Pen - Graphite

• A:Answer Salutations DECL, thank you for taking the time to ask us your question about the Samsung Galaxy Tab S9. Yes, you can connect the advertised Galaxy Tab S9 to your mobile device's hotspot when a steady Wi-Fi connection is not available. Let us know if you have any other questions for us by reaching out to Support. Thank you for being a faithful Samsung customer. - Debra

  Answered 9 months ago by Samsung

  
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Q: QuestionDoes this support Galileo and GPS ?

Asked 9 months ago by DECL.

This question was asked about the related product: Samsung - Galaxy Tab S9 - 11" 256GB - Wi-Fi - with S-Pen - Graphite

• A:Answer Hi there DECL, thanks for taking the time to ask us your question about the Samsung Galaxy Tab S9. Yes, the advertised Galaxy Tab S9 supports Galileo, GPS, GLONASS, Beidou, and QZSS. Feel free to reach back out if you have any other questions for us. Thanks for being a devoted Samsung customer. - Debra

  Answered 9 months ago by Samsung

  
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Q: Questiondoes it have LTE capablties?

Asked 10 months ago by abe.

This question was asked about the related product: Samsung - Galaxy Tab S9 - 11" 256GB - Wi-Fi - with S-Pen - Graphite

• A:Answer Hi Abe, thank you for asking us your question about the Samsung Galaxy Tab S9. No, the advertised Galaxy Tab S9 offers Wi-Fi/Bluetooth connectivity. If you have any other questions or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a valued Samsung customer. - Debra

  Answered 10 months ago by Samsung

  
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Q: QuestionDoes this model support eSIM? If not, is there any model that supports SIM or eSIM?

Asked 1 year ago by Davis.

This question was asked about the related product: Samsung - Galaxy Tab S9 - 11" 256GB - Wi-Fi - with S-Pen - Graphite

• A:Answer This model does not have an LTE component. I'm not sure which model does.

  Answered 1 year ago by SuperdaveVerified Purchase

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Q: QuestionIs this device compatible with wifi 7?

Asked 1 year ago by Wifi7.

This question was asked about the related product: Samsung - Galaxy Tab S9 - 11" 256GB - Wi-Fi - with S-Pen - Graphite

• A:Answer Greetings Wifi7, thank you for finding the opportunity to ask us your question about the Samsung Galaxy Tab S9. The Tab S9 offers WiFi 6E - 802.11 a/b/g/n/ac/ax (2.4/5/6 GHz). If you think of any other questions for us, feel free to contact Support. Thank you for being a trustworthy Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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