Questions & Answers

Q: QuestionAnyone have thoughts on the water resistance of this watch. I've went through 3 FitBit Sense because of the poor water resistance and need something I can actively swim with.

Asked 3 years ago by ApeRN.

• A:Answer Water resistance is not the same thing as waterproof. To swim with it you need something waterproof, which these are not.

  Answered 3 years ago by LadyG955

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Q: Questioncan you answer and make phone calls?

Asked 3 years ago by gold804832.

• A:Answer Yes but watch speaker quality is not ideal. I have answered from the watch when i am taking a shower.

  Answered 3 years ago by SankimVerified Purchase

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Q: QuestionUnder all of the exact same conditions, settings, apps, usage, etc., which watch will last longer on a single 100% charge, the Watch6 LTE or Watch7 LTE ?

Asked 9 months ago by JKS1.

• A:Answer watch 7 last longer,

  Answered 9 months ago by CoralR

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Q: QuestionWhat is the length of the wristband

Asked 1 year ago by Satisfied.

• A:Answer 40

  Answered 1 year ago by Rohan0287Verified Purchase

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Q: QuestionWill I be able to make calls from the watch using wifi if I don't have a Samsung phone? I have an iphone.

Asked 1 year ago by ShouldI.

• A:Answer Howdy ShouldI, thanks for taking the time out of your day to ask us your question about the Samsung Galaxy Watch5. The Galaxy Wearable app is the core for everything related to your Samsung smart watch. However, this app is only available on your phone, which means you need to connect your watch and phone together. Samsung watches are only compatible with certain Android and iOS phones. Unfortunately, the Galaxy Watch4, Watch5, and Watch6 rely on Google Play services which is not supported on iOS. If you would like more information on our watch compatibility, check out "Samsung smart watch and phone compatibility" when you have some free time available. Let us know if you have any additional questions for us by contacting Samsung Support. Thanks for being a faithful Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionI have the active 2 with the advance auto fitness tracker and run coaching that talks when I'm walking and lets me know how far i walked and pulse. Does this watch do this?

Asked 2 years ago by Sharyn.

• A:Answer Yes, the Galaxy Watch5 can track your pulse and distance walked.

  Answered 1 year ago by TheCatHerd

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Q: QuestionDoes the watch notifies you about WhatsApp and Google Chat messages?

Asked 2 years ago by Dani.

• A:Answer Yes works with whats app

  Answered 2 years ago by ChristyJ

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Q: QuestionWhat size band does it come with? How do I get a bigger one?

Asked 2 years ago by Mel.

• A:Answer It comes with a large band and yes you can order bands sizes

  Answered 2 years ago by FlorenceWVerified Purchase

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Q: QuestionCan you use a 25 watt fast charging plug with this watch?

Asked 2 years ago by CGTJT.

This question was asked about the related product: Samsung - Galaxy Watch5 Aluminum Smartwatch 40mm BT - Graphite - (2022)

• A:Answer Aloha CGTJT, thanks for taking the available time out of your busy day to ask us your question about the Samsung Galaxy Watch5. Yes, fast charging requires the Galaxy Watch5 series or later and a 10W power adapter or higher. Please use only Samsung-approved power adapters to avoid injury and/or damage to your device. Also, do not use incompatible, worn or damaged batteries, chargers or cables. Feel free to contact Samsung Support if you think of any other questions that you have for us! Thank you for being a steadfast Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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Q: QuestionIs this compatible with Dexcom 6?

Asked 2 years ago by HM.

This question was asked about the related product: Samsung - Galaxy Watch5 Aluminum Smartwatch 40mm BT - Graphite - (2022)

• A:Answer Si

  Answered 8 months ago by RoxannaGVerified Purchase

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Q: QuestionWhat size of watch should I get?

Asked 2 years ago by Anonymous.

• A:Answer Love the watch and very easy to use. But it is 40mm and is a bit large for my small wrist. My next one would definitely be a smaller one.

  Answered 2 years ago by DeborahRVerified Purchase

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Q: Questiondoes it come with a charging station

Asked 2 years ago by Anonymous.

• A:Answer Yes

  Answered 2 years ago by MicheleAVerified Purchase

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Q: QuestionDoes this watch have a heart monitor?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Watch5 Aluminum Smartwatch 40mm BT - Graphite - (2022)

• A:Answer It has a heart rate monitor

  Answered 2 years ago by TMurrVerified Purchase

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Q: Questiondoes this watch track calories?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Watch5 Aluminum Smartwatch 40mm BT - Graphite - (2022)

• A:Answer Yes. You get a lot of health info through the Samsung health app on your phone that attaches to your watch.

  Answered 2 years ago by PeachVerified Purchase

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Q: QuestionBought this about 1yr ago was doing fine,then all of a sudden it lost it. I have been trying to pair it with my samsungs22 the same phone it was paired to before it lostit. I can not get the watch tho pair with the phone? I have tried everthing.

Asked 2 years ago by TBates.

• A:Answer Turn off both devices and turn them back on. Also check to see if either one of them needs an update. If so update software. This should help

  Answered 2 years ago by SteelersReign

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Q: Questionis this watch compatible with older Samsung smart phones?

Asked 2 years ago by sheba.

• A:Answer Yes, it is

  Answered 2 years ago by NintendoVerified Purchase

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Q: QuestionWhat universal sizes fit Samsung galaxy watch 5

Asked 2 years ago by Kay.

• A:Answer Hello there Kay, thanks for taking the time out of your hectic day to ask us your question about the Samsung Galaxy Watch5. If you're referring to the sizes of the watch bands, the S/M fits 130 to 190mm wrists lengths and the M/L fits 145 to 205mm wrists lengths. If for some reason this information does not answer your original question, please do not hesitate to reach out to Samsung Support for further assistance. Thank you for being a steadfast Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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Q: QuestionIs this watch compatible with a OnePlus 10 phone??

Asked 2 years ago by Ana.

• A:Answer Hi there Ana, thanks for taking the available time out of your busy day to ask us your question about the Samsung Galaxy Watch5. The Galaxy Watch5 and Galaxy Watch5 Pro are compatible with phones that have Android 8.0 and RAM 1.5 GB or higher. For more information, please check out the article titled, "Samsung smart watch and phone compatibility." Let us know if you think of any other questions for us by contacting Samsung Support. Thank you for being a cherished Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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Q: QuestionDoes the box come with the watch and charger or just the watch?

Asked 2 years ago by gdalere1995.

This question was asked about the related product: Samsung - Galaxy Watch5 Aluminum Smartwatch 40mm BT - Graphite - (2022)

• A:Answer Hello there Gdalere1995, thanks for taking the time out of your hectic day to ask us your question about the Samsung Galaxy Watch5. The Galaxy Watch5's box includes the watch itself, an Inbox band, and a wireless charging puck. Wall chargers and adapters are sold separately. Let us know if you have any additional questions by reaching out to Samsung Support. Thank you for being an unwavering Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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