Questions & Answers

Q: QuestionIs it compatible with google fit

Asked 5 years ago by Jazz.

• A:Answer No, it is not compatible with Google Fit.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionDoes this watch have a GPS function.

Asked 5 years ago by Shakir.

• A:Answer Helo Shakir, that's a really good question! This watch does have GPS navigation. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes this watch have fall detection?

Asked 5 years ago by Chris.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer No, it doesn't have fall detection.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionDoes the rose gold colored watch and the black watch have the same features?

Asked 5 years ago by Rochelle.

• A:Answer Hello Rochelle, thanks for asking! The Galaxy Watch Active (40mm), Rose Gold (Bluetooth) comes in four different colors but the watch itself has all the same features. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: Questiondoes this connect to a galaxy a10e

Asked 5 years ago by nick.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer Hello nick, great question! This watch is compatible with Samsung Smartphones. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionYour description of the watch says it works with SELECT IOS phones. So what are the select phones that it works on. I don't want to buy it and find out my iphone is not one of the select phones it works with.

Asked 5 years ago by Rica.

• A:Answer Hello Rica, thanks for reaching out! This watch is compatible with iOS 9.0 and above iPhone 5 and above. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes this smartwatch have gps?

Asked 5 years ago by Marie.

• A:Answer Hello Marie, that's a really good question! This watch does have GPS navigation. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionIs this phone keep up with your calorie lost and intake

Asked 5 years ago by Anonymous.

• A:Answer Hey there, thanks for asking! The Health app on your watch monitors how many calories you burn in real time and records exercise information like steps. Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01003163/#burned-calorie-data-factors-on-your-samsung-smart-watch) to learn more. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionCan I pair it with my iPhone 11pro

Asked 5 years ago by Christina.

• A:Answer Hello Christina, great question! This watch is compatible with iOS 9.0 and above iPhone 5 and above. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionCan this play music without having your phone nearby?

Asked 5 years ago by Momof2.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer Hello Momof2, great question! You can simply add and remove tracks to build the perfect playlist! ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes this watch have to be paired up with a Samsung phone or can it be any smartphone that is not apple?

Asked 5 years ago by Cat.

• A:Answer Hello Cat, that's a really good question! This watch is compatible with Samsung Smartphones, Non-Samsung Android Smartphones (Android OS 5.0 and above RAM 1.5GB and above), iOS 9.0 and above iPhone 5 and above. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionCan u use this wacth with iphones

Asked 5 years ago by Anonymous.

• A:Answer Hey there, thanks for asking! This watch is compatible with iOS 9.0 and above iPhone 5 and above. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes this watch check blood pressure

Asked 5 years ago by Anonymous.

• A:Answer No blood pressure function on this watch.

  Answered 5 years ago by texasmikeVerified Purchase

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Q: QuestionWhat is the distance you can travel away from the phone or Bluetooth device? How far before you are out of range for Bluetooth features?

Asked 5 years ago by J.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer I'm not sure I never went to far since i've been in the house a lot due to the virus. I'm Sorry!

  Answered 5 years ago by DianeVerified Purchase

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Q: QuestionHow do I make an exchange??

Asked 5 years ago by 718.

• A:Answer Could maybe contact the store and tell them your issue ? They are very pleasant to deal with I’m sure they can help you out with just a phone call.

  Answered 5 years ago by UKS87

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Q: QuestionCouple questions: 1) Can you answer the phone call without the phone nearby? 2) Does it have a blood preassure sensor/feature?

Asked 5 years ago by galaxyman.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer You can answer but they can't hear you and you can't hear them and yes it does have blood pressure sensor my reason i got mine

  Answered 5 years ago by Flights

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Q: QuestionIs this watch an international version? Also is it active 1 and if it is what is rhe difference between this one and active 2?

Asked 5 years ago by Daizy.

• A:Answer This product does offer different languages and I’m sure it works the same everywhere. I don’t think there is any difference internationally other than the language option.

  Answered 5 years ago by UKS87

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Q: Questionis this watch compatible with a galaxy s10

Asked 5 years ago by Dre.

• A:Answer Hello Dre, great question! This watch is compatible with Samsung Smartphones. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionCan I play Amazon Music on this device?

Asked 5 years ago by Carissa.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Green

• A:Answer Yes it can be turned on and off

  Answered 5 years ago by SanjeevSengar19

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