Questions & Answers

Q: QuestionI want to know if this watch will work with all its feautures in counties other than America, to be specific I want to know if it will work in Egyp

Asked 5 years ago by Anonymous.

• A:Answer Yes it has different languages and it has a translation app u can get if needing it

  Answered 5 years ago by Shygirl

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Q: QuestionThis watch have a GPS

Asked 5 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Black

• A:Answer Hey there, thanks for asking! This watch does have GPS navigation. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionCan you listen to Spotify on it

Asked 5 years ago by Tommy.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Black

• A:Answer Hello Tommy, good question! You can control and listen to Spotify right from your wrist. All you need is a connected phone with a Spotify account. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes this watch track distance using gps, or does it count steps? I need the distance to be more accurate than Samsung health.

Asked 5 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer It uses a combo of both when it cannot find the GPS signal.

  Answered 5 years ago by Jsquared

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Q: QuestionCan a auxiliary chest strap heart monitor be used with this watch?

Asked 5 years ago by Andemotorhead.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Black

• A:Answer No, it does not have an EKG function. It will monitor heart rate only, internally directly from the watch though.

  Answered 5 years ago by TechsavvyGreg

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Q: QuestionCan you change the face of the watch to read digital time?

Asked 5 years ago by ss.

• A:Answer Yes ! There is a bunch of different faces you can switch to ! There is free ones and paid ones at the galaxy store !!

  Answered 5 years ago by malanduVerified Purchase

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Q: QuestionCan you change that face design on the rose gold? pr am I stuck with that god awful design that its shown with?

Asked 5 years ago by Justus.

• A:Answer Hello Justus, thanks for asking! You can customize watch faces to suit your style directly from your wrist or with the Galaxy Wearable app. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionDo you need to pay for additional service in your cellular plan for this watch? Can it be used like a Fitbit?

Asked 5 years ago by Anonymous.

• A:Answer No. The watch connects to my Andriod phone via Bluetooth. But it does not provide voice (calls) unless you purchase the next level of watch. I'm very pleased with mine.

  Answered 5 years ago by AdivsorBRVerified Purchase

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Q: QuestionCan you talk through your watch like you can through an Apple Watch?

Asked 5 years ago by Jamie.

• A:Answer Hello Jamie, thanks for asking! You can make and answer calls right from your wrist! You just need to make sure the watch is connected to your phone through Bluetooth or through a mobile network. With a LTE watch model, you can even handle calls remotely. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionCan you use lt with an iPhone?

Asked 5 years ago by Mur.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Black

• A:Answer Hello Mur, that's a really good question! This watch is compatible with iOS 9.0 and above and iPhone 5 and above. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionIs it compatible with google devices?

Asked 5 years ago by ASan.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Black

• A:Answer Hello ASan, thanks for asking! This watch is compatible with Non-Samsung Android Smartphones (Android OS 5.0 and above RAM 1.5GB and above). ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionCan this watch be used on a separate phone/data line via a sim card if purchased for it?

Asked 5 years ago by DJDoctor13.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer No, don't have access to sim card

  Answered 5 years ago by KE01

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Q: Questiondoes this come with the my style feature??

Asked 5 years ago by whiten8ive.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer Yes

  Answered 5 years ago by Kaylaboo23

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Q: QuestionCompatible with XR 10 iPhone?

Asked 5 years ago by Jean.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer Hello Jean, good question! This watch is compatible with iOS 9.0 and abovea and iPhone 5 and above. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionCan i access my facebook?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Black

• A:Answer I get FB notifications on watch, that's all. You have to go to pho e to work within the program

  Answered 5 years ago by JamminBVerified Purchase

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Q: QuestionIs it compatible with a galaxy j7?

Asked 5 years ago by Bopple95.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer Hello Bopple95, great question! This watch is compoatible with Android OS 5.0 and above RAM 1.5GB and above. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes the watch have a heart rate & blood pressure

Asked 5 years ago by Cara2525.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer yes to the heart rate sensor, no to the blood pressure one

  Answered 5 years ago by Ioply1000

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Q: QuestionI just got the Samsung Galaxy Active watch. I have no message app and I can not view messages I receive it just says "1 New Message" it doesn't show the message. Please Help!!

Asked 5 years ago by Messages.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Black

• A:Answer Hello Messages, thanks for asking! Please follow this link (https://www.samsung.com/us/support/answer/ANS00078022/) to an article that will help you learn more about messages on this watch. If you are still having issues, please feel free to give us a call at 1-800-SAMSUNG. We're always here to help! ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionHow do I connect this watch to my iPhone 11?

Asked 5 years ago by Anonymous.

• A:Answer Hey there, thanks for reaching out! Please follow this link (https://www.samsung.com/us/support/answer/ANS00078020/) to an article that will help you get set up. ^Elizabeth

  Answered 5 years ago by Samsung

  
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