“The agent that I chatted with online told me that this band was compatible with my watch and helped me complete the order. When I tried to install the new band, it was too wide to attach to my watch. Am I missing something?”
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Aloha GaryB, thank you for finding the opportunity to ask us your question about the Samsung Galaxy Watch Ultra Peakform Band. Feel free to check out, "Find the right band size for your Samsung smart watch" and "How to change the band on your Samsung smart watch" to help resolve what you have described to be experiencing. Let us know if you have additional questions for us by reaching out to Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer. - Debra
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