Questions & Answers

Q: QuestionWill the bigger 46mm one eventually be offered in all black like the Gear s3 Frontier? Also does it have an Altimeter?

Asked 7 years ago by Lighthouse.

• A:Answer Altimiter yes. Color variations no word from samsung. I miss the all black. However they have never released color variants with previos watches after launch so not impossible just unlikely.

  Answered 7 years ago by KwameVerified Purchase

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Q: QuestionWhich branches have stock of this for in store pick up

Asked 7 years ago by watch.

• A:Answer Check online for in store pickup in your area. Several stores have additional stock.

  Answered 7 years ago by Bckrupps

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Q: QuestionWill I be able to walk in to a best buy store on August 24 and buy the galaxy watch or do I need to preorder to get it that day? And if so when will it be available in store?

Asked 7 years ago by Kazuya.

• A:Answer As far as we know yes but different stores will obviously have different quantities on hand. I would suggest you pre order if you are certain you are interested. No reason to risk it at that point.

  Answered 7 years ago by bckrupps

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Q: QuestionCan I use this watch to make calls or text without my phone or is it a different model?

Asked 7 years ago by Anonymous.

• A:Answer Wrong model, you would want the LTE edition, this one is a bluetooth and wifi only model. It piggybacks through your phones connection for calls and texts.

  Answered 7 years ago by MitchR

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Q: QuestionIs this the 4G LTE version?

Asked 7 years ago by Matchew.

• A:Answer I heard the lte version comes out later this year, I'm holding out for this one

  Answered 7 years ago by steve

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Q: QuestionHow do you change the names of he people on the Fall Protection call list?

Asked 3 years ago by Robby.

Q: QuestionDoes the original Galaxy Watch have/ or did it ever have, LTE? I would like to just use my phone to listen to music and receive messages at the gym and leave the phone at home.

Asked 3 years ago by DDCS.

• A:Answer Connectivity: 3G/LTE, Bluetooth®4.2, Wi-Fi b/g/n, NFC, A-GPS/Glonass

  Answered 3 years ago by FrankVerified Purchase

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Q: QuestionMy step counter on my watch accidentally got turned off, I’ve tried everything how do you turn it back on? Please Help!!!

Asked 3 years ago by Lisascountisoff.

Q: QuestionHow can you turn off the notification for when you're out of range of your phone? I have looked all over the app and watch. The constant vibration just when I'm walking around my kitchen drives me insane.

Asked 3 years ago by AryasGhost.

Q: QuestionHow long is the manufacturer warranty on this?

Asked 4 years ago by Jason.

• A:Answer That is a great question, Jason! A new Galaxy Watch comes with a 1 year manufacturer's warranty. I have included a link with more information below. If you have any further question, please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). It's an honor to be of assistance. ^Kayla https://www.samsung.com/us/support/warranty/

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes checking blood pressure ?

Asked 4 years ago by chuck.

• A:Answer No

  Answered 4 years ago by SonnyVerified Purchase

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Q: QuestionWill this work with S20 ultra

Asked 4 years ago by Anonymous.

• A:Answer Yes! The Galaxy Watch is compatible with the Galaxy S20 Ultra. Thank you for asking this question. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionI like the band that comes with this watch. Can anyone link me to the same but longer, or a very similar one that is longer? Thank you.

Asked 4 years ago by WatchBand.

• A:Answer Hi there. This link (https://www.samsung.com/us/mobile/wearables/wearables-accessories/?product_types=Wearables+Accessories,Smart+Fitness+Bands) includes more suggestions for Galaxy Watch bands. Thank you for taking the time to ask this question. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionCan you send a text message from this watch

Asked 4 years ago by Steve.

• A:Answer Yes, Steve! You are able to send a text messages from the Galaxy Watch when it is connected to your mobile device. Thank you for asking this question. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionDo this watch have the recordable ecg on it

Asked 4 years ago by Kath.

• A:Answer It does not. this is a 2018 model. You will need to purchase galaxy watch3 to get the ECG feature.

  Answered 4 years ago by BestBuyerVerified Purchase

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Q: QuestionIs it This watch has heart rate and blood pressure reading?

Asked 4 years ago by BC.

• A:Answer Hi, there. The Galaxy Watch is able to measure your heart rate. However, it is not able to measure blood pressure. Thank you for asking this question.^Kayla

  Answered 4 years ago by Samsung

  
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Q: Questionwhat device music players does this watch work with, e.g., I have been using Poweramp to control the music on my cell, with my last smartwatch?

Asked 4 years ago by DeLion.

• A:Answer I don't know about the music players that work on this watch, but I will say I synced my music library from my laptop to the watch and it works great.

  Answered 4 years ago by HIMike

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Q: QuestionWill it contact someone if I fall and need help?

Asked 4 years ago by Grandy89.

• A:Answer You can make phone calls with this watch but you need to be near your phone..it is not independent of your phone.. hope this helps

  Answered 4 years ago by LilbittVerified Purchase

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Q: Questiondoes this come in a differant color than black? It looks to manly

Asked 4 years ago by kimmy.

• A:Answer At purchase the color is black, however there are many options to change the look of the watch with after market accessories. In my opinion, I would agree that it is manly looking however with most everything being unisex, I don't think it should be a deal breaker.

  Answered 4 years ago by Mac9

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