Questions & Answers

Q: QuestionDoes this Watch have Texting Options?? Can I Voice Text, Scribble and Leave Emojis?

Asked 5 years ago by May.

• A:Answer Yes, you may text and use emoji from the watch..

  Answered 5 years ago by ValvalVerified Purchase

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Q: QuestionDoes this watch support/run the Google Wear OS app?

Asked 6 years ago by CJMP.

• A:Answer No, this watch does not run the Google Wear OS.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionCan you disable automatic activity/step tracking without disabling heart rate tracking? I'm a wheelchair user, so I don't need the step tracking, & I don't want my watch to think that I'm riding a bike or something when I'm just rolling around a store!

Asked 6 years ago by pessimistlass.

• A:Answer Hello pessimistlass, thank you for asking! You can set your smart watch or fitness band to automatically or manually measure your heart rate. Automatic workout detection can be disabled. ^Elizabeth

  Answered 6 years ago by Samsung

  
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Q: QuestionWill this watch track your heart for A Fib like the apple watch does?

Asked 6 years ago by tde12.

• A:Answer Yes it does

  Answered 6 years ago by gusxrayVerified Purchase

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Q: QuestionHello does this version have LTE or is that something that is only activated from my phone provider

Asked 6 years ago by LTE.

• A:Answer No this version does not have LTE. The LTE model is a little more expensive.

  I would recommend:

  • 

    Samsung - Galaxy Watch Active2 Smartwatch 40mm Stainless Steel LTE (Unlocked) - Gold - (2019)

    User rating, 4.43 out of 5 stars with 500 reviews.

    (500)

  Answered 6 years ago by Lucio

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Q: QuestionWill the Galaxy Watch Active 2 have fall detection capabilities and will it also be able to do an EKG?

Asked 6 years ago by robjr.

• A:Answer Yes but not until later in the year as a update.

  Answered 6 years ago by Techlover4559

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Q: Questionis it compatable with a Motorola moto g4 plus

Asked 6 years ago by shelley.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Aluminum - Cloud Silver - (2019)

• A:Answer Hello shelley, thanks for asking! This watch pairs with smartphones running Android 5.0 or higher & RAM 1.5GB and above, iOS 9.0 and later, and smartphones iPhone 5 and newer. ^Elizabeth

  Answered 6 years ago by Samsung

  
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Q: QuestionCan you delete the synced information your phone?

Asked 6 years ago by Shelley.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Aluminum - Cloud Silver - (2019)

• A:Answer Yes there is a factory restore button

  Answered 6 years ago by Javi

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Q: QuestionIs the smart watch water proof?

Asked 6 years ago by Anonymous.

• A:Answer No, this is not waterproof but it is water-resistant.

  Answered 6 years ago by CommunityAnswer

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Q: Questiondo you need to pay for additional service thru your phone provider for the phone on watch to work

Asked 6 years ago by TC.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Aluminum - Cloud Silver - (2019)

• A:Answer The watch is connected / sync'd to your phone via Bluetooth. If you are away from your phone (greater than 30 feet), the watch will not update. Items on the watche that will still work away from your phone are the Samsung Health Fitness items (heart rate, track steps, calories burned, and steps climbed). Once you are back in range to your phone, everything will update. NOTE: I have noticed that my phone gives me a notification "ding" when I walk within or out of range. There is a more expensive model that has LTE but that requires an additional subscription service with your carrier.

  Answered 6 years ago by NightOwl

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Q: QuestionMy son has Samsung s6 active. He’s looking at frontier, classic and active 2. Which one is better? We don’t want to pay extra plan for the watch, just want it to run off phone internet connection. Do these all have the same features? Thanks

Asked 6 years ago by Jan.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Aluminum - Cloud Silver - (2019)

• A:Answer I have the the regular active 2 and I don't pay an extra plan for it . The watch runs off my phone so if I need something internet related it will either use wifi at home or the 4G of my phone when I am out. Of course there is 2 versions 1 that you need an extra plan for and one that doesn't .

  Answered 6 years ago by Zuly

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Q: QuestionHello, can I make phone calls

Asked 6 years ago by Juan.

• A:Answer Hello Juan, that's a really good question! With this watch you can make and answer calls right from your wrist! You just need to make sure the watch is connected to your phone through Bluetooth or through a mobile network. With a LTE watch model, you can even handle calls remotely. ^Elizabeth

  Answered 6 years ago by Samsung

  
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Q: QuestionWill this have the ECG feature on it? And if not when it releases 2020 will it be active on it or will you have to buy another watch?

Asked 6 years ago by Courtp.

• A:Answer Sometime this Spring the EKG and blood pressure features will be a software update for these watches. You do not have to buy another watch. This is one reason I bought this watch. I discussed this in full detail with the Samsung Rep. In the Best Buy store. .

  Answered 6 years ago by Sunny

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Q: QuestionWill this work with a galaxy s8

Asked 6 years ago by Anonymous.

• A:Answer I have an S8+ and it works with it!

  Answered 6 years ago by Unionldy

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Q: Questiondoes it have fall protection

Asked 6 years ago by Lyra.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Aluminum - Cloud Silver - (2019)

• A:Answer If you are referring if this has a fall detector, No, it doesn't have fall detector feature.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWhere do I get the watchface advertised (the petal flower looking background)? Not offered anywhere that I can find.

Asked 6 years ago by ANIRAFAC13.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Aluminum - Cloud Silver - (2019)

• A:Answer I found it under Settings (on the watch), then Watch Faces. You should be able to swipe to left to see all of the watch faces that are available & it should be under Wallpaper/ Live Wallpaper.

  Answered 6 years ago by Sassy

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Q: QuestionIs the Google active 2 waterproof

Asked 6 years ago by Jaggylion81.

• A:Answer Hello Jaggylion81, thanks for asking! This watch is water resistant and can stay under 5 feet of water for up to 30 minutes. ^Elizabeth

  Answered 6 years ago by Samsung

  
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Q: QuestionDoes this have fall detection?

Asked 6 years ago by Kara.

• A:Answer In a way, yes. It will send alerts to my contact person, including GPS tracking, if I have an emergency.

  Answered 6 years ago by Kimmy

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Q: QuestionI am trying to find a watch that is compatable with the Dexcom glucose monitoring system. Dexcom says any android will work if it is 2.0 to 2,9. None of the information I can find says anything about this. I need to hear alarms from it and it has to pi

Asked 6 years ago by juniemoon.

• A:Answer The program itself will not work on the watch itself. It will work on most Android phones, however, you can set the eatch to receive alerts from the program that is running on your phone.

  Answered 5 years ago by BHayes

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