Questions & Answers

Q: QuestionDoes it have expandable memory?

Asked 1 year ago by wifi.

• A:Answer It does. Has a slot for micro SD.

  Answered 1 year ago by javiVerified Purchase

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Q: QuestionSo ... there seems to be some confusion here. Does it support WI-FI only and not Bluetooth? Spec says Bluetooth, but I'm seeing conversations and other marketing ads that it is WI-FI only. Please clarify!

Asked 2 years ago by BryanC.

• A:Answer It has both.

  Answered 2 years ago by Ronin777Verified Purchase

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Q: QuestionCan we use back cover of TabS8 ultra on Tab S9 ultra, Camera fitment wise?

Asked 2 years ago by Jags.

• A:Answer No, the camera cutouts do not fit on the back and the S9 Ultra is a fraction of an inch slimmer. It will attach to the keyboard, but does not hold on well.

  Answered 2 years ago by Steve

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Q: QuestionDoes this come with portable WiFi connection?

Asked 1 year ago by killadawjigawa.

Q: QuestionThe Ultra doesn't support a SIM card but the Plus does ?? I don't understand why, because the Ultra Tab is superior than the Plus

Asked 1 year ago by OSCAR.

Q: QuestionCan this tablet be charged wireless? Do they sell a wireless platform of some sort? Because plugging the wire can wear and the connection port over time, I damaged 2 phones that way already.........

Asked 1 year ago by BrokeGuy.

• A:Answer Try a magnetic charging cable best buy doesn't sell them. With a magnetic charging cable, the cord will come loose, but the chargerhead will not get knocked loose. It won't wiggle inside of the port thus, any damage is minimal. Although eventually, the magnet will wear down so chunks of it will come off, and it won't connect right after sometime. probably in the range of several months to maybe a year or more. I've been using mine for quite a few years, though.

  Answered 11 months ago by Crystalredraven

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Q: QuestionWhat software version does this come with? I am having issues with 6.0 and hope these come with 5.

Asked 1 year ago by MarkC.

• A:Answer Howdy Ttm9513, thanks for taking the time out of your day to ask us your questions about the Samsung Galaxy Tab S9 Ultra. Right out of the box, the Galaxy Tab S9 Ultra offers Android 13 with One UI 5.1. If you have any other questions for us or if you would like any further assistance of any kind, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionWill it run Adobe Photoshop, Illustrator, and Lightroom? Thanks

Asked 1 year ago by mnico619.

Q: QuestionDoes this model have the ability to work off of satellites for navigation while conducting field work? For example: If you are using an app like Avenza Maps and you upload a PDF map, will this tablet link up to the satellites and show your location?

Asked 1 year ago by HARLEY.

• A:Answer Greetings Harley, thank you for finding the time out of your day to ask us your question about the Samsung Galaxy Tab S9 Ultra. The advertised Galaxy Tab S9 Ultra is a Wi-Fi enabled tablet that would require a steady Wi-Fi signal in order for it to be fully functional. Otherwise, you may be looking for an LTE/cellular version of this tablet if you are wanting to access your navigation apps when you are not in the presence of a Wi-Fi connection. If you have any other questions for us or if you would like any further assistance, feel free to reach out to Samsung Support. Thank you for being a dedicated Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes this have a Mico SD card slot and if so how big can the micro SD card be?

Asked 1 year ago by Mayorose.

• A:Answer Thank you for coming to us with your inquiry, Mayorose. It seems you are interested in the expandable storage features of the Tab S9 Ultra. Whether you work with videos, photos, or large creative projects, you can store up to 1TB internally and add an additional 1TB of external storage using a microSD card. With the Tab, you can seamlessly switch between devices to click, type, copy, and paste. You can also handle phone calls and texts directly on your tablet and connect your PC as a second screen. If you have any further questions, please let us know at support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionMicro SD card support back yet?

Asked 1 year ago by Funva.

• A:Answer Thank you for reaching out with your question. We always appreciate hearing from you. The S9 Ultra features 256GB of internal storage and supports external storage of up to 1TB. Additionally, this tablet is equipped with the Snapdragon 8 Gen 2 chip, our most powerful tablet processor to date. If you have any more questions, please don't hesitate to contact us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat warranty comes with this?

Asked 1 year ago by Anonymous.

• A:Answer Hey, thank you for finding the unobstructed time out of your bustling day to ask us your question about the Samsung Galaxy Tab S9 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Let us know if you have any other questions for us by reaching out to Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: Question1) Does this have a better battery than the s8 ultra 16GB ram model? The 20 percent battery drain, on S8 ultra, from listening to music offline for an hour has improved i hope? 2) Does this have an SD card slot?

Asked 2 years ago by EDog.

• A:Answer No the battery about the same. And yes the S9 ulta has a SD card slot

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionHello, I want to know if it is compatible with OTG, before purchasing it, please.

Asked 2 years ago by Nina.

• A:Answer Thank you for coming to us with your question, Nina. We always look forward to assisting our valued customers. We noticed your interest in the S9 Ultra. The answer to your question is yes! You can connect a full-sized USB flash drive or USB-A cable to your phone or tablet through the Micro-USB or USB-C charging port. You might have received one in the box when you purchased your device (eligible devices only), but they can also be purchased separately from many major retailers. If you have any other questions or concerns, be sure to reach out to us at Support to let us know. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat is the model number for this tablet? Galaxy Tab S9 Ultra Wi-Fi 16GB (RAM) + 1TB Graphite

Asked 2 years ago by Rom.

• A:Answer SM-X910NZAIXAR You could have found it yourself by scrolling down the specification section, for future reference.

  Answered 2 years ago by Jedibailinski

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Q: QuestionStates when purchasing the Samsung tablet galaxy 9 that I can get a free book cover keyboard slim and 3 more. What are the 3 more options?

Asked 2 years ago by Anonymous.

• A:Answer Salutations, thanks for taking the available time out of your busy day to ask us your question about the Samsung Galaxy Tab S9 Ultra. Besides the Samsung - Galaxy Tab S9 Ultra Book Cover Keyboard Slim - Black, Norton - 360 Deluxe (3-Device) with LifeLock Identity Advisor (1 Adult) (6-Month Subscription with Auto Renewal) - Android, Apple iOS, Mac OS, Windows [Digital], Microsoft - Xbox Game Pass Ultimate 1 Month Membership - Activation Required [Digital], and Free YouTube Premium for 3 months (new subscribers only) are included free with purchase. This information can be found under the Overview tab. Let us know if you have any additional questions by contacting Samsung Support if it is pertaining to Samsung products or Best Buy Customer Care if it relates to Best Buy. Thank you for being a faithful Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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Q: Questionwhat software is pre installed

Asked 2 years ago by Anonymous.

• A:Answer Thank you for reaching out! We noticed that you are reaching out regarding the Tab S9 Ultra. We may require a bit more information regarding your question. Right out of the box, it comes with Android 13 pre-installed. You should be able to update the software to the latest version. If you have any further questions, please let us know at support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes a 1.5 TB micro sd card work in this tablet?

Asked 1 year ago by Anonymous.

• A:Answer I just added a 1.5 TB to my Galaxy Tab S8+. It works great. I can even plug a 2TB external ssd into my Usb-c and that also works.

  Answered 5 months ago by RunningWolf

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Q: QuestionDoes this tablet have a memory card slot?

Asked 2 years ago by Cdog.

• A:Answer Yes it has a SD card slot to expand your memory

  Answered 1 year ago by Anonymous

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