Questions & Answers

Q: QuestionI have read the owners manual and it states that you can receive and make calls from the watch. But, someone asked this question earlier and the response was you couldn’t. So, can You make phone calls from the watch?

Asked 6 years ago by Hardy41.

• A:Answer Hello Hardy41, thanks for asking! You cannot make or answer calls directly on this watch. ^Elizabeth

  Answered 6 years ago by Samsung

  
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Q: QuestionCan you turn off the heart rate monitor?

Asked 6 years ago by Lsylvia.

• A:Answer Hello Lsylvia, great question! With this watch you can choose to manually or automatically measure your heart rate. ^Elizabeth

  Answered 6 years ago by Samsung

  
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Q: QuestionCan you make receive phone calls and text messages with the Samsung galaxy watch active smart watch 40 MM aluminum rose gold one

Asked 6 years ago by Ya.

• A:Answer You will see the call come up on the watch, however you have to use the actual cell phone to talk. I do believe you can hit answer or decline, but it tells you to get your phone. For texts messages, yes. You can text, talk to text & you will receive incoming texts, Facebook messages, and Instagram messages. You can respond to Facebook messages, but I cant seem to find the actual messenger on my watch to compose a message.

  Answered 6 years ago by Mary

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Q: QuestionIs this a mens or womens

Asked 6 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver - (2019)

• A:Answer Unisex. Comes in a variety of finishes.

  Answered 6 years ago by Gord

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Q: QuestionDoes this watch only work with a Samsung phone? Or can it work with any phone

Asked 6 years ago by Mith.

• A:Answer It works with any phone

  Answered 6 years ago by Mika7120Verified Purchase

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Q: QuestionHi are this compatible for lg stylo 4 thanks

Asked 6 years ago by Newer.

• A:Answer Yes. Phones with Android 4.3 and RAM 1.5 GB or higher are supported.

  Answered 6 years ago by bmealer

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Q: QuestionDoes it come with the charger without the box being checked to buy one for extra?

Asked 6 years ago by Kloe.

• A:Answer Yes, it comes with a charger without the box being checked.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionI read on the Samsung site that although it works with iOS, the connection with iPhone 6s may be "unstable". What does "unstable" mean in this instance?

Asked 6 years ago by hjg33.

• A:Answer I have iPhone 6s and have had no problems.

  Answered 6 years ago by Busyadmin

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Q: QuestionDoes this watch have a speaker and does it have find my phone?

Asked 6 years ago by Somerandomguy.

• A:Answer Yes, it has an integrated speaker.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionCan this watch track cadence

Asked 6 years ago by Anonymous.

• A:Answer If by cadence you mean steps taken, then yes. It interacts nicely w the Samsung Health app.

  Answered 6 years ago by MadameBirdie

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Q: QuestionI'm wondering if there's a way to turn off or disable bluetooth on the watch. We know the functionality is greatly reduced, but we don't want bluetooth.

Asked 6 years ago by HelenaMax.

• A:Answer turn on airplane mode, that will disable wifi and BT.

  Answered 6 years ago by mnhum

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Q: QuestionIs this watch compatible with the Samsung a20

Asked 6 years ago by Quinn.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver - (2019)

• A:Answer yes

  Answered 6 years ago by Snorlax

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Q: QuestionCan this pair with google pixel 3 XL phone?

Asked 6 years ago by Wawa.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver - (2019)

• A:Answer Hello. The Galaxy Watch Active is able to connect to phones that are running Android OS 5.0 and above with a RAM of 1.5GB and above. Thank you for reaching out to us. ^Kayla

  Answered 6 years ago by Samsung

  
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Q: QuestionCan I make call and answer from phone. Can you explain me how to speak from phone.

Asked 6 years ago by Win.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Green - (2019)

• A:Answer Hello Win, thanks for asking! You cannot make or answer calls directly on this watch unless it has a built-in mic and speaker like the Galaxy Watch Active2, Galaxy Watch, and Gear S3. ^Elizabeth

  Answered 6 years ago by Samsung

  
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Q: Questionwhat's the farthest distance from the phone will the Bluetooth work?

Asked 6 years ago by me.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver - (2019)

• A:Answer Not sure how far exactly, but as soon as I left a room, it would disconnect.

  Answered 6 years ago by MichelleP

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Q: QuestionIf I have a LG phone will the Samsung watch still work?

Asked 6 years ago by Anonymous.

• A:Answer Hey there, great question! This watch is compatible with Samsung Smartphones, Non-Samsung Android Smartphones (Android OS 5.0 and above RAM 1.5GB and above), iOS 9.0 and above iPhone 5 and above. ^Elizabeth

  Answered 6 years ago by Samsung

  
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Q: QuestionI have a Samsung Chromebook, are the watch and apps compatible?

Asked 6 years ago by Dragon.

• A:Answer Hello Dragon, thanks for asking! This watch is only compatible with Samsung Smartphones, Non-Samsung Android Smartphones (Android OS 5.0 and above RAM 1.5GB and above), iOS 9.0 and above iPhone 5 and above. ^Elizabeth

  Answered 6 years ago by Samsung

  
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Q: QuestionDoes this track yardage in the pool or is it just water resistant?

Asked 6 years ago by Swimmom.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver - (2019)

• A:Answer Hello Swimmom, great question! This watch automatically detects up to seven exercises while tracking up to 39 more, right from your wrist. Follow this link (https://www.samsung.com/us/mobile/wearables/smartwatches/galaxy-watch-active-40mm-silver-bluetooth-sm-r500nzsaxar/?redir=SM-R500NZSAXAR) to learn more about all of the specifications. ^Elizabeth

  Answered 6 years ago by Samsung

  
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Q: QuestionIs this compatible with the Samsung Galaxy J3V?

Asked 6 years ago by Sarah.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver - (2019)

• A:Answer Hello Sarah, the Galaxy Watch Active Smartwatch (40mm) is listed as compatible with a Samsung Smartphone, a Non-Samsung Android Smartphone (Android OS 5.0 and above RAM 1.5GB and above). The specifications of the Galaxy J3V indicate that that device is standardly manufactured to have 2GB of RAM and without any updates to your operating system should be at a minimum of 8.0 Android operating system. Thank you for choosing Samsung! ^Liz.

  Answered 6 years ago by Samsung

  
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