“Can you calibrate the step counter? This is my 2nd Galaxy watch (return my first after one day - same problem) and the steps are counting 50% to 70% less steps than my Virgin Miles buzz. I’ve turned off/on and does not do anything to correct problem”
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Make sure your height is correct in the SHealth app. It uses the average. Additionally it doesn't count your steps unless you walk more then about 15 steps. I thought this was a problem too until I played with it for a few hours
Sorry, there was a problem. Please try again later.Hi JvYankees, we understand your concerns with the Smartwatch. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
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