Questions & Answers

Q: QuestionCan you make calls out of this watch?

Asked 6 years ago by Viony.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer No the watch doesn't include a speaker on it. You can however dial people through the watch and talk to them through a connected bluetooth headset. If you want to make calls on your watch you'll have to go with the more expensive Samsung watches. ($299+)

  Answered 6 years ago by nchillsdale

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Q: QuestionIs this the original samsung watch? Can i use it in Chile? Is the bluetooth version?

Asked 6 years ago by Anonymous.

• A:Answer Yes, the watch has Bluetooth. The other information you requested is not currently available.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionSince you can send texts with it.... Does it have to be right next to your phone? Or can it sit in my locker while I am at work?

Asked 6 years ago by Angel.

• A:Answer Your watch uses Bluetooth to connect to your phone. If it is like my Gear S2, then it also can use the local WiFi to connect to your phone. So, my guess is that you do not have WiFi at your gym, so you need to be within Bluetooth range in order to send texts via your watch.

  Answered 6 years ago by Jugger

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Q: QuestionIf I have an iPhone, what are the limits to this watch. Meaning what can’t I do on it if I don’t have a Samsung phone?

Asked 6 years ago by Jordan.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Green

• A:Answer Hey Jordan, I have provided a link (https://bit.ly/2REJeXi) that will show a list of compatible devices and restrictions that may occur with iPhones. Thank you for choosing Samsung. ^Ash

  Answered 6 years ago by Samsung

  
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Q: QuestionDose this watch have the SOS mode where if you are in trouble you hit one of the buttons three times and it sends up to four phone calls, and one to the police?

Asked 6 years ago by Cougar.

• A:Answer Yes.. it does have SOS mode.

  Answered 6 years ago by blah

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Q: QuestionIs it compatible with Verizon service?

Asked 6 years ago by Anonymous.

• A:Answer Its not lte only gps and bluetooth, so it works with android phones and ios

  Answered 6 years ago by ToddVerified Purchase

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Q: QuestionDoes this one work with the Google Pixel 2 XL? I know the previous Galaxy smartwatch did not work with it.

Asked 6 years ago by Kels.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer Yes, it works with Android and IOS phones

  Answered 6 years ago by Mot0wnVerified Purchase

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Q: QuestionI just switched to Verizon and got a free apple music subscription, can I access my apple music account through this watch?

Asked 6 years ago by Esquivel.

• A:Answer No

  Answered 6 years ago by BrentVerified Purchase

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Q: QuestionDoes this smart watch have built in gps to track my cycling?

Asked 6 years ago by NolaSweetNappz.

• A:Answer Yes, it has built-in gps.

  Answered 6 years ago by iukreegs

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Q: QuestionIs this cellular?

Asked 6 years ago by Cs.

• A:Answer No. Call/texts only work with bluetooth connection to a phone

  Answered 6 years ago by iukreegs

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Q: Questioncan this watcg work witg galaxy S9+

Asked 6 years ago by Cool.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer yes, I'm using it with the Note 8...I love it!

  Answered 6 years ago by blessedgirl

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Q: QuestionDoes the Galaxy active have the same capabilities as the 42 mm Galaxy smartwatch?

Asked 6 years ago by Erica.

• A:Answer yes, it has the same fictionality for the most part. The only exception is the rotating bezel that some users prefer. This watch only supports touch, but has the exact same operating system and can do absolutely everything that the galaxy watch can.

  Answered 6 years ago by Anonymous

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Q: QuestionDoes it have on board gps? Is it a stand alone tracker like the great fit 2?

Asked 6 years ago by MJAH.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Green

• A:Answer I know it has a GPS, but I don't know if its stand alone. Try Googling it, or YouTube.

  Answered 6 years ago by Bodyfixx24p7Verified Purchase

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Q: QuestionCan I get golf apps

Asked 4 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer There is a golf version of this watch.

  Answered 4 years ago by jd96

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Q: Questiondoes this device track steps even if you are pushing a stroller or shopping cart unlike the fit it's which do not?

Asked 5 years ago by j.

• A:Answer Hello j, that's a really good question! Steps are not counted when there is no hand movement in the exercise. For example, steps may not be recorded when pushing a lawn mower or cart because your hands are not moving. The watch is intended to calculate real step counts while walking. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: Questioncan i use it for hot yoga

Asked 5 years ago by mely.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Green

• A:Answer I had two watches die immediately after using them in hot yoga class. I think the long exposure to heat wrecks the battery.

  Answered 1 year ago by Anonymous

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Q: Questionmy watch is fully charged but it is not turning on

Asked 5 years ago by Mya.

• A:Answer Hello Mya, thank you for bringing this to our attention! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003100/) to an article that will help you troubleshoot the watch not powering on. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionCan I download gps or golf apps to this watch

Asked 5 years ago by Oldman.

• A:Answer It has location on it... I don't golf so idk about that part

  Answered 5 years ago by Ally

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Q: QuestionCan you connect this watch to a iPhone?

Asked 5 years ago by Yesi.

• A:Answer Hello Yesi, great question! This watch is compatible with iOS 9.0 and above and iPhone 5 and above. ^Elizabeth

  Answered 5 years ago by Samsung

  
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