Questions & Answers

Q: QuestionWhat carriers can this watch be used with in the USA? Contacting carriers about compatibility is unrealistic as either Samsung or Best Buy should be able to provide that information

Asked 4 years ago by texxasmike.

• A:Answer I have not received my watch yet but, I have a previous version and I already checked with T-Mobile. * The watch comes Unblocked and can be used by all mayor carriers. * Carrier charge will be your most important factor. Some have a spacial rate for the service. T-Mobile's raye is a fixed $10 per month. * You have to send them the eSIM number that is in the LTE watch so they can program it in their system. There is NO physical SIM card in them, NOR they need one.

  Answered 4 years ago by FrankVerified Purchase

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Q: QuestionIn the US can the Samsung galaxy watch 4 classic read blood pressure with PPG?

Asked 4 years ago by Anonymous.

• A:Answer Not yet. Pending FDA Approval, which is stupid as this is not a diagnostic device.

  Answered 4 years ago by LinckG

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Q: QuestionIs this compatible with S9? Hoping to use the app only and not go through cell carrier. Is this possible?

Asked 4 years ago by Pumpkinfishing.

• A:Answer Yes! The Galaxy S9 is compatible with the Galaxy Watch4. You are able to use the device without connecting services with a carrier. Thank you for reaching out to us. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionWhy this watch specifically for women heath? What about men health?

Asked 4 years ago by Anonymous.

• A:Answer It is for everyone, men and women. They are just pointing out that it can help women track information pertaining only to women - fertility windows, ovulation cycles, and periods. The other health features are equally useful to both men and women.

  Answered 4 years ago by Caeric

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Q: QuestionDoes it come with a charger like the gear s 3?

Asked 4 years ago by Stormnyc.

• A:Answer Yes it has a wireless charger

  Answered 4 years ago by Elder

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Q: QuestionI am looking to purchase this for my boyfriend for Christmas. I just want to make sure I’m getting the correct features. What is the difference between GPS and GPS+Cellular? The product name includes LTE, so I’m not sure what that all means.

Asked 4 years ago by Andy.

• A:Answer The difference between GPS and GPS+Cellular is the same as Bluetooth/Wi-Fi and Bluetooth/Wi-Fi + 4G LTE. Each Retailer just word it different. The Bluetooth/Wi-Fi version can need/have to be paired to your Phone for the majority of theFeatures to work and be Accessed. While the Bluetooth/Wi-Fi + 4G LTE doesn't need to be compare to your Phone it can act as your Phone. You'll only need an connection to a Phone to Download Apps that require both an Watch Version and Phone Version. Call, Texting Streaming you Music and Notifications are standard features you wouldn't need your Phone for. You could leave your Phone at Home.

  Answered 4 years ago by JayCe247Verified Purchase

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Q: QuestionHi, can i purchase the LTE version but not get a plan? I'd like to have the capability of making it a phone if needed.

Asked 4 years ago by Bacalhau75.

• A:Answer Yes, just go to network connections to add in later.

  Answered 4 years ago by Brian

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Q: QuestionIs this watch 4g lte or is it 3g i ask because i tried getting a e-sim for it by my provider and they told me it was a 3g device

Asked 4 years ago by Damian.

• A:Answer Hi Damian, Thank you for reaching out. I appreciate your inquiry regarding the network availability of the Galaxy Watch 4 LTE. To answer your question, it is powered by 4G LTE, which is only available on Samsung Galaxy Watch4 LTE / Galaxy Watch4 Classic LTE versions. You may visit our website under the "Key Features" for more information: https://www.samsung.com/us/watches/galaxy-watch4/buy/?modelCode=SM-R895UZKAXAA Also, please see the user manual on Page 13 for further reference: https://downloadcenter.samsung.com/content/UM/202108/20210817054125174/WEA_R89X_R88X_R87X_R86X_EN_UM_071621_FINAL_AC.pdf Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144276150 Thank you for choosing Samsung. Have a great day! ^Chrystel

  Answered 4 years ago by Samsung

  
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Q: QuestionHow accurate are the EEG and Body Composition features of this watch?

Asked 4 years ago by Alan.

This question was asked about the related product: Samsung - Galaxy Watch4 Classic Stainless Steel Smartwatch 46mm LTE - Silver - (2021)

• A:Answer I have a smart scale at home and recently had my body comp done at a local clinic and those 2 sets of numbers is very close my watch. Once I get further into my health journey I will see how it stacks up against my scale and doctor. As far as the ECG, it seems alot more accurate than my Active 2 I had previously, it's also alot more accurate on steps as well. Hope this helps!

  Answered 4 years ago by CMACVerified Purchase

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Q: QuestionHow does the watch measure your blood pressure?

Asked 4 years ago by Frank.

• A:Answer This feature is not available in the USA due to FDA restrictions.

  Answered 4 years ago by Bigtank78

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Q: QuestionI see the watch have accelerometer, but when I use it as Ski/ alpine ski tracking it shows only average speed? Is it possible to read information about maximum speed at least?

Asked 4 years ago by Desislava.

• A:Answer Hi Desislava. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy Watch 4. To have the most accurate Min/ Max speed, best to make sure the GPS is also properly set on the watch. Here is a link to how to do it. How to setup GPS on your galaxy watch https://www.samsung.com/us/support/answer/ANS00089462/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144292534 Have a great day. ^Charles

  Answered 4 years ago by Samsung

  
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Q: QuestionCan I store music files on the watch and listen via bluetooth without having the phone with me. I can load music onto my current watch and listen while I work out at the gym while I leave my phone at home. Can I do this with the Samsung 4 watch?

Asked 4 years ago by Newbie.

• A:Answer Yes

  Answered 4 years ago by AngelicaVerified Purchase

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Q: QuestionIs the galaxy watch 3 better?

Asked 4 years ago by packersfan036.

This question was asked about the related product: Samsung - Galaxy Watch4 Classic Stainless Steel Smartwatch 46mm LTE - Silver - (2021)

• A:Answer So far the only Two Things that makes the Watch3 an good option is the Battery Life and the ability to use it on Android or iOS. Other than that the Watch4 is the best Option, cause even with the Battery Life, over time the Watch recognize your Needs and Daily Activities and adjust it Battery usage to Optimize and giving you a Battery Life experience. You just have to say Goodbye to iOS comparability.

  Answered 4 years ago by JayCe247

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Q: QuestionIf I buy the Unlocked Version would any overseas carrier work? Im from Colombia and here they dont even know if the LTE will come... but I really want the LTE version but dont wanna lose money on a LTE which may not work...

Asked 4 years ago by Lopera.

• A:Answer Hello, Lopera. Although this Galaxy Watch4 is unlocked, we would suggest contacting the carrier to ensure their services can be added. Thank you for asking this question. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes it come with eSIM? Do I need to pay a separate service for talk and receive calls or do I have to give my number to metro pcs for signal? Can I still get military discount after I make an online purchase of this product including the gift card?

Asked 4 years ago by GIJoeL.

This question was asked about the related product: Samsung - Galaxy Watch4 Classic Stainless Steel Smartwatch 46mm LTE - Silver - (2021)

• A:Answer I never saw a place to add a Sim Card. As far as I understand, only selected carriers (ATT for example) have the ability to activate this device for LTE communications. You will need to add a device to your plan since it counts as another line, although you will keep your phone number, I think this is the reason only selected carries can be activated with this, it uses a QR code to get the same number as your phone and be activated as a separate device. I'm not sure about the military discount.

  Answered 4 years ago by LeoSan

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Q: Questionare you able to swim with this watch on? Or do you know of one that can be worn while swimming?

Asked 3 years ago by rae.

• A:Answer Has a waterproof setting

  Answered 2 years ago by JoelLVerified Purchase

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Q: QuestionIs the watch waterproof?

Asked 3 years ago by Anonymous.

• A:Answer yes

  Answered 2 years ago by JessVerified Purchase

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Q: QuestionCan you send and receive messages on it? Can you also change the wallpaper with your photos?

Asked 3 years ago by Tee.

• A:Answer Yes, but I wouldn't recommend it

  Answered 3 years ago by LydijaD

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Q: QuestionHi, Can I connect to Youtube Music with this watch? I pay for it at home and have my home devices connected to Google Home. Thanks

Asked 3 years ago by Ricardo.

This question was asked about the related product: Samsung - Galaxy Watch4 Classic Stainless Steel Smartwatch 46mm LTE - Silver - (2021)

• A:Answer Yes.

  Answered 3 years ago by Anonymous

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