Questions & Answers

Q: Questiondo you need to have your phone with you to make phone calls and texts?

Asked 5 years ago by phone.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Green - (2019)

• A:Answer You will need to have you phone nearby to send text from the watch, but you can only answer or decline calls. Answered calls are sent to your phone or ear buds to continue the call( i.e.- you can not answer a call and talk to your watch like the Apple watch, but mostly everything else is similar.).

  Answered 5 years ago by NintendadVerified Purchase

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Q: QuestionHow far can with your smart watch and still be able to talk, text, etc.etc.?

Asked 5 years ago by Cotton.

• A:Answer I would say about 30-35 ft

  Answered 5 years ago by LextheLion

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Q: Questiondo you have to have a phone plan to use it.

Asked 5 years ago by Candy.

• A:Answer Hello Candy, thanks for asking! Samsung has Bluetooth and LTE smart watches. The LTE version can receive calls and messages without being connected to a phone. However, this is the Bluetooth version. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: Questioncan I see my location with the GPS, and if so will the GPS work indoors. Last question can u connect to 2 phones at the same time?

Asked 5 years ago by Curious.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver - (2019)

• A:Answer I dont think it will connect to 2 devices at the same time not sure about the GPS.

  Answered 5 years ago by Rossy

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Q: QuestionWill this watch work with the note phone?

Asked 5 years ago by Mike.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver - (2019)

• A:Answer Hello Mike, thanks for asking! This watch is compatible with Samsung Smartphones, Non-Samsung Android Smartphones (Android OS 5.0 and above RAM 1.5GB and above), iOS 9.0 and above iPhone 5 and above. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes the watch show your pace in mph while out on a run?

Asked 5 years ago by djhotard.

• A:Answer Yes

  Answered 5 years ago by Michelle

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Q: QuestionDoes this watch monitor blood oxygen>

Asked 5 years ago by Susie.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver - (2019)

• A:Answer No

  Answered 5 years ago by Kaylaboo23

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Q: QuestionI was wondering if you can receive calls and text messages

Asked 5 years ago by Rita.

• A:Answer Hello Rita, that's a really good question! You cannot make or answer calls directly on your watch unless it has a built-in mic and speaker like the Galaxy Watch Active2, Galaxy Watch, and Gear S3. However, you can quickly view incoming messages and send replies without even taking out your phone. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionCan you download music into the watch?

Asked 5 years ago by Gabby.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver - (2019)

• A:Answer Hello Gabby, good question! You can simply add and remove tracks to build the perfect playlist! If you prefer streaming, you can do that too with a Spotify premium account. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionHow long do I have to purchase the protection plan if I don't purchase at time of purchase of the watch?

Asked 5 years ago by QueenTea2948.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver - (2019)

• A:Answer that is a great question that I do not have the answer too! I didn't purchase Geek squad because Samsung gives you a 1yr warranty (but I have to check that out, because on their website it's telling me 6 months now). But if you either go on Geek Squad page or call them, they'll be able to assist you

  Answered 5 years ago by TF18Verified Purchase

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Q: QuestionDoes this smartwatch track blood pressure?

Asked 5 years ago by pauljasper.

• A:Answer Yes it does.

  Answered 5 years ago by Curl4ReviewsVerified Purchase

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Q: QuestionDoes this smart watch have a sleep tracker

Asked 5 years ago by Homey.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Green - (2019)

• A:Answer Hello Homey, that's a really good question! This watch automatically records your sleep using motion data or heart rate. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionI am a massage therapist and work with oils on a regular basis as well as washing hands regularly.. Would this be damaging to the watch?

Asked 5 years ago by Steph.

• A:Answer I work in health care and I am always in and out of the shower rooms. this watch has a feature that has a tear drop you can turn on and off. I havent had any problems yet with water damage.

  Answered 5 years ago by MeagieVerified Purchase

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Q: Questioncan this watch read the blood pressure

Asked 5 years ago by nana.

• A:Answer No

  Answered 5 years ago by PWillowBunchesVerified Purchase

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Q: QuestionDoes this smartwatch have an Oxygen sensor?

Asked 5 years ago by Alex.

• A:Answer yes

  Answered 5 years ago by LextheLion

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Q: QuestionDoes It have a mic to talk instead of having phone?

Asked 5 years ago by Steph.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver - (2019)

• A:Answer Hello Steph, great question! You cannot make or answer calls directly on your watch unless it has a built-in mic and speaker like the Galaxy Watch Active2, Galaxy Watch, and Gear S3. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionIs this compatible with iphone 8 plus?

Asked 5 years ago by Anonymous.

• A:Answer Hey there, great question! This watch is compatible with iOS 9.0 and above iPhone 5 and above. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: Questioncan I set the face to digital time?

Asked 5 years ago by tmac.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver - (2019)

• A:Answer Hello tmac, thanks for asking! You can customize watch faces to suit your style directly from your wrist or with the Galaxy Wearable app. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionIs there a real difference between this watch and the active 2?

Asked 5 years ago by Summer.

• A:Answer Hello Summer, thanks for reaching out! Please follow this link (https://www.samsung.com/us/compare/#category/N0002103/products/SM-R500NZKAXAR,SM-R830NZKAXAR) to compare the specifications for these devices. ^Elizabeth

  Answered 5 years ago by Samsung

  
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